Acer ConceptD 3 Ezel CC314-72G-72SX Convertible Creator Laptop, Intel i7-10750H, GeForce GTX 1650 Max-Q, 14 FHD, Gorilla Glass, Pantone Validated, 100% sRGB, 16GB, 512GB NVMe SSD, Wacom AES 1.0 Pen

I bought this laptop after hearing many positive reviews. This machine is amazing! It has more features than I originally realized and it runs my heavy duty graphics programs without a problem. It interfaces with all of my other equipment, which is critical. Great screen clarity, long battery life and an impressive build quality make this an impressive machine. A+ PC!

Sometimes the pen bugs out after a few seconds of using it, but it should start working again once you put it back in and take it out again.

It would be better if it didnt heat up.

DO NOT BUY!! This is a defective model. It is very unstable with its GPU it goes offline and produces blue screen errors. There is a similar review here. We tried everything even replaced the mother board through warranty but it has the same problem so it means it’s a design engineering defect…

This laptop has nearly everything a creator could ask for and puts in all in a gorgeous package. Colors beautiful thanks to the Pantone Validated screen and the Ezel screen in my favorite laptop mod in a long time. I cant imagine going back. Also, thanks to circumstances being what they are in the world, Ive learned the camera and mic are great for video calls. Highly recommend. Only cons are the fingerprint sensor can be a bit finicky, but overall works better than the one on my last Asus laptop. And it has some heft to it, but I feel like it makes it feel more premium.

I can’t tell you enough DO NOT BUY THIS VERY EXPENSIVE PAPER WEIGHT. The screen does not have palm recognition as Acer claims, nor the 4000 points of pressure (not even 2000), it DOES NOT WORK with other Wacom pens, it has a loud fan and adobe illustrator is impossible to use efficiently with this as a result of the pencil barely working with a hand resting on screen and even then it doesn’t work well. The pen also jitters or is not reactive so you can’t always chose a tool or even close a window. In pad mode it often does not recognize a finger trying to close or open a window so you get stuck in whatever screen you are in and it just won’t work. THEIR TECHNICAL SUPPORT IS HORRIBLE! I mean YOU WILL HAVE PROBLEMS WITH THIS LAPTOP AND NO ONE THERE KNOWS A DAMN THING. For instance, I was speaking to tech about the Wacom pen not working and they asked “What’s Wacom”. I asked for the DEDICATED CONCEPTD 7 tech they CLAIM THEY HAVE AND THAT IS WHO I GOT. Someone who was ASKING ME TO EXOLAIN TO THEM WHAT WACOM TECHNOLOGY IS. Their level 2 staff, Donald from Temple Texas not only kept misgendering me but refused to help me with tech issues with my computer ,when I asked him to not call me sir. He told me he’d have to research why Wacom pens do not work on a Wacom screen which is what the last guy said before going to an Acer user forum and seeing what their customers say because they don’t squat. When asked to be put on the line with a tech support person who knows the product he refused. When asked to speak to his supervisor he refused. When asked to speak to someone to make a complaint against him, he put me on hold and never picked back up and after 30 minutes on hold I got disconnected. So if you buy this junk, you were warned. I’m getting my money back or I’m getting a lawyer. I hope this helps folks avoid making a mistake that could cost you a huge chunk of your savings, especially if you are a design professional. Stay away from this. None of their claims are even REMOTELY TRUE AND SHAME ON ANY REVIEWER LIKE LINUS TECH TIPS AND SARA DIETSCHY for spreading false claims on this product. Whatever they said was untrue and I hope this review also puts their integrity and their reputation in question by any followers they have. Honestly, I’m blaming myself for believing the hype. I should know better by now that tech specs and reviewers are usually full of it. I figured it would still be a solid and reliable beast but this thing IS NOT EVEN AS TOUCH RELIABLE AS AN IPAD OR EVEN YOUR SMART PHONE AND THEIR IS NO TECH ASSISTANCE YOU WILL GET FOR THIS FROM ACER. None. Check out Acers customer reviews. I’m not the only one saying this.

I got this device a few weeks ago and wanted to wait to write the review to get a realistic experience.

Pros:

(note I got this from the acer store but they wont let me leave a review there)

Really love this slick artists laptop. The Wacom pen is small, which I was a bit nervous about, but its very comfortable to use and sensitive. Such a game changer to have a responsive touch screen that I can easily zoom in and out and rotate with my free hand while I draw with my right. The adjustable angled screen is going to change the market for drawing laptops. I just cant imagine using a laptop without this feature now. The chassis is a bit heavy, but its of quality material, and the sunset glow in the keyboard is really unique and pretty. The screen is Pantone certified, which is a relief after having used a laptop with colors that just didnt translate well among other devices. Plenty of memory to run my favorite games, and they look awesome! I also really appreciated the fact that Acer packaged this laptop without any plastic! Ingenious cardboard packaging design that actually felt even more high end. Obviously, I recommend this laptop to anyone who does digital art.