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Dr. Nola Nolan Sr.
> 3 dayI recieved this item yesterday and the touch pad did not work. Called HP tech support. He was able to get into my computer and do all the updates as well as unlock the device after 2 hours the tech tells me it is a hrad ware issue and teh device touch pad is defected and to return the device. I printed off the return label only to find out that I have to pay to have this defective device in order to return. There is no contact info for the seller to discuss this issue further. Very unhappy customer
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R. L. JOHNSON
> 3 dayNo Complaints, I LIKE IT..
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Sherrydeg
> 3 dayThis laptop is my personal computer. Its so fast, easy to read due to the large screen, & love the feel of the keyboard. I love everything about it!
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Anita Anderson
> 3 dayEase in setting up. I love the large keys on the keyboard.
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Eli Holdaway
Greater than one weekI bought this product for college and I paid the amount which is really expensive. I finally got it and I was so happy to get my new computer but it didn’t even come with windows. I paid $520 dollars for a useless computer then I need to pay $200 more just to get windows. No thank you. I sent it back and am waiting for a refund.
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James M Murphy
09-06-2025This is a Great Business Presentation LapTop! I bought it for my wife so she can sit in her easy chair and catch up on emails etc. Also she uses it for Bible Study and some card games. Great Graphics for business and website work!
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chief fan
> 3 dayWorks great
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June Leyhe
> 3 dayI am very pleased. I waited before I wrote a review to make sure everything was still good. Large screen, perfect keyboard, and very good clarity on screen. No DVD but thats okay because I already knew that and not worried. I bought a mouse to use with it and worked out great. You get free trial for mcafee and its all setup. I decided to go with Norton but was happy it automatically starts with an anti-virus. Great price and if you are looking for a good lap top go with this one. I researched for days and Im pleased I chose this one.
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Sandie Black
> 3 dayI need hot spot but it works really well. I love the computer.
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KSmith
Greater than one weekBought this for myself and it was fine for about six months, then the fan went out. Right after buying it for myself, I bought one for my mom. Hers came straight out of the box with a fan problem and had to be returned to Amazon for a replacement. With two instances of buying this laptop, I’ve had two fan malfunctions way before I should have expected any issues. Seems to be a common problem.