I would give this carryon suitcase 5 stars but for the fact that the packing cubes that were supposed to be included were missing. Very disappointing - will make me rethink adding more of the Level8 pieces to this set.

I bought this bag for a weekend trip to California. This bag was Gate Checked one time underneat the plane and the zipper handle into the locking mechanism broke. I was really excited to have this Level 8 but i feel a less expensive item would hold up better. Buyer Beware... :(

They advertise the product with organizers then they forget to include them. When reminded of that oversight they say that they sent them but they never arrive. I recommend using a trustworthy well known brand instead of these folks.

For as expensive as this was it should last longer than 6 months and not crack just from coming down baggage claim rack. Disappointing. Also can’t find anywhere on Amazon to get a link or number for the company to talk about a replacement or return.

Just got this , was delivered as advertised, looks really nice and solid but yet to try it out so.

Do not purchase this suitcase. I think Level 8 might even sell an inferior version of their product on Amazon. It broke on the very first trip before I even checked my bags. It broke while loading the bag into the car on the way to the airport. The handle snapped.

Nice looking luggage but after 1 leg of travel the wheels are getting stock the zipper flew off and the handle is super hard to pull up or down. My wife had a competition luggage and hers has gotten beat up none stop and it works perfect. Upset this luggage is expensive and don’t understand what’s going on as of why it’s so garbage.

The handle broke after one flight. I contacted level 8 since they claimed that the luggage has life time warranty with all the necessary proof.Their answer was sorry we cant do anything only the amazon team. After a week and 9 email to them I had no help from them. I had to call amazon and ship it back to get my refund. It is not true what the company claims. They do not have a warranty

This is an excellent luggage set, the hard shell is resistant, wheels are perfect, the only advice I would give is to get a travel cover for checked luggage to avoid scratching it, that’s what I did for all my travels and it remains in perfect condition.

ELEGANT , STURDY AND COMPACT