Nero BackItUp & Burn

My wife kept bugging me to backup all our family photographs, videos and emails. A friend highly recommended the new Nero software, so I bought it

I downloaded the update from Nero first, then created a BackItUp Image Tool from the Nero disc. I wanted to back up a small hard drive so I rebooted the PC with the Image Tool CD in the drive, as stated in the manual. After the Image Tool was loaded (its a Linux-based program) I removed the CD and inserted a blank DVD. The first DVD backed up without error. (The total backup should span across 4 DVDs). I inserted the 2nd DVD and soon received a burn failure message. Thinking that it might be the DVDs I changed to a different brand and tried again. Same sequence of events. Tried it 4 times with various brands of DVDs. Then I sent an eMail to Nero and the response was to go look at the knowledge base---so I did that. Surprise! There were several messages dating back years describing the same problem I had, and with versions from Nero10 up to and including Nero2015, without any fix from Nero. Ugh!

I purchased this application in December to back up my files and folders. It worked for all of one week. Then, for some unkown reason it started to crash on me. It would load of the files I wanted burned but then would kick out my disc after anylizing my files. I tried burning some audio files using BackIt and it would do the same thing. I finally got tired of it and uninstalled it before it wrecked my PC. I gave 32 dollars to Amazon for nothing. Never again!!!

Nero Backitup 2020 has a major Software Bug as I have found out using Windows 10. The Backup Runs fine but I get an Error Message saying that the Path is too Long and BackitUp goes into Pending Mode. So this means I have to Delete my Backup and Create a New Backup in order to make a New Backup. For 2 weeks I have been waiting for a response from Nero and not a word. DO NOT BUY NERO BACKITUP 2020. My Nero BackitUp 2012 works fine on my Windows 7 Computer for the past 7 years.

I make copies of DVDs and CDs to distribute my reports to clients. I have been using Roxio for years with alot of frustration - very buggy. At the advice of a computer repair tech, I bought the Nero BackItUp & Burn program. I have yet to use the BackItUp feature but the Burn part has worked flawlessly now for over a month. I have dumped Roxio - never to return. No more wasted CDs and DVDs and I am saving time with each job that I do.

Warum 5 Sterne? Backup sauf kleineren Festplatten wieder erstellen - funktioniert, super, wie andere BU-Programme von NERO - wenn Mann sich eingefriemelt hat OK. Fummeliger war XP, von einer 250 GB Festplatte damit auf ne 1 TB Platte zu bekommen. Aber wenn dass Festplatten Agnmet deaktiviert wird, dann läuft die Backupfunktion reibungslos. Also dises Backup-Programm kann zwar leider nicht eine 4K Festplatte runter Clustern. Das können meines wissens nach nur die Alignment-Tools der entsprechenden Festplatten-Hersteller, aber das steht ja auch nicht auf der Verpackung.

This is truly the worst backup software I have ever used. I had to upgrade from an older version of Nero BackItUp to version 12. All of my backup jobs were lost (no upward compatibility or export capability), so I had to start over. The user interface is not at all easy to understand (I have over 40 years of experience with software), much worse than the previous version. I did one full backup successfully. A week later I did an incremental backup successfully, after several false starts because the UI was so minimal. A week later I tried to do another incremental backup, but Nero insisted on doing a full backup instead. So instead of spending a few minutes creating a backup, it ran for over an hour, filling my external hard drive and then stopping when the drive was full and asking what to do now. I upgraded to v12 precisely to avoid this problem with the older, extremely slow version that would periodically do a full backup instead of incremental. It wasnt even worth the $12 I spent on the upgraded version. I would never buy this product again.

I bought a new backup drive that came with Nero Essentials. Essentials didnt have enough options for me so I bought the full version of Nero BackItUp and Burn. After multiple uninstalls and reinstalls, this software still does not work. Tech support is incredibly slow to respond - 36 hours minimum on their response time. In todays digital age, that slow response time is unacceptable. Even though I have asked twice now for my money back via their mail support system, I still havent heard from them. Ive called Nero and hope someone will call me back.

Why is all backup software garbage? Neros attempt is a real stinker too. Were greeted with wonderful cryptic error messages at every turn. Server Busy, Action cant be completed because the server is busy. They give you two choices [Switch to...] which pops up the start menu and [Retry] which does nothing. If you youre the patient type after about 5 minutes of [Retry] the Backup app will finally open. It goes down hill from here. The backups routinely fail with cpp errors. Assertion failed. Now its stuck. It thinks one of the failed backups is running and it refuses to start it, even after a reboot. Garbage. Stinky garbage.

Ok, I refer to Backup tool that came with Nero 8. BUT since Nero have not released a fix to that version its reasonable to assume that it is still broken. Otherwise Nero have cheated earlier customers by providing software not fit for its purpose.