So I have had this monitor about 8 months now. Its been great but running into a little issue where the monitor randomly shuts off for a second and comes back on. Everything is as advertised, 240hz, picture quality is nice but takes a lot of tweaking. The overall build it nice as well. Will update with how the RMA process goes. **Update So the RMA process wasnt terrible. I filled out their form online which then sent an automated email back. From there it said give them 24-48 hours to respond. Once they did they asked me a lot of the information that was already in the form I filled out, what was wrong with the monitor, and for some pictures. I did all that and they after a day or two sent back the RMA. I wasnt able to get it back right away but they were kind enough to extend the RMA another 30 days. I ended up needing to pay for shipping (they give you an option to buy a 15$ shipping label from them) and I had to package it all up. They were going to hold me responsible for any poor shipping and if it was damaged during shipping they would hold me responsible for that as well. So I got a small TV packing box and shipped it. They said once they received it it would take 5-20 business days to evaluate it. If they had found that the damage was caused by me they would charge me the cost to repair it plus labor. If the damage was under warranty they would take care of it. So about18 business days later I did receive the monitor back. It appears to be in working condition and from what I can tell at the moment the issue has gone away. There was nothing with the monitor stating why it wasnt working or what work they did. That information would have been nice to have as now I am guessing what they did. I am not 100% certain if they just replaced my monitor with a new one or just repaired it. The settings seemed all the same as what I had so I believe they repaired it. Feedback - Wish the RMA process was a little more user friendly. Doesnt make sense to make me fill out a form just to have me rewrite all the information all over again. Would have been nice to have not been charged shipping on an RMA issue. I dont mind even paying it up front but it would have been nice to have been refunded. I understand its only 15$ but it was a warranty problem to begin with and its the principle of the matter. Would be nice to know what actually was done to the monitor. Some kind of communication stating what was done to fix the monitor would be great. Overall I still like the monitor and the RMA process wasnt terrible. Could be improved for sure but they did take care of things. If the monitor has the same issue again I will update this review. I am bumping this review up to 4 star as I still do believe this product is good and the company did take care of things.

At first he not know why quality was not good but then he changed the settings now he is happy

Everything

I received this monitor today. Pulled it out of the box and get it all setup and turned on my computer and got nothing but a white screen. Changed out HDMI cables to see if there was an issue with them, and still nothing but a white screen. Boxed it back up and shipped it back within an hour of getting it.

I was hesitant on buying this product because I of some of the reviews. I have had this monitor for a little over a week and I am very happy that I purchased this monitor. It is amazing for the price and for a 240hz monitor. It looks great and has RGB light in the back.

The first one I ordered had a dead pixel (or two) in the bottom left corner, which was sort of bearable, but Viotek has a dead pixel warranty, and its $300 so wanted to get good value for that money. The second one had 4 or 5 defective pixels on black. I was joking with a friend that this might happen with the replacement, but didnt expect that it actually would. I didnt even bother taking the time to set it up this time; just took the monitor out, plugged it in, and ran the Eizo monitor test. If youre even a little OCD, you might want to reconsider this model, or take the gamble and see if youll get a better result than I did. Im probably going to be getting an ASUS, LG, Gigabyte, or MSI monitor, though the specs (on paper at least) probably will not be as impressive as this one.

I use this for gaming and it’s fantastic! My GPU needs an upgrade but it’s a true 240hz monitor. For $300 it’s pretty worth it. Compared to most out there, this is highly worth the money. The monitor has great picture quality and a bunch of setting you can mess with for the perfect setup. One thing i did notice is that the Display Port cord it comes with, is the best option to get that 240hz. I tried an hdmi and it didn’t seem to to recognize the 240 and capped at 119.9hz.

I love this monitor, The screen is just the right size, and it feels so smooth when playing games, and just doing anything really, It does have a power brick you hook up to it which i thought was kinda weird considering this is a monitor not a Xbox, but overall will recommend 10/10 (Ive had it for 2 weeks if anything goes wrong ill update).

Was pleased with monitor, until I noticed a stuck pixel. Thought that I could just ignore it until I noticed another one. Thought to myself, these are in the far corners of the monitor, Ill be fine. Until I was watching a Twitch stream and saw SEVERAL bright pixels in the bottom-left corner. Decided to return the monitor through the manufacturer. Now Im waiting between 6-20 business days for them to process it, so Ill be lucky if I get the monitor before December.

Got this for my bday and never had a problem with it.Comes with a braided display port,easy to set up.