Aclas 31/8 Thermal Receipt Printer 80mm w/Auto Cutter Cash Drawer ESC/POS Windows for Bill POS Receipt Printers (10 inches/sec, USB + Ethernet Serial Port)

I took a chance on this as an emergency replacement for a receipt printer that gave out after 7 or 8 years of heavy use. They sent a copy of the driver on a CD but it was not the correct one for this model. I went online and the links to the driver for this model actually downloaded drivers to a different model. I tried to see if it would work since both CD and website had this driver, but after half a day of fighting with it, I had enough and returned it. I bought the newer model of the printer that died and it installed without any issues.

I was surprised how fast it prints. Setup was a little challenging, it’s not plug and play!

The printer itself looked solid. But installation and use of this printer is next to impossible. They provide you with a CD to install the driver. Nowadays not one laptop comes with cd drive. So I had to turn to the internet to find the driver. They mention the site to go to to install the driver and guess what. The button that actually downloads the driver doesnt work. I also tried to go to their site (which is all in Chinese) to find another place where I can find the driver but it was no where to be found. I also tried troubleshooting the printer to see if I can install using the USB setting and that doesnt work either. Please save yourself some time and money and dont invest in this product. Im expressing my genuine frustration about this product. I wish they could just provide a link to install the driver here itself and make the dang button to install the driver work!

Hardest printer to install ever... not compatible with windows and not in English

The product I got was OBVIOUSLY used and missing a cable. This product was not listed as a used printer. In fact I had checked the NEW check box in the search parameters when I was looking. Very disappointed!!!

Easy to set up. Easy to use. And fully satisfied with the product. Highly recommend

Initially I had some difficulty installing this to work with my POS and cash drawer system. There was no information/link about the driver download etc. I did get feedback from the seller but because I am not an IT person I felt overwhelmed trying to follow their instructions. I got a local IT guy to come in and he was able to get it to work!! It works superbly. Soon after there was a power outage and when it came back on, everything but the printer worked. It wouldn’t print. The IT guy had to reprogram everything again to get it to work. It’s like the settings were reset. Since then I have been reluctant to power off my POS when my shop closes. I simply put it to “sleep” mode for fear the settings will reset. But I will have to restart my PC at some point to get all my updates. Will update this review if there’s anything more to share.

Excelent product , fast and easy to install

FIRST PRINTER WAS PLACING SPACE BETWEEN LINE. SECOND ONE THE SAME THING I DID TRY SEVERAL DIFFERENT WAYS TO GET TO PRINT PROPERLY TO NO AVAIL. the clue that were the printers and not software used was the self test printing, for both printers the problem was persistent. i wrote to the company, no answer, I included the photos to show what the problem is. IT can not be that i got two defective printers i have no idea what could be, defective print head? dried out parts, one can tell these printers are old school printers, they just got driver patch to continue to work with new OS and POS system sending back of course thank God for Amazons easy return service, otherwise would be a nightmare to get the money back. waste of time cannot place a $$$ value to it

Good for work, hard to install