DELL WD15 Monitor Dock 4K with 130W Adapter, USB-C, (450-AFGM, 6GFRT) (Renewed)]

It just simply doesn’t work. Read the other reviews and there seems to be a pattern. Don’t waste your time ordering, you will just end up having to return it.

At the end of the day it does its job with a bit of fiddling. The USB C connector was cracked and hanging off on arrival. I repaired it with electrical tape but I am still seeing an issue with connecting to my laptop. It has issues after being plugged in during initial docking with my laptops (Surface device and a Dell device from 2019), it takes up to 6 attempts to get the monitors to mount correctly with my laptops. Otherwise power delivery is a touch lower than advertised but I feel that has more to do with my units physical defects upon arrival.

Initially worked great. Had two monitors up and running as expected. Within 60 days, it began to lose power. Jostled the cord to get it to work for a few weeks more. Then it shut down completely. No power. No screens. Its not my laptop, as we tried several PCs to see if it would work. Im new to Amazon, so another issue is I not know how to contact the reseller directly (which they keep telling me to do).

When the unit first arrive, the end of the USB-C connector was a bit crushed. I was able to bend it back with a screwdriver and the dock worked great for a few months. However, the cable is definitely the weak point as it has started cutting out intermittently. The good news is, the cable is removable. The bad news is, its a proprietary connector that Dell wont sell you separately and you cannot find anywhere. Similar cables for other docks are available for sale, but those cables despite having the same connectors and dimensions have metal pins that prevent them from being used. This is terrible design and the type of anti-owner practice that shows why we need Right to Repair legislation.

As others have stated this is not the level of refurbished I was expecting. The USB Thunderbolt cable was held together with packing tape poorly. I removed it cleaned the plastic shell while carefully making sure the strain relief in the cable was correct. I then closed out the connector with black heat shrink so you wouldnt even know that was not how it was supposed to look. This is much stronger than some packing tape and should prevent the fatigue failure most people have with the device. I am under the impression the repair was probably done by the previous owner and the reseller just checks if it works and ships it out the door. For the price though... Ill still give it 4 stars overall.

Update 4-16-20: Been using for over 16 months now, still works great, very happy with purchase and much cheaper than new! original: Bought this refurbished to connect my work laptop to my multiple monitor setup at home. easy set up, supports HDMI or VGA connections, multiple USB ports - very happy.

I wanted a dock that is more stable than the lightweight options available. I also wanted something that has a longer cable. This adapter checks all these boxes. It apparently does not have a USB-C port but my current laptop has two of those so I am still able to use one for my purpose.

As we move to more onsite office work I had to move my dual screen setup back to the office. This hub is the exact same unit as at the office and now at home I use it to drive a single 4K screen, a microphone and speakers. Unit I received was hard to tell from new, and functions perfectly. Would buy again.

Working like a charm. Powering the laptop, monitor, keyboard& mouse - everything is working. Great deal.

It worked on my dell latitude 7320