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Jessica O.
> 24 hourI had very high hopes for this outlet and even considered ordering more, but after I used the USB ports to change my devices, Im sorry I bought this. The USB ports seem to only output 4.9v. Why is this important? Phones and other devices often detect the low voltage as a weak charger, so they automatically switch to a slow charging mode. Yes, the specs of the outlet say that it can output 2.1a at 5v, but many devices wont be able to take advantage of this and will charge slowly. I tried several phones and a bluetooth speaker, and all only drew ~0.5a to 0.6a, and my Galaxy S20+ wanted around eight hours to charge from a mostly-dead battery. This is the same on both USB ports on both outlets - weak voltage and very slow charging. My other gripe is that these are DEEP outlets - some of the deepest Ive seen - and they are quite wide. While not impossible to install, these probably wont fit in many shallower gangboxes. Even with a good-sized box, these really take up a lot of space. Keep this in mind - it may violate the electrical code in your area due to the volume requirements of the electrical gangboxes. Overall, I wont be ordering these again. If they got the USB issue fixed, Id consider ordering more, but right now, they just dont work for USB charging. And if they were to fix these, itd be nice to also have energy monitoring on the USB ports so you dont have to use a USB meter to see the USB power draw. Lastly, itd be nice if these outlets defaulted to the last-used setting rather than off when the power returns - it might be nice to connect my freezer to one of these to detect power usage, but if the power goes out and then returns, the outlet will stay off. Yes, you can set a routine in SmartLife to always keep the outlet powered on, but if the internet is also down, these will stay off until the internet connection returns - not good for something like a freezer that needs to always stay powered.
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Joe The LDO
> 24 hourI have a HAN Home Area Network, and have for over ten years. Long before Google and Amazon got into the arena. I thought what great idea to have a wifi outlet for some kitchen counter appliances. I noticed all my kitchen outlets were GFCI (little red button), so called the county to asks what the code is. Outlets on a counter top shared with a sink MUST be GFCI. Good luck!
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A. Alexander
> 24 hourThe outlet part of the unit. Shuts off about every 20 mins or so. Dont know why. The unit is very bulky, will not fit in the smaller wall box that a lot of us have. The usb ports are very slow to charge.
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JBP
> 24 hourRequires you to rename your Wi-Fi to xxxx-2.4G. Messed up every Wi-Fi device I own. Perhaps this doesn’t work with att, or mesh networks? After 3 hours of trying to set these up and connect them to Wi-Fi, I gave up. I’m an engineer and a millennial, so best of luck to you if you’re willing to waste an afternoon
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Artie
> 24 hourJust love these and easy to operate!!
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James C. Shaffer
> 24 hourThe fast charging USB ports are a nice bonus. Works great with Alexa and Echo. Easy install and setup. All of my switches and outlets are TOPGREENER and I am very happy.
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Nglan
> 24 hourThese outlets work great and perform as described. I only wish they worked with Apples Home automation app
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Mustang
> 24 hourIf you loose power the bottom outlet needs to be reset by pressing the button to turn the light blue again. Every time power goes out and comes back on they never want to reset so your stuck with only one outlet working. Bad design.
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zorik
> 24 hourBe advised you can only controll the bottom plug and the top plug is always on. Also when you install the application it shows the 2 outlet plug but once you select the icon it only shows one outlet which is the bottom one. Whats the point of having a smart dual plug installed which only one of them is controllable. If that was the case you can get single plug. Same for the USBs , you can either turn both on or both off, you cant control them seperatly.separately. Also the power monitoring only work on the bottom plug!
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Brett Smith
> 24 hourGarbage... lasted 2 years... no warranty but offered me a coupon for another 2 year hunk of junk