iolo - System Mechanic, Fix & Speed Up Your PC Automatically With Award Winning Software Solution
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Mark H
> 3 dayIve been a System Mechanic user for years. The last update works flawlessly on one computer and will not start on my other computer. Six weeks after making Iolo aware of this problem they finally offered to try a remote terminal session to trouble shoot the problem. Ive had dozens of software and hardware companies do remote terminal sessions to trouble shoot problems. This was the first time the person on the other end accessed my computer and made changes without explaining their actions before they do anything. Once the session began the person made no effort to communicate with me. I asked for a manager but Alex was in a meeting and never called me back as I requested. I can only assume Iolo thinks their customers are not intelligent enough to include in their trouble shooting effort. For me, this customer support experience was rude and insulting. Iolo automates simple tasks Windows performs on your hard drive. Iolo invented the interface not the tasks their program performs. I would NOT recommend anyone buy this product. Other companies do not treat their customers like idiots.
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Jason Webb
> 3 dayFirst, it will not defrag a SSD which is surprising now days. Second, I had a print spooler registry issue I was hoping System Mechanic would fix and it didnt help at all. Third, customer service is no help. I didnt ask for a return but asked them to transfer my one year subscription to one of their long time customers and they wouldnt do it. The software is no good to me.
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Lee
Greater than one weekOn more than one occasion this software, over time, removed critical files that caused me to wipe the laptop and start over to regain critical operating files. Every single version of this software (since v10-12) removes critical files - such as system restore points (even those manually created) to restore your system in the event of a failure. If you also use Norton (ID safe or other Symantec products), this software uninstalls the temp files, updates, and backed up files. This software occasionally changes the properties of files - such as the print spooler -- by uninstalling or relegating it to a status where it doesnt start. You will have to manually go in and change that status back to proper start group. It also removes critical extension files of your downloaded software by deeming them irrelevant or space-wasting files. The software does help bring your system connectivity back to optimal speed with efficiency. Its just too aggressive and error-prone when it comes to assessing the actual files it ought to support rather than remove/alter. Needs better algorithms.
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Liam
19-11-2024Pretty easy and simple software to use, I keep my computer pretty clean but it still took a couple GBs off.
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Ron
> 3 dayI’ve been using it for years. It takes care of my computer.
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Alysson Monahan
> 3 dayI ORDERED THIS PRODUCT WITH THE UNDERSTANDING IT WAS A CD NOT A CARD WITH THE ACTIVATION CODE. I RETURNED THE PRODUCT PER INSTRUCTIONS FROM IOLO. WHAT A SURPRISE WHEN MY REFUND TOTALED $3 95. NOT THE FULL AMOUNT OF $42 95. IT CAME TO A 100% STOCKING FEE . A GREAT LADY AT AMAZON CUSTOMER SERVICE WAS ABLE TO REFUND THE FULL AMOUNT. I CURRENTLY HAVE THE PROGRAM INSTALLED ON ALL MY COMPUTERS . I LOOK FORWARD TO DELETING THE PROGRAM AS SOON AS POSSIBLE AND FIND ANOTHER COMPANY. NO MORE IOLO FOR ME.
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Darrel G Frederick
> 3 dayIts confusing to use and requires a yearly charge. If anything it has slowed down my computer, rebooting Windows is still the best option for me, I dont recommend.
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yaztheman
Greater than one weekI bought mine directly from iola (surprisingly less expensive than Amazon) for an intermittent Blue Screen of Death problem, and it actually made the problem worse -- got the BSoD every time I used the sleep option on the PC.
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JEAN PINSONNEAULT
> 3 dayDans mon cas sa fonctionne très bien sur tous mes ordis et laptop. Un peu difficile pour linstallation par contre un peu de patience et de compréhension...
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Frank Reibold
> 3 dayiolo System Mechanic does everything you expect a tuning utility to do, like cleaning the registry, defragmenting the hard disk, and deleting unnecessary files.