Cruise 3.0 Hardside Expandable Luggage with Spinner Wheels, Platinum, Checked-Large 28 Inch

Purchased a 3 piece set of this luggage and on the first use, I discovered the TSA lock does not remain locked on the 24” case. When I contacted Delsey about this OBVIOUS defective product, they told me that 1.) I had to pay to ship it to one of their authorized repair shops, which I found would run between $30-$50. Then, I have to pay the repair shop an additional $15 “processing fee” to have them look at it to determine if they will covered it under the warranty. What kind of crap is that?!?!? Your product, is found defective on the first use and the customer has to shell out 25% of the purchase price for the luggage just to see if you’ll cover it under warranty?!?!?

Beautiful luggage and maneuverability is great. But if you plan to lock it, eh. I feel that repeated locking will wear the zipper down and eventually rip - as the image shows. And it wasnt even stuffed full!

This is a cheaply made suitcase, not like my previous Delsey. Don’t buy it!!! Wheel broke off before I even got to my first hotel!!! Only used it on floor and paved surface. Piece of crap!

- looks modern style and well made

Color looks boring.. looks dull not vibrant like picture

I love DELSEY brand as they have very high quality and chic luggages. I have different set from this brand and absolutely love them so I was excited to see this new collection. I ordered this carry on bag and it came in a very nice packaging without any damages. The bag is very chic and super sturdy so you don’t need to worry about any problems or damages during the travel as they would last years easily. The quality is very high and the price is worth it.

I really like this luggage. It definitely feels and looks fancier than my cheaper luggage. The wheels roll really nicely, the zippers operate well, everything seems well thought out.

Ive got two distinct perspectives about this luggage:

SUITCASE, IN THE MEDIUM SIDE, DOES NOT:

I bough the discount option where say in the description “ solidly scratch and reboxed” . Well STA lock is missing and the very soft shell is bended everywhere. As one of the review said: you can buy for less money a much better quality without the brand name . Shame of Delsey even making such a cheap luggage. Not worth it $144.