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Melissa King
> 3 dayAcer is #1 brand for everyday laptops in $500 price range. I bought this for my parents to replace their desktop. Always a good buy. Acers are easy to use (and update), dependable, & have sleek yet sturdy (but not too heavy) design for laptops @ 15”+ size .
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Sarina Koelpin DVM
Greater than one weekThis is a great computer at this price point very fast I am impressed with the display sharp crisp clear set up easy a few minor bloatwear that needed to be removed otherwise its perfect running very smoothly quality product Recommend this seller
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Nici Gkopf
> 3 dayI only have it for a day now but Im a heavy Laptop user and it has been a great experience so far. I would note that the touchpad is too far to the left and me being right handed it is a bit difficult
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Carson Wilcox
> 3 dayThere are a couple of bad reviews for this laptop that I just dont understand, a couple say they couldnt get it out of S mode. First I really dont see a need for S mode and there should be an option to purchase it without S mode, but I had no trouble removing S mode at all.
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MNN8TV
> 3 dayI purchased this in May of 2021. It is now July 2022. Depite the low volume issue as others have stated it is fixable adding a speaker. The main reason for the 1 star is that no matter what fix is applied, this laptop constantly loses connectivity. It will usually reconnect on its own in a few seconds. But at times takes longer. It has gotten really annoying. I had an Acer 7R that was a bit slower but there were never connectivity issues.
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JoAnn
> 3 dayI need to have it fixed what is the protection plan for this
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Steve
> 3 dayJust received Acer Aspire 5 laptop that I purchased for my wifes birthday. I plugged it in for a charge and began the setup process (terrible on screen instructions). Called Acer customer support and after 2 false starts: 1st didnt have wifes phone to use as she was out, and during my second call to support, Robert hung up on me; I got through to support person on the third try. Hector, who guided me through the set up process over more than 1 hour was terrific! I am 74 years old and computer literate, but the Acer set up process screens were not intuitive. For example one drop down menu required clicking on a check mark after selecting month, day, and year, and then clicking on NEXT, while another just required clicking on NEXT. Voice assistant, Cortana, offered her robotic advice, but was not available for questions and there was no help button. Anyway, Hector helped walk me through the set up process, and I was very appreciative. If this is any indication of the level of support we can expect from Acer, my wife and I will be very happy with our purchase.
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Grammysam
> 3 dayWish it had a touch screen like my last one did... other than that, am very pleased.
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Sam Henry
Greater than one weekI bought this laptop for my son, who is starting his college adventures.
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Dior
> 3 dayPersonal information