GE Lighting CYNC Outdoor Smart Plug, Bluetooth and Wi-Fi Outlet Socket, Weather Resistant Plug, Voice Control Outlet, Works with Alexa and Google Home

It arrived on time and was easy to set up.

We changed our internet service and our original outdoor smart plug wasnt compatible. This one is. Extremely easy to install and works flawlessly.

This is a great addition to my outdoor bistro lights. Easy to use through the app or a button on the unit to turn on/off. Only complaint, I set up an auto on program and can’t figure out how to change it! Also, there’s no option to turn off at a certain time.

Easy to install, runs thru app on phone, perfect for turning on my backyard lights

This device works fine if you are okay with controlling the outlet manually with your phone or voice with Alexa however the scheduling feature does not work!!! First, you are only able to select an ON time for your outlet and not an off time. It still must be manually turned off…so what’s the point? When I realized this I deleted the “schedule” that I set up and even after deleting it the lights are still turning on automatically at 5pm….very frustrating! Lastly I will open the app to turn on an outlet and The toggle for the outlet will show its ON even though it’s not. I’ll have to close the app and open it new in order for it to accurately show the toggle in the correct off position.

I used these for my outdoor lights and I’m happy with them. They are super easy to install and the material seemed very durable. The beat part about this is that you could control each plug individually which not many wifi plugs offers.

I tried both the seamless home install and the linked device setup and neither worked. For the seamless setup, Google home can see it but the install fails every time. If you go to the Google home troubleshooting page for it, it says if this happens with a GE Csync device, to install in their app first and try. Its a great sign that Google has to add this to their docs but ok. I was able to get this setup in the Cync app successfully. Then you click the link in the app to integrate this with the Google home service. It requires your username and password to Cync to allow access. After entering it, it just hangs and does nothing. I tried multiple factory resets, moved it indoors next to my router and a Google home hub to see if it helped. Nothing did. For context I have roughly 50 smart devices at my home. I have Orbi 2.4 and 5ghz wifi with 3 satellites and 2gbps fiber internet. I am a software architect that builds services like this every day so this is not my first rodeo with setting these types of things up. This device is either defective or has an install process so fragile that it is going to be a nightmare when Google pushes out an update. I expected more which is why I went with a GE product instead of something else. After spending 2 hours trying to get this integrated with Google home, I finally gave up and returned it.

My routines will absolutely not work, not through the Cynq app and not through Alexa. I first used Alexa routines and it worked for a day and quit. Then I made a Cynq routine and it is also not working. I just want my Christmas lights to turn on and off automatically and for some reason it refuses to stick to the routine. Works fine when I am manually turning them on and off through either app or by voice. The sole purpose of this purchase was to have them be automatic so this is a huge bummer.

This was a sturdy and solid product. Used it for exterior Christmas lights. It rained a great deal while in use. Stayed plugged in 30 days straight. Easily integrated with my smart home assistant.

I was excited to receive a GE branded smart plug. I was disappointed to discover the GE lights brand was sold to a Savant Technologies, privately owned and controlled by Kohlberg Kravis Roberts who manage private investment equities and their only interest in this venture is Money Money Money. I am returning all the Cync GE products I purchased. I dont trust Savant Technologies to support this platform beyond a few years.