Wemo Insight WiFi Enabled Smart Plug, with Energy Monitoring, Works with Alexa (Discontinued by Manufacturer - Newer Version Available)

It is a very nice product. It is easy to set up, nice app, BUT when the power goes off it stays off and does not reset. The items I want to monitor power on tend to be appliances like the heater, furnace and refrigerator. In the several months I have had it I on the furnace I have gotten home 3 times, and woke up once, to a very cold house. I deducted a star for every two times the house was cold. It has been in the single numbers and teens most of the winter so the house gets cold fast and takes hours to warm up. Power glitches seem rare but even very short ones, so short they do not reset our clocks, will reset this device. Also very short outages do not send a disconnected email. If it did you would see it and turn it back on.

After a few false starts (firmware updates and resets) I got the switch finally running, When it works, it works well. I have been trying it out around the house with various devices to monitor energy usage. Some times on re-plugging it in it will not see my WiFi network and must be reset from scratch, frustrating. The unit also will NOT work with IFTTT or show up in the WeMo application (iOS) outside my home network. Period. So I cant control it remotely, while my light switches work just fine. I have tried contacting Belkin support several times, to be blunt. Its just a waste of time and an exercise in frustration. They seem to only be available by email (I tried calling only to end up in voice menu/hold/voice mail hell) and respond with useless canned scripts that dont even address the questions Ive asked. If youre a technical person and dont mind diagnosing your own issues, get one or two of these devices and decide if they are for you. If you are not technical, stick with a more traditional time type switch, Belkin support is absolutely useless. *** 01/20/14 Update *** I left my response comment to Belkin here, and did reply to the ticket email again. I have yet to receive any response from them. So much for their being eager to help. I have dropped my review down to one star because of this. Again, if youre the tinkering type and dont mind spending the money, these devices are neat, but if you require any assistance from Belkin for their use Id save my money. They do NOT stand by their products.

I already owned a WeMo Switch, so I was excited to try the new power monitoring feature of the Insight. The WeMo app is somewhat easy to use, but it has limited functionality. Itll get the job done, but I hope Belkin is working on updates from feedback on the WeMoThat community. You can set up some basic turn on/off instructions, but more options are available when using the IFTTT (If This Then That) website. A few specs on the Insight: max power connected = 1800W and it uses 1.5W when off/in standby. You can turn a device plugged into it using the button on top or with the app. The set-up was easy and exactly like the Switch. The package only came with install instructions and the Insight. The WeMo app for Android also has a set-up guide that walks you through the process. I did not have any issues. The hardest part is knowing how to view different WiFi networks on your phone. Id recommend the following for set-up: 1. Plug-in the WeMo (Insight) Switch so it can start the boot-up process (1-2 minutes) 2. Download the WeMo app & open it 3. On the upper right corner are three stacked dots. Touch them and choose Setup Instructions 4. Follow the pretty pictures. 5. Once the (Insight) Switch finishes booting, go to the WiFi networks on your phone & select the WiFi network that the device creates. WARNING ***This will disconnect your phone from your home network until the WiFi info is entered onto the device. Make sure its not doing anything else that needs the internet.*** 6. Choose to connect to the network that says WeMo, Insight, etc. 7. Exit out of the Setup Instructions or open the app. 8. Select your device and enter the information it asks for. It will prompt you for your WiFi password (not the router admin password) because the device connects directly to the router via WiFi. The app will store the WiFi settings unless you go into the settings and specifically choose not to Remember Wi-Fi Settings. I kept the settings after installing my WeMo Switch, and it made installing the Insight a lot quicker. 9. Once it has the Wi-Fi info, the device connects to your router (my phone also automatically connected to the router). 10. Installation is complete unless you want to change the name.

The good: Works exactly as advertised. I have my printer plugged into it and can start the printer with my Amazon echo by saying Alexa turn on printer without getting up from my desk. I had hoped to use it with my coffee maker but it turns out that the coffee machine must have the button pressed after power is applied. Not the Wemos fault. The manual for my Mr. Coffee says this is a safety feature The bad: A couple of setup issues: I had a 63 character complex password on my home network but the Insight could not handle that. I had to shorten it to 39 characters to get it to work. I also use MAC filtering. The label on the Insight had the incorrect MAC address. After temporarily disabling MAC filtering, connecting to my wifi and discovering the correct MAC address I was able to update the MAC address list and everything works fine. I have to say that the folks at Belkin were very responsive and I was able to fix these issues quickly. Might be a bit much for a non-technical person though. On balance I like the Insight now that it is working and am considering a Wemo light switch for my den. Recommended for those with enough technical knowledge to work through any glitches or at least access to someone who can help.

Update! After doing some research on the web and reading through lots of forums, I found a fix that worked for me using an Airport Extreme: 1. Updated settings in AirPort Utility to WPA/WPA2 personal, rather than WPA2 personal. Waited for Airport Express to restart. 2. Verified that iPhone connected to airport network. 3. Opened WEMO app and connected to WEMO network. 4. Selected AirPort network. This time WEMO connected fine, and was able to work. 5. Followed the WEMO instructions, and it works. Still annoyed that WEMO couldnt tell me the fix, but hey Ill take it Absolute Crap! Worked well until we had to change the router, now it will not connect no matter what we do. The app will not recognize it, and I cant return it for a refund. Before you buy this, think.....do you want to waste money on technology that sucks???

I put my christmas lights on the switch and loved knowing they would turn on and off without having to contort my body and squeeze behind the tree hoping I didnt break anything to get to the outlet twice a night. I set up a program on the app to turn them on at dark and off at midnight. Since then, Ive put a lamp on a wemo switch and have it said to away mode- the lamp randomly turns on and off from dark until midnight for random amounts of time. Im not home a lot and this does a great job making it look like someone is at my house. Only reason for 4 stars instead of 5 is they do go offline from time to time.

This review is for the WeMo Insight Switch, Wi-Fi Enabled, Control your Electronics from anywhere + Monitor Energy Usage, Works with Alexa. I cant begin to explain how much I hate these things. They are a complete nightmare to set up, are totally unreliable, and this is coming from an IT engineer who builds and supports servers, networks, and other IT infrastructure. When you first plug the units in, you have to download the WeMo app to a mobile device and then connect your mobile device to the adhoc WiFi network the WeMo initiates. Then youre supposed to run through the setup wizard, part of which is to locate your own wireless network, connect to it, and then download the firmware update for your WeMo device. The problem is every time you try to connect to your WiFi network, it tells you that its unable to connect and you have to start the process all over; unplugging / re-plugging the device, performing a reset on it, etc... It took me hours to set each one up. Once I got them online, I noticed that I kept having communication issues with one of the units, it keeps dropping offline. Every time I open the app, it asks me if I want to remove it from my list of device. Its only 80 feet away from my router, theres no reason for it to have connectivity issues. Whats even worse is this: I bought these because there have been times where I needed to physically reboot my server at home or my security camera since it has stopped responding, so I figure Ill use these WiFi enabled outlet plugs in case of emergency. Normally Id never want to just power off and on a server, but when the need arises and you cant do it.. its extremely frustrating. Well, I was looking at the WeMo for my security camera which popped up a firmware update available window and asked if I wanted to install it. It mentioned power would temporarily be shut off while the firmware update installs, so since I was in the security camera WeMo device I figured why not. Well instead of just installing the firmware update to that one device, it did ALL of them at the same time. This means it did a hard power-off of my server which not only resulted in the loss of data and corruption of several VMs; somehow the thing blew the power supply in my server. I had to replace it to get the server to power back up. If I could return these things I would. Theyre useless, unreliable, and they cant even be configured with a static DNS entry. Awful.

I bought the WeMo Insight Switch on a whim when it was on sale, then a Motion Sensor + Switch bundle later, so these are the products Im writing about (the Amazon page appears to mix reviews for all WeMo products). PROS * Works entirely with WiFi; does not require a special hub like some home-automation systems do * Aesthetically pleasing hardware design * Easy to integreate with other WeMo products (e.g., make Motion Sensor control a Switch) * App can be configured for remote access to control of devices when you are away from your home network * Does not rely on Internet connection CONS * Somewhat high (~1.5W) power usage per WeMo device when idle, presumably to keep WiFi radio powered * No API (except via Android and iOS SDKs) * Sometimes difficult to integreate with other products I ended up returning the Switch+Motion combo, followed closely by the Insight Switch. My biggest reason for returning the Switch+Motion bundle is that I couldnt make the Motion product do much besides control the Switch. This is fine if your house is entirely WeMo, but I was hoping to integrate it with my Philips Hue bulbs and couldnt. (I could, actually, with some third-party help: plug in a Switch for nothing, just to be there, then tell Motion to turn on or off the Switch with motion or after a certain period of inactivity, then use IFTTT with a trigger that fires when the Switch is turned off and an action that turns off Hue. This could be simplified a bit if IFTTT had a trigger for lack of motion like the WeMo app does, but it doesnt, and the whole setup is still a bit convoluted.) For developers or others who may want to tinker, this product lacks an easily accessible API (Hue, by contrast, is exposed via HTTP and controllable via REST commands). They offer SDKs for Android and iOS, so it appears the only option for customization is writing your own app. There is also not a Web interface, so the app (theirs or a third-party one made with the SDK) is really the only way to control these. This wont matter much to most people, but I like to customize some things have depended on this with other products before. As previously stated, all WeMo products use WiFi to communicate, which is an advantage in that you do not need a special hub like you do with, for example, Hue (execpt Belkins recently announced light bulbs need a hub, too); you can just use your existing WiFi network. However, it has a couple disadvantages: first, all devices need to be within range of your WiFi signal to be controllable, which was never a problem for me but may be for other people. Second, WiFi is more power-hungry than other wireless technologies typically used for home automation (e.g., ZigBee or Z-Wave). I suspect well never have battery-powered WeMo devices for this reason. My Switch, Insight Switch, and Motion Detector each ate up about 1.5 W just sitting there idle, which is 3-5 times higher than similar ZigBee and Z-Wave devices Ive tried (and ZigBee and Z-Wave devices that take batteries usually use even less power in that case beacuse they dont extend the network theyre on, which is something they usually do and exposes another one of their advantages: a possibly greater range). My suggestions: * If you only want a couple WeMo devices, WeMo may work well. Id be hesitant to fill a house with them because they use significantly more power than comparable alternatives, but with only a couple its (a) probably not a big difference, and (b) probably cheaper in that all you need is the WeMo device and a WiFi network (and the Android or iOS app), so you wont have to buy or configure a special hub. * If you dont already have a lot of WeMo products but think you might want a lot, Id suggest another solution that may lend itself to less power consumption and better integration with other systems. Personally, Ive returned all my WeMo products and switched over to SmartThings, which offers compatiblity with many ZigBee and Z-Wave controllable switches and sensors. (It does require a hub, but I think the tradeoff is worth it. Unfortunately, SmartThings is also heavily relaint on the Internet at the moment, but they claim to be working on that.) SmartThings can integrate with WeMo, but I swapped my devices (switch and motion sensor, at least) anyway because I wanted the ZigBee advantages Ive mentioned. * If you only want the Insight Switch and you only want it to know the power consumption of your devices, consider a Kill-A-Watt instead (thats how I determined the surprising amount of power WeMo devices consume even when idle). My luck with the products Ive used hasnt been as bad as others, and everything seemed to work well when I tried. My biggest problem was the lack of customization options, but there are other minor issues as well as I mentioned that also fueled my desire to seek alternatives. Still, for the average user who only wants maybe one or a few WeMo devices, I think it may work well.

Be aware that the MAC address printed on the WeMo Insight Switch is one less than the MAC address the device uses to connect to your Wifi network. This caused me a few minutes of head scratching, wondering why the device couldnt join my network. If you have MAC address access list security enabled on your wifi network, to only permit configured/expected MAC addresses to join, and enter the MAC address printed on the back of the device... it will not be able to connect. I temporarily disabled MAC address filtering on my wifi network, and the device was then able to connect without issue. Once it had connected, I checked my wifi routers list of connected devices and discovered that the MAC address used by the unit was the printed MAC address, +1. e.g. Printed MAC Address: 94:10:3E:CF:3A:22 MAC address used by the device when connecting to my wifi network: 94:10:3E:CF:3A:23 So, if you add one to the MAC address and use this value for the access list on your wifi network, it will be able to join an access list secured network. This may be why some reviewers have had issues getting the device to work on their networks. I edited the Access List entry Id added originally for the WeMo Insight Switch, added one to the last octet, saved the updated entry, re-enabled MAC Address Access List Security, and it was able to join my network with no issues at all. The MAC address printed on the unit is only used by the device when its running its own wifi network for initial device/app configuration (you have to configure your iPhone/mobile device to connect to this temporary wifi network during setup, but once the WeMo Insight Switch is configured in the app to connect to your own home wifi network, the MAC address its uses is one higher than this. Confusing, but easily solved if youre aware of it. Once connected, its been working well. Id purchased the device because Im trying to pinpoint the main reason my monthly electricity bills are so much higher than the average for my home. Thought my garage fridge might be to blame. With the Insight Switch Im now able to exclude that (only draws an average of 75 Watts)... so the hunt continues. I think this will be very useful, and also gives me an additional smart switch for home automation once Ive located the energy hogs.

To give you an idea of my technical expertise... I was a young Network Admin during the dark ages of Novell 3.11. For those of you confused this would be around 1994 - 1999 give or take a year or two... If you could configure Novell you could configure the Space Shuttle... and I could. Fast forward 20 years, I have a home-based Internet company - I personally built 10 gaming computers not for gaming but for business... I do things like port forward into my home network to view my security cameras and connect to an internal web-server... In other words, I know what Im doing... Now about this Belkin WeMo INSIGHT SWITCH... When I plugged it in the first thing IT DID was lock down my router without me touching ANY thing! - I was more than offended when all my PCs were instantly kicked off the web... all I could think about was losing my Router configuration, because I havent backed up the Router config file in a long time .. After rebooting everything, I resigned myself to give this setup 30 minutes of my time, because I really didnt feel like returning and reordering something else... 1hour and 30 minutes later of trouble shooting, which included multiple reboots of my router to get my PCs back online (yes you read that correctly) Android was still searching for this device... For the record my router has been rock solid for 3 years under my command... Note: no direct PC config allowed - must be done on your phone - extremely lame - but not before holding my entire network hostage yet again... the thought of throwing this thing as far back to China as possible seems tempting and worth losing the $99 refund value/hassle... Ive always had a professional hatred for all things Belkin - the company slogan should be were the Jacks of all things- and the master of NOTHING... (I think they make bicycle helmets too) but this last experience has made my love personal... In addition they expect you to connect this device that sits 2 feet away through a third party, third world web server a million cable wires miles away. Oh and the WeMo App couldnt blow worse chunks either - what I saw of it - I really didnt get that far into the configuration I do not think this plastic paper weight shipped to me broken - I think it is working exactly the way Belkin designed it to... the only thing wrong with it is the logo on the side that reads B e l k i n P.S. - Ah yes – my window to return this plastic headache ended yesterday… I guess thats part of the Belkin business strategy... If I could throw it, or launch it back to China now I would...