Step2 Whisper Ride Toddler Push Car, Red – Amazon Exclusive – Ride On Toy with Included Seat Belt, Easy Storage and Transport, Steering Wheel for Pretend Play – Push Toy Car Makes a Great Stroller
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Rachel C
> 3 dayBeyond annoyed with both Step2 and Amazon with this order. I have this car at home in blue and we loved it, so we ordered it in red to keep at the grandparent’s place in Florida for walks, as my daughter HATES sitting in strollers. Anytime my son goes for a bike ride or wants to sit in a stroller, we take the blue car we have for my daughter, since it keeps her happy for these outings. When we arrived in Florida for our vacation at my parents place, we began assembling the red car only to find that we were missing 4 key pieces that we needed in order to use the car. Following Amazon’s directions, we contacted Step2 on their customer support line and they told us they’d send the replacement parts. I told them we were only there for a week and asked if they could overnight it considering we already lost the ability to use it for a couple of days. They agreed to overnight it. Well, the next day I received an email confirming shipment from them with tracking and it was NOT overnighted and it was estimated to take 5-7 days. Infuriated, I went back to amazon to initiate a return under the “missing or broken parts” link where they have a choice to either get money back or have the same item shipped to you to replace the defective one. I selected the option to return this one and have a replacement sent, figuring they would either overnight it or at the very least honor 2 day prime shipping (and I’m a prime member by the way). Once I initiated this process, the confirmation stated it would be arriving in about a week. WHAT??? Why did the first order get sent in 2 days but the replacement would take several days? Also, if something had missing or broken parts it should be the priority of Amazon to send a replacement immediately and to arrive right away. Needless to say, we couldn’t use this at all for the entire vacation like we had planned. It was such a bummer. We even tried putting our daughter in the stroller once while we took our son for a bike ride and it lasted literally 5 minutes until she was wiggling out and crying.... which again we knew would happen and again which is why we ordered this for her to enjoy (she sits in it for walks happily for an hour!). Anyway, considering both Step2 and amazon didn’t come through, and mind you this one is an amazon exclusive product, I feel both companies failed me on this issue. Oh and my parents sent me a picture of the parts that arrived right as we were boarding our plane to go back home lol... great!
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Suzanne May
> 3 dayWhen grandpa delivered this little car to our grandsons birthday party, all the kids lined up to ride in it. It was a big hit. Now the little guy wont ride in his stroller anymore and has to ride in the car. Its a little bit of a pain to assemble by one person, but I did OK. Maybe 20 minutes.
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Fh
> 3 dayThe only reason item lost a star is that the seat is uncomfortable. I recommend a cushion or blanket to cover the hard seat. Otherwise, this is a really nice cruiser. Its a lot of fun and rolls easily.
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Maria Rodriguez
> 3 dayGrand son
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GiDuke
Greater than one weekIts good the only problem I had at the beginning was that parts where missing so I had to returned the first one so I can get the second one with the right parts
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Patrice
> 3 dayMy 6 month old grandson goes crazy when he sees his lil car!! Worth every dime
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Amy Vaughn
> 3 dayI bought this for my grandsons first bday, he absolutely loved it. It wasnt hard to put together and its nice to push, smooth ride. Love the cup holder and that the handle folds up for easy storage
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J&S reviews
> 3 dayDrives smooth and my baby loves it! I did have to search up a YouTube video how to assemble! Would recommend!!
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Mizoguchi Taiji
> 3 dayMy baby hated to ride on a stroller . But he really loves riding on this car. Surprisingly, he has started enjoying the stroller as well.
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Theresa Diaz
> 3 dayLove it all easy to use on the grass or side walk my grandchild loves it