HP New 15.6 HD Touchscreen Laptop Intel Core i3-1005G1 8GB DDR4 RAM 128GB SSD HDMI Bluetooth 802.11/b/g/n/ac Windows 10 15-dy1731ms Silver

Just what I need

Yes, its thin and light. No product key, so I have spend an additional $100.00 for Office. And I had to get in external drive . .because this does not have one! Other than that . . .

I always thought that HP generally made good computers, this purchase taught me otherwise. Like many, I purchased this product at the beginning of the pandemic to have a new computer that could handle all of my work related responsibilities from home. Immediately, I noticed something odd with the keyboard functions. I would strike the right shift key and it would place the cursor elsewhere on my screen, many lines away from where I was typing. Then, about three weeks later the camera stopped working. This has been a big issue these past months. Its unfortunate that i have to use an Apple Macbook from 2008 just to have my work meetings so that others can see me as I participate. Also, HP support is ridiculously poor. I have gone to the companies site to remedy my camera issue and they have been no help. In general, just stay away from all things HP, customer service is poor and the products are even worse.

I had it 3 days and it won’t turn on. There was also a tiny scratch on it when I got it. I am wondering if I got refurbished sold as new.

Screen went bad after only 3 days of use. Aslo didnt have enough memory

Perfect

I will never buy electronics from third party vendors with Amazon. If the product was not what you were looking for and you have to return, they will charge you a re-stocking fee. What a ripoff! I received this laptop and opened it. The screen was too small and it felt so lightweight. I knew I wanted to return. The packaging wasnt exactly place back in box like it came, but no items were missing. That should not equate to charging people $100 to re package when the laptop costs $500 bucks. That is 20% of the price. I am so glad that Amazon was nice enough to refund me the $100. I honestly felt ripped off. I spend thousands of dollars on Amazon, so this was an item that just didnt work out, but to charge me $100 for a return. Really?! Never again.

I love everything about it. It’s lightweight, fast.

Best for the price

Screen quality and personal pics that I downloaded were not as clear and visible as on other devices. Not a bad laptop for basic use