Moonlight Hardside Expandable Luggage with Spinner Wheels, Anthracite, Carry-On 21-Inch
-
Annie
> 3 dayI have a trip planned for the end of June. My son liked it so much that he borrowed it to pack his daughters clothes in for a vacation.
-
Robert B.
Greater than one weekI was on a domestic flight and used my brand new 28 in American Tourister Moonlight - Leopard hard shell luggage for the very first time. Unfortunately, when I picked it up from baggage claim, the entire bottom was shattered with the wheel shafts hanging off, as if the bag had been dropped from a great height and landed on the wheels, destroying the entire wheel carriage and bottom of suitcase. It is utterly destroyed and will never be usable again, and since it was harmed during travel/flight, the damage falls OUTSIDE what the American Tourister warranty will cover (I have checked, as this is a new suitcase still under manufacture warranty that does not cover any damage ensued during travel). However, I have been given nothing but runaround in terms of submitting a claim to the airline as they demand that I present to the baggage/security area at the airport IN PERSON to file a claim and obtain a reference number. Due to travel logistics I was unable to do this en route, and thought I could process this request after the fact the next day. I am completely unable to drive my suitcase back to the airport which is a 2 hr round trip for me, park and wander through the building to find the right place to accomplish this, and find it insane that I must do this when I already have the purchase receipt for the newly purchased luggage, my flight info, and baggage claim number, and pictures showing all the damage. I have tried in vain to enter this into an online complaint as all routes take me to the page “you must physically present in person at the airport with your damaged luggage to obtain a 13-character reference number in order to submit a claim. I will NEVER PURCHASE THIS LUGGAGE AGAIN, and am very disgusted by the fact that the warranty my 3-piece set was registered for covers essentially nothing, aside from if something should spontaneously break when it is not being used in travel. Why else would I carry a suitcase, if not during travel??? Buyer be ware...
-
bdebnath
> 3 dayI bought this set of suitcases for my daughter and she loved these. These are lightweight and roomy. And, due to the sale the price was very affordable too.
-
Luther Hagenes
> 3 dayThe luggage came in GREAT condition. I bought it to go on a 5 day trip to the Bahamas. Havent left just yet so Im not sure how it will hold up during flights and all, HOWEVER, it is very sturdy and holds so so much!
-
Chris Topaz
> 3 dayI went on a trip to Los Angeles arriving by railroad and left on a First Class flight. This case went in my train cabin as carry on luggage in first class railway and to my AirBnb. This model was great because it is light enough to get key items on the go. When I left the Airbnb using my Uber it went in the cars trunk which was a compact Prius. At the LAX airport I breezed through check in and this case allowed me to use the wheels to drag this around while I visited the bars and restaurants at LAX. In first class going home I put this case in my overhead compartment with no problem.
-
Shani Hunt
> 3 dayThis is very nicely light weight, easy to maneuver bag, and I love the fact that it holds so very much stuff
-
Julia
> 3 dayThis carryon is the perfect size, with a lot of room on the inside. It’s sleek and fashionable design stands out against other more basic carryons, I received countless comments on how nice it looked and even a few people asked where they could purchase. It is easy to maneuver around a busy airport and also has both a top and side carry handle which was nice for loading/unloading in the airplane.
-
Madisyn
> 3 dayBest suitcase I’ve had! Since it gets thrown around it gets marked up easily.
-
dudu..
17-11-2024Great suitcase
-
Shawn M
> 3 dayWe tried to go cheap with another brand that didnt work out. The other brand didnt survive one trip. However, the American Tourister has now made 4 trips (3 domestic and 1 international) without issues or concerns. The palm tree print also makes it very easy to recognize on a crowded luggage carousel.