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Alaya Frye
Greater than one weekThey made my life so much easier and more convenient, Would highly recommend to those who are looking for such user-freindly property management software.
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Paul Felix
Greater than one weekExcellent Overall: Overall it has been a great experience and they are extremely easy to work with.
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Anna haye
Greater than one weekThe overall look of it and ease. The ability to export/import transactions into excel, which cuts down on a lot of work having to re-enter.
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Jerzy T.
> 3 dayIm a president of an HOA, and our current and previous management companies used Appfolio. I have had numerous calls from the home owners who are very unhappy about the Appfolio payment portal. For example, when special assessments or increases in HOA dues go into effect, the increased amount is automatically withdrawn from the owners accounts. This is a nightmare for the HOA board, because peoples have checks bouncing, etc., and we have to apologize and explain. To make it worse, Im not a direct customer of Appfolio, only through my management company, so they refuse to offer and support directly to me. Neither of the management companies have been able to offer an issue tracker. All I can say is that if the next management company we look into uses Appfolio, theyll be immediately removed from the consideration.