Family Tree Explorer 9 PREMIUM - Genealogy software - compatible with Windows 10, 8.1, 7 - compatible with the international GEDCOM format

Product had no help file and no user guide an so my wife has ditched using it in favour of a 20 year old programme that does the same thing but better in her opinion. Wife has been doing this type of research for over 30 years and considers this a waste of money

There were no instructions on how to do anything. If it had come in a box there might have been. Very difficult to use.

This was to help me in my Genealogy Research. Unfortunately whereas its been used before a lot of the research tools found within do not work because they have already been used by someone else and can only be used the one time. FS

PC HDU had to be replaced, tried to reload software and it will not register as software already utilised, no email address or website URL to get help so cannot use software. A 100% waste of money

The software installs in German and you cant get to the other choices. The second one I received started out OK, but soon the menus were in Gerrman.

I really liked the product but for some reason it would not work on my computer. I would add a bunch of information and it would disappear. I tried putting it on my laptop and it did the same thing there. I contacted the seller and they returned my money. I wish it would have worked.

Unable to successfully upload ged family file from ancestry.com.

I was really hoping that this would be the software program to help me organize my family genealogy. I liked all of the product features described and the price point. I am not necessarily interested in linking to Ancestry.com All I want to do is construct family trees for multiple family lines.

This software does not work and it shut me out of my email and internet access. Now I have to get my computer serviced and it may lose my personal pertinent information. This is a very difficult adjustment for me. Please do not buy from this company. I have never had problems with any downloads from AMAZON before now.

I was hoping that this product would interface with Ancestry. It does not. It also doesnt access most records like Ancestry, so I basically have to type everything in. It has good trees if you are just looking to build a tree and input information.