2018 Dell XPS 9570 Laptop, 15.6 UHD (3840 x 2160) InfinityEdge Touch Display, 8th Gen Intel Core i7-8750H, 32GB RAM, 1TB SSD, GeForce GTX 1050Ti, Fingerprint Reader, Windows 10 Home, Silver

It worked OK to start, but then.... The audio started malfunctioning (I use lots of VOIP for work, so its a big issue), so much so that now it can be completely garbled at times. The wifi stops sometimes, for no reason; just now, I am on the internet with my old HP with no problems -- this computer has already lost and regained connection at least five times. In the middle of - nothing - it will start revving up and overheating. The keyboard / touchpad sometimes do not work too well -- I have not been able to figure out why sometimes I cannot type things into Excel or PPT. I hope I can get some money back returning it. There is really no point holding on to it. I cant count on it working when I need it!

I’m not leaving a full review, because I can’t unlock the XPS’s capabilities. I can not download the programs I need due to the WiFi chip. From previous reviews, I knew this was an issue before I bought it and I kinda thought Dell would correct the issue for PR reasons. So, as others have done, i’ve ordered the Intel chip to replace the Killer chip. I really was hoping I wouldn’t have this problem because it’s supposed to be an awesome computer. I also don’t want to wait on Dell for the easy fix.

The computer itself and its internals works. V Good 4k monitor. However it is totally unusable without a separate mouse and keyboard and if I have access to those I will use my gaming PC with its twin 27 4K Dell monitors. The keyboard and trackpad are simply unusable. Nontravel on the keys and thentrackpadsimplyn doesnt work. It took meb10 minutesntontgryahdntypenthisnsentence. If this is what you want your emails to look like buy this computer.

Jammed, stuck not working properly

Nice laptop. Very fast. However, you can not use a USB or Thunderbolt Dock or hub to connect a mouse or keyboard. The 9570 only has two USB ports. So if you are docking it or using it for presentation purposes at a client, you will not have any free ports for thumb drives, etc..

Reported to ship with Windows 10. It comes with Windows 10 Pro pre-installed. The computer crashed after installing some updates which failed, so I ran a system restore, which also failed. The built-in OS recovery tools all failed. Downloaded the USB OS Support Assist / Recovery tool from Dell official website and it installs W10 Home, not Pro. Spent 2 hours on the phone with Dell support, Dell claims this is because this is an unofficial 3rd party seller and the description is incorrect. They are unwilling to provide an upgrade back to W10 Pro, which the machine shipped with, because in their support database it is listed as a W10 Home machine. Buyer beware. Like the computer otherwise.

This is an excellent laptop. In this configuration, the computer is very fast. The Processor breezes through the most demanding applications, the large amount of RAM is ideal for ever more intensive applications, the GPU can handle the latest games on high settings and will give future proofing for the coming years. The SSD gives a hard drive which is fast and efficient. The star of the show is the 4k touchscreen! This screen is amazing; beautifully bright with a rich and vibrant color display. Comparing my screen to an older laptop is like night and day; no washed out colors on this laptop. I am seeing new colors in websites and applications which I have never seen on my old laptop. The touch screen is also responsive. This computer is the perfect configuration for someone who wants a computer that can do everything good. It can do the basic like browsing and office work, it can do photo and video editing, it can play the latest PC games on decent settings. If you are a professional who needs a good computer to do work, but dont want the teenager-esqe Alienware for gaming, this is the computer for you. This is by far the best laptop I have ever purchased.

The hardware is among the best available and the build quality is amazing. Thats the nice things. The frustrations have been firmware / driver support. Dell has add on drivers for audio, power management, wireless, etc. Many of their competitors due the same, but I havent been able to use windows default drivers to supplant them and the crash rate for some of them is outstanding. Pair that with bi-monthly firmware updates that I suspect are the cause of many bugs (machine has been failing to resume from sleep off and on for over 3 months) and you basically ruin the pros. Previously I had a 16 GB memory rig that caused me to kill and load VMs constantly. More cores + memory should have been a significant time savings, but instead all of the time saved and then some has been spent with Dell support or trying to troubleshoot machines myself. If the end user is not tech savvy, I would expect these frustrations to be compounded several times over.

EVERYTHING!!!!

I bought this as a work laptop; I use it mainly for Sketchup, AutoCad and Vray Architectural design. I needed a portable, yet powerful laptop that could do everything as i travel too much for a desktop. I have also used it for light gaming, just to compare to my previous laptops & computers. Ill start with- yes, its powerful (but no, i dont know the technical ins and outs so ill keep this simple). It deals well with the softwares high-processing needs and can cope with large, detailed models. It renders VERY quickly (Almost 10x faster than my previous laptop, a Lenovo Yoga2) and is generally a very reasonable computer for what i require. It starts up really quickly- the finger print sign-in being a nice touch. Im pretty glad of this though, as i do tend to restart this laptop more frequently than id expected to; when its in high-use it will often stop responding and only return to life once re-started. I also like the touch-screen addition, although i dont use it as much as i thought id be tempted to, nor is it accurate enough to use for presentations, so perhaps just an expensive luxury i thought id like. Maybe when modeling software integrates touch-screen into the workflow it will become more useful. On build quality: I love the feel of the keyboard and the touch pad and the whole material finish screams sleek and professional. The screen is HUGE for the size of the laptop, however coming from the Lenovo Yoga2 with a 4k screen, the resolution is pretty average and the colours come out feeling dull. The graphics card does make up for this though, allowing me to finally enjoy the beauty that is Cities: Skylines (wow, thats a stunning game). Unfortunately, and i wonder if this is just a fault with my machine, the speakers are pretty crackly, leaving the sound quality poor. Plug in headphones are the only way forward. Fortunately, Im not going to be watching movies on it any time soon. Battery life with heavy use is also kinda average, id say maybe 4 to 5 hours. This isnt much of an issue for me, however, as if im sitting at a computer a powder socket isnt far away. Overall, its a great laptop. I dont think its worth the price tag though, and im glad ive got a second one for general day-to-day. This is a workstation with some unnecessary perks that give an illusion its a versatile machine. Maybe i have been spoiled over the years with some great laptop choices, but if youre looking at this review its pretty likely you have been too.