Family Tree Explorer 9 PREMIUM - Genealogy software - compatible with Windows 10, 8.1, 7 - compatible with the international GEDCOM format

This is the most ridiculously convoluted family tree software I have ever attempted to use. Sadly it was a Christmas gift and I cant seem to get it returned. I have years of experience doing genealogy and using a couple types of software. I gave it an honest try, spending about 12 hours entering one short family tree and trying to print and it is simply a great big disappointment. I was hoping I could figure out how to make the best of it but in the end I WOULD NOT BUY THIS OR RECOMMEND IT. My gift giver meant well but wasted their money. It really makes me feel bad but this is just unusable.

The software installs in German and you cant get to the other choices. The second one I received started out OK, but soon the menus were in Gerrman.

Program would not load due to missing DLL. Item is being retirned

The program loaded perfectly. Upon trying to upload my ged file from ancestry, the program froze. The only way out of it was using task manager. This happened 6-8 times. I contacted tech support and was told to contact the manufacturer - so not any help at all. Once Ive had enough of trying to get this to work, i attempted to uninstall the program. it will NOT uninstall. Im stuck with it now until i find a computer wiz to help me get rid of it. Buyer beware.

This is the most exasperating piece of software Ive ever tried to use, beginning with the installation and through the actual use of the product! The finished product is definitely not to my satisfaction as it in no way mirrors what I had with the old Generations file .uds file extension. This is a gedcom environment and I assumed it would make things easier. But even with all my computer training and certificates I found that it requires a mighty sophisticated use of visual basic and other things in order to even get your old files into the gedcom environment, probably becauses seller dont want you to be able to export to their product. At least thats what my experience has taught me. If Im wrong, someone please set my straight.

Will not import like it says it will. It will start then stops and says there is a file with that name and freezes.

I really liked the product but for some reason it would not work on my computer. I would add a bunch of information and it would disappear. I tried putting it on my laptop and it did the same thing there. I contacted the seller and they returned my money. I wish it would have worked.

Very confusing, difficult to use its filing system . Not impressed at all

Appears to be a good product, havent used it ever most as of least

I was hoping that this product would interface with Ancestry. It does not. It also doesnt access most records like Ancestry, so I basically have to type everything in. It has good trees if you are just looking to build a tree and input information.