JJC Smart Plug 18D, WiFi Outlet Compatible with Alexa and Google Home Assistant, Mini Smart Home Plugs with Timer Fuction & Group Controller, 10 Amp,2.4G WiFi Only,1-Pack, White

Cheap. Cheap cheap cheap. The price is luring, but stay away. Only 2 of the 4 sockets ever connected to Wi-Fi, and even with those it was a weak connection, was slow to respond off of an Alexa, and didn’t work remotely. The cherry on top was that the two working smart socket’s stopped connecting to Wi-Fi after I moved the outlet they were in. All of the sockets flash like they’re functioning, but no combination of plugging/unplugging/Turning the Wi-Fi on and off worked to reset the device or to connect the Wi-Fi. There’s also no website for the parent company readily available, even through this listing, and I’m almost positive that they use a 3rd party app to connect. You’re better off spending the money to get a nicer one, or at least one made by a well know company.

Hard to connect

I was able to pare to my phone but support is not responding when I try to connect to alexa. Eventualy I was able to get Alexa connected. No help from support. The complaint I have with their support is they are not specific with their instructions. And they are very slow to respond. They dont know how to effectively use slow response. Taking a long time to respond is one issue. OK. but when you do dont ask a single question in respond that takes another week to respond. They did update the software to be able to use alexa to turn the USB on and off with alexa. Over a month after the first response they ask me Can you help me to change 1 star review to 5 stars as a kind of encouragement to us? I upgraded their review from 1 to 2 star.

Product unusable. Previously returned by another customer. Return label glued over QR code to get app. Flat out dishonest to sell as new!

I was hoping to enjoy these smart wifi outlets. But to receiving them and reading the instructions, they didnt and dont connect to my wifi because I have a 5G connection. They only work with 2.5.

The app from the company can’t find their own device. No other apps can find the device. The instructions are written so badly it’s obvious someone used a Google translator to create the instructions from the original Chinese.

I love these plugs. I can control the entire house from one device

This plug is utter trash. The set up is extremely confusing, all of the instructions are in broken English, and it won’t pair. Do not buy this.

I always read reviews before I buy but I did not on this one and this product is not worth buying. I have tried and tried to connect it and it will not do it. I got it on sale but will be returning it because they need to know to either improve the product or the directions.

El producto es tal cual como lo indican en la red