DELSEY Paris Cruise 3.0 Hardside Expandable Luggage with Spinner Wheels, Glossy Ivory, 2-Piece Set (21/28)
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Patricia
> 3 daycould not use for trip. was let down
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Nina Phillips
> 3 dayLoved it until the handle broke after two trips with proper use. Ugh!
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nep
> 3 dayThis is a cheaply made suitcase, not like my previous Delsey. Don’t buy it!!! Wheel broke off before I even got to my first hotel!!! Only used it on floor and paved surface. Piece of crap!
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B.Anderson
> 3 dayEasily dented , marks don’t go away.
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Diana Williams
> 3 dayLove the look, so light weight. Quality is awesome. Great design and so easy to maneuver.
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JeffC
Greater than one weekPurchased a 3 piece set of this luggage and on the first use, I discovered the TSA lock does not remain locked on the 24” case. When I contacted Delsey about this OBVIOUS defective product, they told me that 1.) I had to pay to ship it to one of their authorized repair shops, which I found would run between $30-$50. Then, I have to pay the repair shop an additional $15 “processing fee” to have them look at it to determine if they will covered it under the warranty. What kind of crap is that?!?!? Your product, is found defective on the first use and the customer has to shell out 25% of the purchase price for the luggage just to see if you’ll cover it under warranty?!?!? On top of those ridiculous charges for “warranty coverage,” I’ve made multiple attempts to contact Delsey “Customer Service” for follow up and THEY DO NOT ANSWER EMAILS. The website will tell you that they’ll respond within 3 business days, but I can assure you that is not the case. I have tried again and again only to be met with complete silence from them. Save yourself a lot of frustration, spend a few $ more and go with a more established company that will actually work and back the quality of their product and provide good customer service to remedy what is obviously a defective product.
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serhat kati
> 3 dayExcellent for traveling. I purchased for my daughter. Stylish
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Julia K
> 3 dayThe quality of this suitcase is great. It is lightweight and very sturdy, the sturdiest out of all I own. I also like the scratch-proof surface. The suitcase has a USB outlet, which only works if you bring your own power bank (not included). It rolls around well and is pretty durable- my kids made sure to test it out with their wild games. Overall, so far so good.
