Itari Thermal Label Printer, 4x6 Shipping Label Printer for Shipping Packages & Small Business, Desktop Label Printer

For the price that they want for this thing it should run like a well oiled machine. Instead its the most problematic piece of crap that Ive ever dealt with. It doesnt detect its OWN labels let alone outside labels. When it finishes printing it doesnt end it with the perforation where you can easily tear the lable off, no, it leaves it in inside the printer which makes you pull it, which then makes the printer think that it is jammed and it errors out. You can temp clear the error by turning it off and on. But as soon as you print again it will error again as you try to get the label out. Going through their process of calibration helps nothing...since it cant seem to detect any label beginning or end. I went through their whole roll of labels trying to make the stupid thing work right. I finally got it to work though I dont know how, it just decided to behave all of a sudden after I pulled it OUT of the garbage can to give it one more try to be really really sure. Oh and on the roll holder I changed the smooth part of the side pieces from facing outward to facing inward...though I dont know why that would help, it was fitting fine the other way and the roll was rolling...shrugs.

Keeping in mind that different products will have their own unique software and process, I will say while the installation is relatively straightforward, we ran into a few bumps in the road when used on a mac (those problems did not exist with a PC). The material quality and “compactness” of this is great because everything is together, and it can hold a decently sized roll inside. The overall size is a bit bulkier than I expected, but it’s still smaller than one I have that requires a separate stand to hold the labels. The printed manual has quite a bit of information to help you get started, but doesn’t address a lot of common troubleshooting issues. Also, I don’t know if this is specific to my model, but the manual indicated holding the feed button for a few blinks would detect the gaps - this is not accurate, it will just keep spitting paper out and requires in-app fine-tuning. Also, when you insert your first sticker, it will completely spit out and has to be removed (whereas another I have detects the label and then retracts it for use. As for printing quality, this is where things get rocky. On a Mac, when you use the app to create a custom label you can determine the print quality, however when integrating directly from online stores I found there to be wide gaps of white space and grainy text. The only way I was able to adjust this was by saving it as a PDF, then importing it to the app and adjusting the print settings there. The manual shows how to adjust the quality on a Mac, however even though I have the proper update, the print display did not offer the features pictured. You’ll want to make sure the printing space is “fit to area” and the proper label size is selected or it will print off center. With a PC, it was much easier, but I will say the included paper came in a very limited quantity and wasn’t nearly as good as a third party brand that seemed more compatible with the thermal component of this one.