2018 Dell XPS 9570 Laptop, 15.6 UHD (3840 x 2160) InfinityEdge Touch Display, 8th Gen Intel Core i7-8750H, 32GB RAM, 1TB SSD, GeForce GTX 1050Ti, Fingerprint Reader, Windows 10 Home, Silver

I finally caved and spent almost $2000 on this laptop. I’ve been using Blender lately, and my old laptop couldn’t handle it. When it runs, it runs great! Super fast rendering. Clear screen with vibrant colors. I love it. What I don’t love is what’s in the attached picture. I have no idea what that is or how to make it go away except rebooting and losing my work. This laptop also gets VERY hot, as well as the charging dock. To the point that I can’t leave it plugged in unless I’m with it because I’m worried it might burn my house down. If somebody could tell me what that glitching is, I’d really appreciate it.

After 6 months the motherboard died on my laptop. Dell replaced and less than a week later it is back to being a brick. Not exactly what I would expect from a $2500 laptop.

The 32 GB RAM allows me to do the jobs I need and work on multiple projects at once. Ive been very happy with this computer and its functions. Its also very stylish for those which this matters. My only negative I would mention is that battery life is only fair. I was hoping it would be better. Overall you cant go wrong with this purchase.

I bought this as a work laptop; I use it mainly for Sketchup, AutoCad and Vray Architectural design. I needed a portable, yet powerful laptop that could do everything as i travel too much for a desktop. I have also used it for light gaming, just to compare to my previous laptops & computers. Ill start with- yes, its powerful (but no, i dont know the technical ins and outs so ill keep this simple). It deals well with the softwares high-processing needs and can cope with large, detailed models. It renders VERY quickly (Almost 10x faster than my previous laptop, a Lenovo Yoga2) and is generally a very reasonable computer for what i require. It starts up really quickly- the finger print sign-in being a nice touch. Im pretty glad of this though, as i do tend to restart this laptop more frequently than id expected to; when its in high-use it will often stop responding and only return to life once re-started. I also like the touch-screen addition, although i dont use it as much as i thought id be tempted to, nor is it accurate enough to use for presentations, so perhaps just an expensive luxury i thought id like. Maybe when modeling software integrates touch-screen into the workflow it will become more useful. On build quality: I love the feel of the keyboard and the touch pad and the whole material finish screams sleek and professional. The screen is HUGE for the size of the laptop, however coming from the Lenovo Yoga2 with a 4k screen, the resolution is pretty average and the colours come out feeling dull. The graphics card does make up for this though, allowing me to finally enjoy the beauty that is Cities: Skylines (wow, thats a stunning game). Unfortunately, and i wonder if this is just a fault with my machine, the speakers are pretty crackly, leaving the sound quality poor. Plug in headphones are the only way forward. Fortunately, Im not going to be watching movies on it any time soon. Battery life with heavy use is also kinda average, id say maybe 4 to 5 hours. This isnt much of an issue for me, however, as if im sitting at a computer a powder socket isnt far away. Overall, its a great laptop. I dont think its worth the price tag though, and im glad ive got a second one for general day-to-day. This is a workstation with some unnecessary perks that give an illusion its a versatile machine. Maybe i have been spoiled over the years with some great laptop choices, but if youre looking at this review its pretty likely you have been too.

Dells XPS 15 is a performance laptop aimed at those who need top-of-the line performance while on the go. When choosing a computer for work or college, it is essential to consider screen quality, performance, and build quality. As an experienced laptop user who has experience with multiple brands, I can attest that a device that performs well in all of these categories will result in an excellent experience for the user. The Dell XPS 15 rates highly in each of these categories and is a great choice for any user. Criteria 1: Screen Quality The XPS 15 has a 4k IPS touch-screen with 100% sRGB and InfinityEdge bezeling. The IPS screen displays brighter colors than other panels, and 100% sRGB ensures accurate color reproduction. This makes the Dell a great option if you are doing graphic design or any tasks that require color accuracy. The 4k screen resolution allows you to see text more clearly making the XPS perfect for multitasking. To deliver a 4k resolution in a laptop, the Dell must have impressive performance. Criteria 2: Performance With a top of the line Intel 8th Generation processor and GTX 1050ti graphics, the Dell can handle anything from video rendering to gaming. 16GB of DDR4 RAM coupled with the 8th generation processor allows you to heavily multitask. The graphics card powers the high-resolution screen with very little power consumption, increasing battery life. The XPS 15 packs a 512gb PCIe Solid State Drive allowing for quicker file access and faster reboots, which is necessary for a laptop because you will be turning it off more frequently than a desktop. Criteria 3: Build Quality The build quality of the XPS 15 is top notch. The bezels of the XPS are so thin that it may look fragile, but aluminum and textured plastic give you a sturdy, premium feel. It has seen multiple years of heavy use and a few small drops without an issue. The sides of the computer include all standard ports allowing you to connect to any device easily. Often overlooked, keyboard quality has a tremendous impact on your laptop experience. The XPS has a comfortable standard layout keyboard, with accurate key registration and a very responsive feel while typing. In multiple years, I have had no issue with the keyboard and eventually began to prefer it to typing on my home PC.

I honestly didn’t think it was possible to have as bad of a consumer experience as I’ve had with Dell. I’ve gotten products that were “lemons” before, but each time it’s been fixed with some degree of headache. I had problems with my $2,500 XPS 15 since I opened the box when I was on deployed with the Air Force. I had offline type lag, internet connectivity issues, and screen problems. After I got back to the U.S.A. I sent it back to the repair center a total of four times, had a technician come to my work once, and spent countless hours diagnosing software issues on the phone. New issues arose faster than they could be fixed, everything in the laptop was replaced at least once, yet they refused to give me a refurbished exchange. It took 9 months of pleading with mostly rude customer service and technical support representatives before I had a laptop I could even use. Up until this week (about 9 months after the last repair) my laptop functioned well enough to not make me want to deal with the very troublesome technical and customer service. The laptop would turn on but wouldn’t boot, it would take ten attempts before it would turn on. Then, the other night it wouldn’t boot at all. I called Dell, they refused to give me any sort of technical support over the phone since my warranty had expired. I eventually got the laptop to boot, it crashed. I was able to boot it again and reset the software. It crashed while resetting the software. Long story short, I need my password to sign in, but it deleted my profile and I can’t recover it using my Microsoft account because the laptop needs to be configured to use wifi. It’s a bizarre situation that Best Buy couldn’t easily figure out. Since Dell refused to help me for free and I don’t feel like giving them a fifth chance to make a repair (this time at my own expense) I decided to buy a new laptop 18 months after buying a $2,500 XPS 15. I had it with me while I was buying a new one to see if Best Buy could fix it, and as I was checking out, I smelled something burning. I reached into my bag to grab the laptop and it was so hot I couldn’t even touch it. It literally felt like it came out of an oven. It didn’t have any apps running since it had been partially reset and the fans weren’t even running. You could feel the heat it was radiating from two feet away. The technicians were baffled by both my story with Dell and what they saw my laptop do. I bought Dell’s second most expensive laptop and have been treated like dirt. This isn’t how a reputable company treats their customers, certainly not the ones who buy their premium products.

WORST EXPERIENCE EVER. I SHOULD HAVE LISTENED TO EVERYONE WHO TOLD ME TO BUY AN HP. THIS COMPUTER OUT OF THE BOX WAS SLOW AND FELT LIKE IT WAS INFECTED WITH A VIRUS. I HAVE BEEN IN INFORMATION TECHNOLOGY MY WHOLE LIFE SO I CAN INTELLIGENTLY GIVE DELL AN F- DELL SUPPORT WAS HORRIBLE. SAID I NEEDED TO BUY A SOFTWARE WARRANTY FOR A BRAND NEW COMPUTER. DO-NOT-BUY-THIS COMPUTER!!!!!!!! I GUESS I AM OFF THE PC GEEKS AT BEST BUY TO GET MY BRAND. EW LAPTOP FIXED. THANKS DELL.

This is an excellent laptop. In this configuration, the computer is very fast. The Processor breezes through the most demanding applications, the large amount of RAM is ideal for ever more intensive applications, the GPU can handle the latest games on high settings and will give future proofing for the coming years. The SSD gives a hard drive which is fast and efficient. The star of the show is the 4k touchscreen! This screen is amazing; beautifully bright with a rich and vibrant color display. Comparing my screen to an older laptop is like night and day; no washed out colors on this laptop. I am seeing new colors in websites and applications which I have never seen on my old laptop. The touch screen is also responsive. This computer is the perfect configuration for someone who wants a computer that can do everything good. It can do the basic like browsing and office work, it can do photo and video editing, it can play the latest PC games on decent settings. If you are a professional who needs a good computer to do work, but dont want the teenager-esqe Alienware for gaming, this is the computer for you. This is by far the best laptop I have ever purchased.

Love just about everything about this laptop except for the thermals. The temperature reaches high during idle which makes the fan always run killing the battery in the process. They should have gone with better thermals and 4 cores instead of 6.

It worked OK to start, but then.... The audio started malfunctioning (I use lots of VOIP for work, so its a big issue), so much so that now it can be completely garbled at times. The wifi stops sometimes, for no reason; just now, I am on the internet with my old HP with no problems -- this computer has already lost and regained connection at least five times. In the middle of - nothing - it will start revving up and overheating. The keyboard / touchpad sometimes do not work too well -- I have not been able to figure out why sometimes I cannot type things into Excel or PPT. I hope I can get some money back returning it. There is really no point holding on to it. I cant count on it working when I need it!