Dell Inspiron 17 2-in-1 7786-17.3 FHD Touch - i7-8565U - NVIDIA MX150-16GB - 1TB HDD

I bought this laptop in may 2019 and now Suddenly wifi and bluetooth vanished from this. I tried everything and contacted amazon, I am very disappointed in the service i received on the issue. It is supplied by third party seller, but they are refusing to help. Amazon keeps directing me back to them. Dell is not helping either, after a 2 hour call, dell support realized that it is a software issue which is not covered in the warranty. To sum up, my laptop is still not fixed and i am doing all this from past two weeks. So beware buying electronics from amazon which is sold by third party seller.

I bought this laptop exactly a year ago today, but until now the memory card reader has been unusable. I inserted different memory cards but none of them were detected/read. Did research online about what could the problem be but since I am not really a techie, I could only go so far. The device manager does not show any driver for the Realtek Card Reader ( which this laptop is supposed to have, as shown in the Dell Support website), and though I tried several times to download the driver from the support site, nothing ever showed in the Device Manager. Another method I used from the online support site is to have it specifically detect the driver, but again No driver detected! Could it be that the driver was installed somewhere else inside the laptop? Possibly. But hey, as a customer, why would I be handed this headache when I paid the full amount they asked? Why ship this unit without making sure that everything was working? I suspect that this is a renewed unit and maybe when theyre refurbishing this, they incorrectly attached the physical memory card port. I wish I knew the right answer to this. One more thing, the specs re the hard drive is confusing. I thought I was getting a laptop with an SSD drive along with the 1TB HDD. Checking the device manager, I realized that no SSD was included. The seller wasnt clearly up front with what were excluded compared to those new units sold from Dell itself.

Love my new laptop!

I literally have shopped all over the place for this laptop and its finally mine. I love the big screen. I have been using a MacBook Pro for the past six years and was a little antsy about returning to a PC. My entire team is on a PC so I had to join them. I dont regret the reunion with Dell.