Acer Aspire 5 Slim Laptop 15.6 IPS FHD 2023, AMD Ryzen 5 5500U 6 core (Beat i7-1160G7, up to 4.0GHz), 24GB RAM 1TB PCIe SSD, Backlit KB, WiFi 6, HDMI, Win 11 w/GM Accessories

Just received Acer Aspire 5 laptop that I purchased for my wifes birthday. I plugged it in for a charge and began the setup process (terrible on screen instructions). Called Acer customer support and after 2 false starts: 1st didnt have wifes phone to use as she was out, and during my second call to support, Robert hung up on me; I got through to support person on the third try. Hector, who guided me through the set up process over more than 1 hour was terrific! I am 74 years old and computer literate, but the Acer set up process screens were not intuitive. For example one drop down menu required clicking on a check mark after selecting month, day, and year, and then clicking on NEXT, while another just required clicking on NEXT. Voice assistant, Cortana, offered her robotic advice, but was not available for questions and there was no help button. Anyway, Hector helped walk me through the set up process, and I was very appreciative. If this is any indication of the level of support we can expect from Acer, my wife and I will be very happy with our purchase.

I purchased this in May of 2021. It is now July 2022. Depite the low volume issue as others have stated it is fixable adding a speaker. The main reason for the 1 star is that no matter what fix is applied, this laptop constantly loses connectivity. It will usually reconnect on its own in a few seconds. But at times takes longer. It has gotten really annoying. I had an Acer 7R that was a bit slower but there were never connectivity issues.

Very easy to operate and perfect size.

Wish it had a touch screen like my last one did... other than that, am very pleased.

Everything seemed okay. Nothing that really bums me out comes to mind.

I purchased this in May of 2021. It is now July 2022. Depite the low volume issue as others have stated it is fixable adding a speaker. The main reason for the 1 star is that no matter what fix is applied, this laptop constantly loses connectivity. It will usually reconnect on its own in a few seconds. But at times takes longer. It has gotten really annoying. I had an Acer 7R that was a bit slower but there were never connectivity issues.

This thing is great for playing games, nothing to heavy like call of duty but other games like Fortnite, 7 days to die, and things like that

EASY TO USE. LOVE IT.

Personal information

Acer is #1 brand for everyday laptops in $500 price range. I bought this for my parents to replace their desktop. Always a good buy. Acers are easy to use (and update), dependable, & have sleek yet sturdy (but not too heavy) design for laptops @ 15”+ size .