













DELSEY Paris Cruise 3.0 Hardside Expandable Luggage with Spinner Wheels, Glossy Ivory, 2-Piece Set (21/28)
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Diana Williams
> 3 dayLove the look, so light weight. Quality is awesome. Great design and so easy to maneuver.
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JeffC
Greater than one weekPurchased a 3 piece set of this luggage and on the first use, I discovered the TSA lock does not remain locked on the 24” case. When I contacted Delsey about this OBVIOUS defective product, they told me that 1.) I had to pay to ship it to one of their authorized repair shops, which I found would run between $30-$50. Then, I have to pay the repair shop an additional $15 “processing fee” to have them look at it to determine if they will covered it under the warranty. What kind of crap is that?!?!? Your product, is found defective on the first use and the customer has to shell out 25% of the purchase price for the luggage just to see if you’ll cover it under warranty?!?!? On top of those ridiculous charges for “warranty coverage,” I’ve made multiple attempts to contact Delsey “Customer Service” for follow up and THEY DO NOT ANSWER EMAILS. The website will tell you that they’ll respond within 3 business days, but I can assure you that is not the case. I have tried again and again only to be met with complete silence from them. Save yourself a lot of frustration, spend a few $ more and go with a more established company that will actually work and back the quality of their product and provide good customer service to remedy what is obviously a defective product.
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Honestly Though
> 3 dayI really like this luggage. It definitely feels and looks fancier than my cheaper luggage. The wheels roll really nicely, the zippers operate well, everything seems well thought out. To use the USB ports, you want to bring your own battery bank. My battery bank is 6 inch by 3 and 3/8ths inch by 1 inch, and it *barely* fits inside the sleeve provided. Youre not going to want to go any larger than that, though you could possibly get away with longer length. This has become my go to luggage for this size. Im not sure what some others her are complaining about, I like it!
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nep
> 3 dayThis is a cheaply made suitcase, not like my previous Delsey. Don’t buy it!!! Wheel broke off before I even got to my first hotel!!! Only used it on floor and paved surface. Piece of crap!
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Rob
> 3 dayBuild Quality: This carry on is well built and has excellent stitch work. The extendable handle is relatively solid (not much wobble) and extends/retracts easily. The two non-extendable handles are REALLY nice . They extend out for carrying and have very comfortable ergonomic flexible rubberlike feel and retract back to a snug snag-free profile. The stitch work is excellent and durable. Interior screws and edges are covered with foam tape to prevent wear/damage. The wheels are well attached and very sturdy/strong. Fabric interior / Cleaning The interior fabric is a good durable, easily cleaned with a wipe down but can also be removed for washing via the red zippers in pictures). USB Access: An external USB port can be hooked up via an extension cord that extends in the bag. (You may have to unzip the liner to thread the cord through the grommeted hole) I use this to store my USB charger (see 3rd to last picture) Compressions zipper: The compression zipper works well and allows an extra inch or so of width to be used or compressed. The zipper is heavy duty and easy to operate. 4 Wheels: The wheels work Great at moving in any direction. I love the way the 4 wheel -- it gives a weightless feel to the luggage while moving through an airport. Durable outer shell / NO SCRATCH--from light abrasions I do not check this baggage but I do use in overhead bins. The outer shell is a nice textured matte finish and doesnt show any abrasions from being stored in the overhead compartment. The carryon still looks brand new after two uses. Unisex: I really like the fact that well fact that this color works for both myself and my wife. Most of our luggage is too masculine or too feminine for the other to use but we are both happy to use this luggage on solo trips. Built in locks: The built in lock is works very well and even has a place to store the zippers. This is the first piece of recent luggage that I have with this feature. I really appreciate having it available and built in as I tend to constantly loose track of my old luggage locks or keys. Nice Branding: This bag has a nice mature branding with a discrete matte black log. I think it looks great and adds a nice design touch and enhances the look without being obnoxious. Final thoughts: This is an excellent luggage bag that checks all the boxes for both myself and my wife. I highly recommend it. It is so easy to wheel around and has excellent features and durability.
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B.Anderson
> 3 dayEasily dented , marks don’t go away.
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Laurie Ploszaj
> 3 dayThis is not the Delsey that was made in the past. It is flimsy and just poor quality. I sent it back.
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Jeana Stanley
> 3 dayFirst time that I used my Delsey.Paris suitcase it cracked. I did not fly, but did a drive to the port cruise. Not worth the money.
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Stevie
> 3 dayI love the look, it’s sturdy and it’s practical.
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Julia K
> 3 dayThe quality of this suitcase is great. It is lightweight and very sturdy, the sturdiest out of all I own. I also like the scratch-proof surface. The suitcase has a USB outlet, which only works if you bring your own power bank (not included). It rolls around well and is pretty durable- my kids made sure to test it out with their wild games. Overall, so far so good.