Acer Aspire 5 Slim Laptop 15.6 IPS FHD 2023, AMD Ryzen 5 5500U 6 core (Beat i7-1160G7, up to 4.0GHz), 24GB RAM 1TB PCIe SSD, Backlit KB, WiFi 6, HDMI, Win 11 w/GM Accessories

I need to have it fixed what is the protection plan for this

This laptop came in Windows S mode and wont switch out of it! Keep getting an error from Microsoft Store that there was a problem, but never tells me why. I have updated everything and restarted numerous times.... it still is stuck in that mode. Seriously?

When you buy a computer do you think about inspecting the keyboard? Arent all keyboards universal? Dont you have an expectation of what you will get when you order a full sized keyboard? Well, give that thought up. The keyboard is close and crowded. The number pad is 1/3 the size it should be. I mean tiny!! The decimal key has been replaced by and enter key and the decimal is now in the bottom center of the keypad. Ever seen that? Every number pad operator in the world knows the pinky pushes the decimal. Not on this one!! Also, they removed the home key which I use all the time in Excel. To get HOME you have to turn off the number lock, hit the 7 key then turn the number pad back on to continue entering #s. Yep, that is not a full size standard keyboard at all and they dont care. The response from the seller was look at the picture. I cant return it and I cant live with this for the next 3-4 years. This was my 3rd and my last acer.

I bought this laptop for my son, who is starting his college adventures.

This is a great computer at this price point very fast I am impressed with the display sharp crisp clear set up easy a few minor bloatwear that needed to be removed otherwise its perfect running very smoothly quality product Recommend this seller

The computer itself works fine; turning off Microsoft S was no problem, it looks really nice and sleek, all the apps are in order...

This is great. It worked right out of the box. It of course suggests plugging it in during set up. Someone mentioned it doesnt come charged up. I havent experienced any brand new computer arriving fully charged. It did come in that S mode everyone was talking about in the reviews. I had no problem disabling it. It said I couldnt download a program because it was in the S mode and asked if I wanted to disable it. I clicked yes and it walked me through disabling it. After that I was able to download everything I needed. I do know computers on a higher level than most but I think it was super simple to set up. Many, many years ago I use to dread getting new computers because of all the work it took to set them up. I would say it took me maybe 20m-30m to tops. We are professional photographers but dont want to put the extra money into the high end computers. This is perfect! After downloading my photoshop program (easy to install by the way) I was editing photos faster than on my old laptop. The view of the photos are amazing. I did a lot of research before deciding on this one. I am so happy I did. I think I read a review where they said the screen wasnt clear but I dont get that. It is crystal clear. The colors are great. If you want an affordable one this is the best Ive owned so far. I wouldnt pay attention to the negative reviews... I havent had any negative experiences yet.

This thing is great for playing games, nothing to heavy like call of duty but other games like Fortnite, 7 days to die, and things like that

Personal information

Just received Acer Aspire 5 laptop that I purchased for my wifes birthday. I plugged it in for a charge and began the setup process (terrible on screen instructions). Called Acer customer support and after 2 false starts: 1st didnt have wifes phone to use as she was out, and during my second call to support, Robert hung up on me; I got through to support person on the third try. Hector, who guided me through the set up process over more than 1 hour was terrific! I am 74 years old and computer literate, but the Acer set up process screens were not intuitive. For example one drop down menu required clicking on a check mark after selecting month, day, and year, and then clicking on NEXT, while another just required clicking on NEXT. Voice assistant, Cortana, offered her robotic advice, but was not available for questions and there was no help button. Anyway, Hector helped walk me through the set up process, and I was very appreciative. If this is any indication of the level of support we can expect from Acer, my wife and I will be very happy with our purchase.