Lenovo - IdeaPad 3 15 Laptop - Intel Core i3-1005G1-8GB Memory - 256GB SSD - Platinum Grey - 81WE011UUS

I bought this for my grandson who is 14 years old and He loves it. I don’t know much about computers but he says it’s great so I’ll take his word for it.

This thing is complete garbage. I bought it for my dad, and I spent an hour setting it up, but it immediately disabled the touchpad (as in completely wiped it from the system). Any effort to restore it failed, so I had to do a complete reset on it just to get back one of the most basic features of any such device.

Great computer fast reliable

I was happy to initially find this computer for my son when he had to shift to at home school due to the pandemic. I purposely didnt want him to have all the bells and whistles of a fancy computer, but I didnt want him in a Chromebook which was too limiting. The problem with Lenovo is #1 The computers are terrible! They work just fine, until they dont. Then they just totally die and are unable to even turn on. (I have since found out this is a common issue with Lenovo from multiple Best Buy/Geek Squad employees.) #2 The customer service is absolutely terrible! #3 I paid for THE most expensive comprehensive coverage plan and insurance so that I would never have a problem. Then when I had a problem, no one would help me and they sent all over to multiple Best Buys and told me to buy more and more stuff (which they then, wouldnt return.) After 20+ calls, running all over to multiple towns and shops, calls to amazon, the insurance provider, etc., I finally talked to one Lenovo sales rep at Best Buy who said to me Look, Im just going to level with you - Lenovo computers are terrible. - Just get a better one and try to get your money back. Theyll fight you on it, but keep trying - they are liable. So thats what I did. I couldnt be happier with my sons new computer. As I type this as Im sitting her waiting for my return label for a new power cord that they convinced me to buy at the end of July. I knew before I even received that cord on Aug 5th, that I was done with Lenovo forever. 6 calls into the company so far over these 4 months and no return label and no refund for this overpriced cord that is still sitting in the unopened box. Every time I call they say Let me put in an email request for a return label - watch for it in your inbox! This is BS. Nothing ever comes of it and when I call back in 5-7 days they act like this is the first call Ive ever made to them. I dont usually write negative reviews, but I hate these guys so much. Ive spent probably 100+ hours just trying to get ANY of my money back. Thank goodness for Amazon, who stepped in and said that I should have been covered and they will honor at least the main purchase. The items I bought directly from the company, Im out of course. Save yourself a whole lot of headache and just buy something else. Seriously. ANYTHING else.

Keyboard did not work and certain keys would make screeching noise when pressed

it has good performance for the resources it has, a disadvantage that it only has 8gb ram, although it can be expanded. It is thin and light, good resolution

I had to pay extra to get Windows Pro, this laptop is only the home version.

Best computer for the price, built of very nice material, great feel, continued support, great performance for general use, highly recommended

Muy buena inversión.

Be forewarned! Its Windows 10 S Mode. The operating system listed is not accurate.