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Ms. Lila Heller DDS
> 3 dayEmailed support and even though we had 15hour difference, we set a date and time and was able to my problem fixed. luckily my problem kept my system running in the meantime so still had access but Chen was able to help me out.
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Mariela
07-06-2025Great product very easy to install with excellent tech support.
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Kendall A.
> 3 dayI purchased 42 of these unit for a multifamily project. These units are perfect and the customer service responds very quickly and there knowledge of the unit is perfect.
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Christopher W.
> 3 dayI had 4 questions in total over a four day period I emailed him, I got a reply that evening , AWSOME
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Gerardo Araujo
> 3 dayVery Easy to install and to manage... great product!
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Benjamin Leopold
> 3 dayI own a gym in PA and bought this system so my members would have 24 hour access. It has worked perfectly, until today. I received a error message trying to get access to the system. So I emailed the company and installed a remote access app on my laptop, and the customer service had it fixed in less then 10 minutes. I couldnt be more happy and recommend anyone that needs keyless entry use this system.
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Owin V
> 3 dayIt’s working very good and excellent support. Full recommend. I’ll buy again from this guy
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G. Ruckus
> 3 dayOk so we bought this for a gym we opened Aug 01, 2019. Obviously the price point is a major factor but I was not sure what I would receive for the money. All the components were accounted for and I had an electrician friend of mine do all the wiring. Pretty much no problems, or only the ones that are typically associated with a new setup. Got people in the door and signed up on opening day, all with 24 hr access via the key fobs. As our second month rolled around we lost a few members and I was having problems turning their fobs off. We were even scanning random fobs and the door was opening. NOT GOOD. Arranged for customer support via email with Chen, set a time, set up Teamviewer so he could help with the software, phoned him via Skype and he got it taken care of in about 30 minutes. Very helpful, very courteous, very knowledgeable. I would definitely recommend this product to anyone who needs this type of system but is on a budget. And isnt that pretty much all of us? 5/5
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Heather Pouliot
> 3 dayThis product is great, works well, but the support is unmatched!
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IB
> 3 dayRan a bunch of cat6 from the control board to the strike lock, reader and push buttons, wired them all up per the instructions online and it worked easy enough. Can use the built in web server to control basic functions or the much more detailed, and a bit clunky, locally installed application. Support has been great.