Shark CH963AMZ 2-in-1 Cordless & Handheld Vacuum Ultracyclone System, Ultra-Lightweight and Portable for Car and Home, White
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SM
Greater than one weekI’ve used this just once. And so far I love it. I’d give it a except how short the battery life is. Was probably 20 min or so and feel like an hour would be more reasonable. BUT it was long enough to vacuum my steps and most of the downstairs (about 850 sf). Did a great job and was pretty much what I expected otherwise. Love the different attachments and being able to use as handheld or for floors. Will update if anything changes as it gets more use.
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maria a gobo
> 3 dayLooks great and works great! Exactly what I expected! Love shark products!!
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Donna Best
> 3 dayI use this vaccum as a broom. It is so lightweight although suction power mimmicks a more heavy duty vaccum. Even my 8 yr. old niece loves using it and is quite efficient with it I must say. The turn radius of the brush allows you to get in hard to reach places so thats really a plus.
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Kelly Collins
Greater than one weekI am in love with this little vacuum! I put vacuum in quotes, because its not your typical vacuum. Its more of a dust buster with a long vaccum-shaped attachment. There are no rollers or anything in the head, so it is very light... which I love! I had been using my dust-buster to clean up crumbs after my 4 small children ate meals, but it was annoying to have to cover a large area with such a small tool, on my hands and knees. So this Shark is exactly what I needed! Its been great on my hard floors and low-pile area rugs. The suction is OK. It picks up without having to go over crumbs multiple times, but I do have to be right on top of them. Crumbs nearby or close to the edges of the head might need another pass. It also doesnt seem to be powerful enough to clean our carpeted areas well. I will bring out our big vacuum for those. Which is fine! Just dont expect a super powerful deep clean with this vacuum. It is light and wonderful to whip out for tidying up really quickly. Because of its wonderful accessibility, I use it multiple times every day and have a much cleaner house than I did before!
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Linda Augustine
> 3 dayits really light weight,and real easy to empty the dirt .
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ToolReview
Greater than one weekI bought one and love it. Im cheap. I bought a second one to leave out at the ranch, saved a few $ on this second one choosing Condition: Used - Like New - Item will come in original packaging. Its obviously never used, as-new, most of the packaging was unopened. ... But I discovered too late, beyond 30 day return when I went to use it, that the filter element was missing. Apparently someone returned it after stealing the filter element. I phoned Shark and they sent me a free filter. Thanks Shark! Now its complete, it really is as-new. Its great for all the dust we bring in, at the ranch. Folks check your Like New and Good items, before the 30 days is out!
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Melinda Hootsel
> 3 dayLightweight, easy to maneuvers, no cord to trip on. Good for vinyl, wood floors but needs more suction to get deep down in carpet.
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Krishna Vemparala
Greater than one weekHello: I have purchased Shark CH964AMZ 2-in-1 Cordless & Handheld Vacuum Ultracyclone System on July 12, 2022 on Amazon.com. I have hardly used it (not more than 4 times) and now notice that the battery on the cordless unit is not charging. Since the product is fairly new (less than 6 months old), I have called customer service at Shark to inform, discuss , troubleshoot the issue via LIVE VIDEO CALL and the final outcome of the is: a. According to the representative, the charger to the handled unit might be faulty and hence not charging the cordless vacuum. b. The charger needed to charge this handheld (COREDLESS) unit is considered as an ACCESSORY. c. According to the policy of SHARK WARRANTY, accessories are NOT COVERED under warranty. d. Only the main unit or the CORDLESS vacuum is covered under warranty. e. Since the issue is with the charger which is an ACCESSORY (per troubleshooting steps done via LIVE VIDEO by the representative), even though the UNIT is less than 6 months OLD and it would not have mattered even if the unit was a month OLD, I was told that the ACCESSORY (CHARGER) should be purchased. f. I find it difficult to understand how the system as a WHOLE which should technically include Handheld Vacuum, Charger and Stand does NOT have the same warranty coverage. This is because, a handheld unit is PRACTICALLY USELESS WITHOUT A CHARGER. And if the CHARGER STOPS WORKING, even though it is only 5 months old, how could even possibly prove that the HANDHELD UNIT IS FAULTY (SHOULD THAT EVER HAPPEN) without a CHARGER? I would like to note my personal experience so that people are aware before purchasing this product and what could potentially happen in the event the same issue surfaces. I would NOT recommend this product. I was offered to purchase the ACCESSORY (CHARGER) and I have denied to do so because I should not be paying for something that is so UNRELIABLE and stops working within 6 months or less.
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Nicole N.
> 3 dayI bought this in July of 2022 and use it regularly at least once a day. I have a cat at home and her fur and litter gets everywhere. The vacuum was great at first, but now the suction isn’t as strong and it isn’t picking up the litter as easily anymore. I’m a bit disappointed because it hasn’t been a full year since I’ve had this product.
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ble
> 3 dayIt’s seriously the worst vacuum I could have purchased and I regret it every day. It’s so flat with little suction to begin with, PLUS it only holds a charge for less than 5 minutes and it’s done that since day ONE.