iolo - System Mechanic Ultimate Defense Antivirus Software and Malware, Protection & Privacy

FAIR

Was supposed to be the installation CD, but its just the download. I hate this!

This software used to be for unlimited devices within your home, now, once I added a year, they deactivated the license on all but three of my home computers and all my mobile devices. They no longer state the license terms on their website. This is deceptive and very sneaky. I used to love System Mechanic, not it just hit rock bottom on my list.

Have had it for many years and was pretty good, but the updated version is hard to use. The virus updates are set to automatic, but sometimes they do not update for 2 weeks. Installed latest software update and now it says definitions have not been updated since August of 2022. There is no way to click update as it is set to automatic. If I click update software, it says up to date--except the expired definitions remain. Font is small and is hard to read. Cannot be enlarged. Todays update turned Active Care off and it cant be turned on. Seems to have lost some fingerprinting functionality. User controls have been reduced. Not sure why they made the changes, but the value is degraded. Seems like the quality of the software is declining.

i dont like it you have to download in fist place if is not anti virus in you computer any thing ca be. I do haveing use yet i have a hacker and i can not reach them for download. I prefer a CD or DVD to intall and then after jnstall it you can activate.

As a user of Iolo software for more than twenty years, I find that Iolo provides the worst possible customer service. The software I purchased, System Mechanic Ultimate Defense, constantly reminds me to extend my subscription years ahead. When I took advantage of a $9.95 one year extension, Iolo also charged an additional $19.95 for tech support I neither wanted nor used. At my request, my credit card company reversed the $19.95 charge. Iolo then BLACKLISTED me, cancelled my subscription and refused to discuss the matter. Any other software provider must be better, even Microsoft.

Why doesnt Iolo provide the software key via a link or email like other developers? I waited for shipping and received a box which I thought contained a disc. All that was inside was a piece of paper with the software key! What a waste of packaging and shipping!

I really appreciate this products drive cleaners, and the antivirus seems to be keeping the computer in good shape. When it is analyzing or cleaning, you cant do much else on the computer as it seriously slows it down. Sometimes when you open it, or when you install a customary update, it opens the product as though for the first time, and you have to do all the system analyses, etc. In the middle of the day this is really bothersome. It stops your computer in its tracks.

Super Item!

I purchased from iolo direct and have found that the features from the Pro version are now on this Ultimate version for a lot more money. This is a scam because if you buy the pro version they want you to upgrade to the new version and it is the same as what you already have. They seem to be having the GREED problem. I would not advise purchasing as you wont get what you think, or it wont work for long.