TurboTax 2014 Premier Investments and Real Estate Federal/State 2014 PC/MAC CD/DVD/Old Version

Turbotax is terrible and overpriced. They sneak in extra charges at the very end. This year they accidentally charged me an extra $39.99 and didnt notify me until my credit card had already been charged. So I got on the phone with customer support and spent about 45 minutes listening to the representative try to figure out how to work the computer in front of her. In the end I will get my $39.99 refunded, but it will be MAILED as a CHECK to my home address. And it will take 4-8 weeks. When I was told this, I said this is unacceptable and asked to speak with this representatives supervisor and she just put me on hold for another 15 minutes until I gave up. Im going to use a different tax preparation app next year.

The Turbo Tax Premier software arrived in a few days and was exactly what I needed and expected. Thank you, Al Yahanda

Chefs Arsenal/Market Warehouse supplier: I have used Intuit in the pass without a problem, and I always purchased from Amazon as the supplier. However, this supplier sold me this item and it will not completely download. I tried several times. I uninstalled and reinstalled this product multiple times to no avail. I will not purchase from Chefs Arsenal/Market Warehouse again.

Intuit failed miserably. There was a problem with state filing. I will not use it again. They still have not corrected it. Claim someone may have tried to hack into my account. 2 years ago. But there are no answers.has caused delay in my state filing. They are awful to deal with as they mostly ignore attempts to fix it. Have been in touch with their fraud group but no resolution

Not so crazy about it this year. There are some funny issues that left me uncertain about what I was supposed to do. I had one particular problem but their help line resolved it without much delay.

Was not aware that this was last years software (2014). Could be my fault - or maybe it wasnt clear in the product info. In any event, it was totally useless to me.

Personal use.

best price around, have used for years, accountant charged me over $300 for same thing,

GOOD