Nero BackItUp & Burn

This is truly the worst backup software I have ever used. I had to upgrade from an older version of Nero BackItUp to version 12. All of my backup jobs were lost (no upward compatibility or export capability), so I had to start over. The user interface is not at all easy to understand (I have over 40 years of experience with software), much worse than the previous version. I did one full backup successfully. A week later I did an incremental backup successfully, after several false starts because the UI was so minimal. A week later I tried to do another incremental backup, but Nero insisted on doing a full backup instead. So instead of spending a few minutes creating a backup, it ran for over an hour, filling my external hard drive and then stopping when the drive was full and asking what to do now. I upgraded to v12 precisely to avoid this problem with the older, extremely slow version that would periodically do a full backup instead of incremental. It wasnt even worth the $12 I spent on the upgraded version. I would never buy this product again.

It would seem this is a great solution but I have to say I got what I paid for - a software that simply slows down my machine and takes up ALL processes when actually running and over 50% of the cpu when it is simply hanging around.

Why is all backup software garbage? Neros attempt is a real stinker too. Were greeted with wonderful cryptic error messages at every turn. Server Busy, Action cant be completed because the server is busy. They give you two choices [Switch to...] which pops up the start menu and [Retry] which does nothing. If you youre the patient type after about 5 minutes of [Retry] the Backup app will finally open. It goes down hill from here. The backups routinely fail with cpp errors. Assertion failed. Now its stuck. It thinks one of the failed backups is running and it refuses to start it, even after a reboot. Garbage. Stinky garbage.

Warum 5 Sterne? Backup sauf kleineren Festplatten wieder erstellen - funktioniert, super, wie andere BU-Programme von NERO - wenn Mann sich eingefriemelt hat OK. Fummeliger war XP, von einer 250 GB Festplatte damit auf ne 1 TB Platte zu bekommen. Aber wenn dass Festplatten Agnmet deaktiviert wird, dann läuft die Backupfunktion reibungslos. Also dises Backup-Programm kann zwar leider nicht eine 4K Festplatte runter Clustern. Das können meines wissens nach nur die Alignment-Tools der entsprechenden Festplatten-Hersteller, aber das steht ja auch nicht auf der Verpackung.

I downloaded the update from Nero first, then created a BackItUp Image Tool from the Nero disc. I wanted to back up a small hard drive so I rebooted the PC with the Image Tool CD in the drive, as stated in the manual. After the Image Tool was loaded (its a Linux-based program) I removed the CD and inserted a blank DVD. The first DVD backed up without error. (The total backup should span across 4 DVDs). I inserted the 2nd DVD and soon received a burn failure message. Thinking that it might be the DVDs I changed to a different brand and tried again. Same sequence of events. Tried it 4 times with various brands of DVDs. Then I sent an eMail to Nero and the response was to go look at the knowledge base---so I did that. Surprise! There were several messages dating back years describing the same problem I had, and with versions from Nero10 up to and including Nero2015, without any fix from Nero. Ugh!

I purchased this application in December to back up my files and folders. It worked for all of one week. Then, for some unkown reason it started to crash on me. It would load of the files I wanted burned but then would kick out my disc after anylizing my files. I tried burning some audio files using BackIt and it would do the same thing. I finally got tired of it and uninstalled it before it wrecked my PC. I gave 32 dollars to Amazon for nothing. Never again!!!

After backup up files it makes them unreadable in any other form unless you take lots of extra time to go through each file to convert it.

I installed this on both my work PC and my home PC. On my work PC, it took over 12 hours to compress and backup a 250 gig drive. Yesterday, when I needed to recover a file, it first said it will take 2.5 hours to build the file list, then 5 minutes later, it crashed and said the backup was bad. Likewise on my home PC, it took 3 days to backup the drive, and crashed on every successive attempt to do an incremental backup.

I conducted a restore of a Nero BackItUp DVD archive taken just 15 months ago to 3 DVD disks. I believe I was using the Nero suite 2013 and the restore process completed without any errors. The DVD media is quality and pristine and was in good storage. I could see all the file and folders as expected except ALL the files are corrupt. I know the file were intact at time of Backup and straight DVD burns of some of the files I can easily read. The backup was of an entire documents folder and sub folders consisting of about 9.6 GB of data in 3 DVD disks so the question is how can I run a successful restore and not get back any useful files? Is their product so useless and not fit for purpose that it detects or reports no errors in the original backup process and again no error detected in the restore process and I end up with nothing I can use. Just rubbish binary data.

Nero back was provided via OEM for a new computer and worked fine, however I could not use the software on a newer computer. I purchased this older version to be able to restore files but I could not. I downloaded the latest version of the program, Version 10, and still could not restore the files. Nero is a poor backup program so I would stay away from it at all cost.