Acer Aspire 5 A515-56-33C0 Slim Laptop | 15.6 Full HD IPS Display | 11th Gen Intel Core i3-1115G4 Processor | 4GB DDR4 |128GB NVMe SSD | WiFi 6 | Backlit Keyboard | Windows 11 Home in S Mode
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Kyle G.
> 3 dayI purchased this laptop to use for basic functions only. Microsoft Office, browsing, and Zoom calls. 4GB RAM is not sufficient for Windows 11 or these functions, but I knew that upon purchasing. I immediately added another 8GB RAM. However, there were still significant lag and audio issues. I made sure all the drivers and other updates were completed, but the sound would be distorted or not work at all sometimes while on Zoom calls. It could handle Office functions, but anything beyond that was a real struggle. I returned the laptop as it could not even handle these basic functions.
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Mark F. Stratton
> 3 dayPurchased this upper end Acer laptop in July 2021 for our son to use his freshman year in college. He took excellent care of it, using a padded sleeve to carry it, and used it gently, but on April 22, 2022 it simply was dead when he opened it for class in the morning. Perfect timing for it to die with his last week of classes and final exams coming up. 9 months worth of use for this is just terrible service life for the cost. This was our 2nd Acer laptop purchased over the past couple of years (the other ones mousepad failed in a year), but I will be avoiding Acer products from now on. Highly disappointed.
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TCB612
> 3 dayNo lit keyboard as advertised, contains Alexa but I purposely bought this without Alexa and description doesnt indicate it contains Alexa. Returned it immediately
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Lyn Romanko
> 3 dayWas thrilled when received, but within two weeks, my new Acer failed to boot. No damage, just stopped working. On line support excellent but ended up needing to send to Acer for service. Returned and working, but Ive lost confidence in this purchase. Time will tell.
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Camille Hinkle
> 3 dayOrdered an Acer here on Amazon and it was defective, worked with Amazon tech support and then worked with Acer to try and resolve the problem, It either was just defective or the Tech support at Acer didnt know how to help me. The computer just would continue to freeze if left unattended, I would have to do a Hard Shut down and Start it again. It happened many time in the course of 3 days. I returned it to Amazone and I have received my Full Amount back on my credit card. I ordered another new computer and went with ASUS this time through Amazon with a Seller, and low and behold this computer was defective also. While workring on this brand new computer for now reason the thing would go into the BIOS mode. WHAT the heck. It should not do that. So again I called Amazon Support and we got in touch with ACER support after a couple of days and the thing still preforming the same going into BIOS, the last support persons says it is probably the Motherboard. Ok this one is being sent back right now and I am waiting for my refund money from this seller. I have documented the problem and have a case number with ACER so I should receive my refund once they get the returned computer back. Ok now I have just received my THIRD NEW COMPUTER again going with ACER as I have had them before and feel they are good. So Far So Good. It has been up and running about a week and so far no falty things happening. I will say this has not been a fun journey as I had to install my prograoms I use 3x unistall 2x from the bad computers. Restore my data from my Cloud Back up 3x which takes about 3days for each computer. Had to uninstall my data 2x which took time. So dealing with this computer stuff for over a month. I hope I am good now, maybe i can get some work done.
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KIMBERLY CONYER
Greater than one weekI like the backlit keys. I would like longer battery life. Great product for the price.
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Uncle John
> 3 dayNice laptop, like the back lite keyboard. quite and comfortable. fast response in most every way.No negitives from me.
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Eileen Gerrity
> 3 dayI have only had this for a few weeks, but so far I love it.
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mompartyof6
> 3 dayThis expensive computer completely stopped working only 2 months after we received it! Amazon should not allow this company to sell through them. Do not buy!
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Long
> 3 dayThis is a pretty good Acer laptop. I have used Acer laptop since 2016 and this model has just been purchased earlier this month. It runs very fast and boots up completely in less than 10 seconds. The i7 core 11th gen quad core CPU with 8 threads and 12 MB cache makes this laptop to handle multi-tasking easily. You can open up more than 20 web browsers without lagging. Thanks for the 16 GB RAM too. However, theres no much discount to buy this laptop now. But the value of the laptop is still lower than same specs Dell, Lenovo, and HP laptops. Its a decent deal on Amazon.