Kasa Smart HS100 WiFi Smart Plug, Classic 1-Pack, White

The Body: Its 2019 and this plug cannot be used in a wall outlet with other plugs. The bottom of the device is rounded to give a sleek, aesthetic look but prevents any use of the outlet below it. I dont understand why its 2019 and we still have cable/cord manufacturers who cannot design a product or adapter that doesnt hinder the user of adjacent plugs. This device can only be used in one orientation, meaning on a standard US plug, with two outlets, you have to use the top one and because of the extended bottom, you cannot use the second outlet. Wifi: So far, the connection seems alright but the setup in the app required the first plug to update firmware. After waiting, it failed to update. When I found the place to try it again, the device no longer needed a firmware update. I have no idea if the update passed but didnt send the right code for the app to confirm it installed, or what. I guess well never know. Kasa App: During the setup process, youre asked to create an account. It also asks for your location so it can sync the time. You can skip it at that point but you are REQUIRED to enable location services in the app to add a device, with no option to skip. I also dont trust the reason provided for needing the permission as you could allow manual timezone additions. I might return the product just for this fact as theres no reason an app on my device needs location services turned on for a smart plug that wont be moving. If you truly needed the location for time settings then you would let us manually enter the timezone. Conclusion: I have no idea why this has the star count it does. I was frustrated by the design, frustrated by the app, and frustrated by the permissions. I wish electrical cable manufacturers would care about their customers enough to design their products in a way that doesnt prevent the use of adjacent outlets. Either you dont want to or you simply dont care. Based on the design of this product, I can see no reason the bottom of the device had to be the way it is but I guess Ill break out the Dremel and shave off the bottom of the outlet (if I can) so I am not out two different outlets.

The short version.....these work great and these should be your choice in Smart Plugs. Longer Version: When I started out with the home automation stuff, after purchasing an Echo, my first purchases were the Wemo plugs......that was a mistake. I have written a review on those and they have only gotten worse since I wrote it, due to Wemo updates which have only served to make both the plugs and App less usable. As far as the TP-Link plugs (and I have also purchased and installed TP-Link Switches), these work great and, while the App could be a little more user friendly, thus only 4 Stars, they so far out-distance the Wemo stuff that the decision on which to buy is, in my opinion, a no-brainer. The set-up process is, I guess, standard for these types of devices, but it worked flawlessly with each of the 4 plugs and 5 switches I have purchased. They are reliable and I have had absolutely no issues with them as far as function and reliability. As I said, the App is a bit clunky and could be more usable, but it is not THAT bad and, again, completely blows away Wemos in functionality. They also all work flawlessly with my Amazon Echo with minimal delay. As a matter of fact, I have made the decision to replace the 3 original Wemo plugs I bought with TP-Link plugs because the Wemos have become unusable in 80% of their function and completely unusable for a lot of uses for which I purchased them. I apologize if this seems more like a comparison report, but I figure that if you are reading the reviews, you are trying to decide which Smart Plug brand to purchase. TP-Links would be my very clear recommendation.

This is my second Wi-Fi plug (the other one is an Insignia) and found that this one was even easier and faster to set up. I got my husband a coffee/espresso/cappuccino machine for Christmas and decided to hook up that bad boy to this plug. The machine needs a couple minutes to switch on and heat up and now we can do it from the comfort of our own bed. Plus, we sometimes forget to turn it off and could turn it off via the app from the car. It took less than 10 minutes to set up with both Google Home and Alexa. We live in a small enough home, so one assistant would be able hear us from a nearby room but fix this problem by using both. Now, we can simply say Hey Google, turn on the coffee machine or Alexa, turn on the coffee machine depending on where we are in the house. One thing I wasnt too fond of is that its quite bulky, so make sure to plug in the top outlet so that you dont lose one. Since ours isnt covered by furniture and plugged in above our kitchen counter, its pretty much guaranteed to be seen by everyone due to its size. What I like: Set up was a breeze with both Google Home and Alexa. What I dont like: Its big and bulky.

At first, I had a lot of trouble getting it to work. Please note: these things do NOT work with custom firmware routers (DD-WRT, OpenWRT, etc.) I had DD-WRT on my router, and I just couldnt get it to work no matter what. It couldnt connect to the router, and I have no clue why. So I flashed my router back to stock firmware, et voila. It worked just as expected. You download the Kasa app, plug in the plug, and go through the on-screen instructions to set it up! Its very simple. It then gives you the ability to turn on and off things you plug into it remotely (I used mine for a space heater). You can also setup a schedule for it to turn on. For me, I have my heater turn on at 630am so its not cold when its time to get out of bed. This is also good for automated lights and other things. PACKAGING: the packaging it comes in is very good, and very nice looking. The instructions are semi-ambiguous, but they can be. The app walks you step by step through setup. This plug is not compatible with 5GHz WiFi networks...so you need to have a 2.4GHz WiFi network in order to use this. Honestly this part is my own mistake, but I only bought the Smart Plug, and not the model with energy monitoring...DO NOT make this mistake. Its literally 4 cents more to get the one with energy monitoring, and it would be well worth it just for some cool extra information about your plug and monitoring it. Currently, you can only see how long its been on...not that useful for much. Anyways, amazing product, very nice and convenient, and glad I purchased. Giving it 4 stars because the headache I had with DD-WRT and because a model without a feature is the same price* as the model with a feature...very unfortunate as I dont want to wait to send this back and forth.

UPDATE: Because I liked the Smart Plug so much, I decided to buy the smaller TP-Link Smart Plug Mini and love it even more. The mini works just like the standard sized Smart Plug and uses the same app, but the smaller size allows you to access both of your outlet plugs without it blocking anything. You can plug in two Smart Plug Minis into the same outlet! Although its a little more pricey, its well worth the cost. The TP-Link Smart Plug: so good that I ordered a second unit a day later. After receiving an Echo Dot for Christmas, the family and I have been enjoying the many perks Alexa has - voice commanded music, daily weather and news updates, sport score updates, timers that could be set that didnt require me to wash my food prep messy hands...the list goes on. I was fortunate enough to get one Alexa enabled light bulb as a gift as well, but really didnt want to buy more bulbs since I knew once the bulb burned out that it was done. Enter the TP-Link Plug. This unit makes any three pronged outlet one that is Alexa enabled. Anything that can be plugged in can be used with this outlet, but must be able to stay in the on position. For those with newer televisions that will receive power, but not actually turn on when initially plugged in, this wont work for you. This also applies to coffee makers, toaster ovens, and so forth that require you to actually turn it on and cannot stay in a perpetual on position. I used my TP-Link as a switch for a lamp thats in a difficult to access corner of my house. Once the lamp was switched in the on position, it would go on and off depending on whether I commanded Alexa to turn the outlet on or off. In addition to being Alexa enabled, this switch can also be remotely controlled by your cell phone/tablet using the Kasa app. This is really useful when working late - I can turn on my lights on the drive home from work so my house wont be dark when I walk inside. This app also enables me to set my lights on using away timers while Im on vacation. For those who have multiple TP-Link products, you can make customized settings for turning on/off devices in the morning, the evening, for movie nights, and so forth. You can set schedules, on/off timer, and see how long youve left your devices plugged in and running. Installation takes less than five minutes - simply plug the unit in, download and install the Kasa App, then follow the directions on the app to connect to your wifi. Overall, this is a cost effective and clever unit to use if youre looking to control your electric and electronic devices from afar, whether using Alexa or your phone.

I bought three of these when they went on sale a while back. It took a while to figure out the correct way to get them set up. I wasnt aware you still had to go online and set up the app on the Kasa web site before you could us it through the internet or Alexa. You can do this with a smart phone or Ipad, it didnt work with a PC. Once I found that out, it went smooth from then on. I first used my Ipad to locate and set them up, no problems here, I could turn them on from anywhere in the house or outside, I havent tried them from another location yet, but it says they will work away from home. Whats keeping me from giving five stars is that its so hit or miss with Alexa. I have two Echos, one in my house and another in my moms house and they both have the same issues. The first issue with Alexa is range. I cant put these farther than 7 feet from the Echo. I can get about 10 feet away in my moms house. Weird thing is that I tell it to turn on a light and it says OK and nothing happens if its over 7 feet away. I tried it with all three units. Keep in mind that it works fine through the internet app and my Ipad. Sometimes, Alexa cant seem to locate one or more of these devices and I have to reset them and set them up again. Also, if you plan on using Alexa, sometimes, you have to say your words a certain way to make her happy. I can say turn on the living room light and Alexa sometimes responds I cannot locate a device called Living Room Light. Then I say turn the living room light on, and Alexa says OK and it happens if Im in range. If you just plan to use your smart phone or Ipad to control these, you should have no problem, they seem to work fine every time.

I continue to love these units. Originally, I had a problem remembering that my beds headboard light was on a smartplug, but eventually, that problem disappeared because I decided to make it a non-smart light. (It is now my power-failure security light, the only light I can turn on when the power fails, plugged into a UPS). I love being able to ask Alexa (my Echo device) to turn lights on and off while Im in bed. I have four of these units and two of their smart lightbulbs. I have * my bedroom ceiling (smartbulb) * living room ceiling (smartbulb) * my office recliner (smart plug) which has a second normal light. * bathroom hanging light (smart plug) * christmas tree (smart plug) which will go back to controlling a different light in January) * security camera (smart plug) Two of the lights I have set to random on-and-off times so that when Im not home, the lights are going on and off. Unfortunately, the random vacation mode does not appear to be a choice for the lightbulbs) but I have them on a fixed schedule. Finally, I also have some of the lights grouped as Everything so I can turn a bunch of things off at once. That is a great feature. I can turn things on and off by group name or by item name, and all the names are things that I defined. When I do decide to use a smart plug in a different place, its easy to rename it on my smartphone, then Alexa figures it out without my having to tell her anything. I love these units, especially the fact that I dont need to have a special controller to use them, and I dont have to use contorted commands, like Alexa ask whatever to do whatever that is required by some remote control devices. (I dont use another device that requires such contortion).

This review is more about the provider than the Plug. Purchased this item in December 2016 shortly after obtaining my first of 3 Amazon Dots/1 Amazon Flex. Installed the KASA plug shortly after receiving it. It was a little complicated, but then AI in general was new to me. Plug has worked FLAWLESSLY. I upgraded my internet somewhere in between 2106 and now. The gentleman from the internet service helped me update the few AI devices I had at that time. All were a piece of cake for him, except the KASA plug. It took him longer to get that one updated than all the others combined. I recently upgraded my modem and router when increasing my internet speed. The provider installed the new modem/router. I upgraded all of the 12 devices I currently have as peripherals for the Alexa Dots. Absolutely NO PROBLEM with my phone, thermostat, multiple Alexa plugs, Roku, TV, etc. etc. I checked with Amazon/Alexa department if they had any information about how to update the address info on the KASA HS100 plug. Unfortunately they did not, but they did provide an telephone number for the KASA Company. After being disconnected three times following long hold sessions to reach an a representative, I finally was on the phone with someone at KASA. Explained my need for instructions to reconnect the plug so it could be recognized by Alexa. After being given multiple. serially changing directions, 49 minutes on the floor under my desk in order to have plug within less than 1 of the modem, the plug was still not connected. The representative said that since I seemed to be confused he was going to send me an e-mail with written instructions. I asked two questions: If I couldnt follow directions with an expert talking me through the procedure, was it likely I could follow written ones? He ignored that question. I also asked more than once; how, since at no time during your fluid directions did we do ANYTHING that included providing the plug with my new wifi name/password, could we expect this to be a successful effort; which surprisingly he ignored every time I asked. I had successfully added a KASA app on my phone and opened what appeared to be a new KASA account during this time; neither of which helped with my problem. The second sentence of the e-mailed directions told me (without any directions as to how to do so) to create a cloud account. I have successfully avoided having a cloud account for years and years and alas thus didnt have a clue, nor understand the need since the plug has worked for years without the presence of one. I called back to the KASA Company and received a new representative who from direction #1 gave me an ENTIRELY DIFFERENT SET OF DIRECTIONS THROUGH THE ENSUING 50 more minutes under my desk. (Did I mention Ill be 79 next month?). One of the directions the 2nd fellow gave me this time was to enter the new WIFI name/password into the plugs memory. Hallelujah! I was optimistic. He also had me touching, pushing, holding etc entirely different parts of the plug this time. Another hopeful indication. He then told me we had added the plug to the KASA list. But what about Amazons list I asked. Not necessary he replied. I asked him to please give me 3 more minutes of his time while I toted the newly updated plug to the room where it was going to be used to see if it would communicate with Alexa. He said we didnt need to do that. It was added to KASA and it was going to work and could he help me in any other way. I am thinking I dont need to tell you that Alexa still could not recognize a link to a foyer lamp, though she dutifully kept asking me did I mean couch light. I quickly received an e-mail Survey regarding my satisfaction. I responded pretty much as above. One question was do I still need to be contacted. YES was the reply. Today I received another e-mail asking why I had not replied to the first one and was I satisfied. They did not receive my Survey response and apparently cant receive my response from today either. They wont let you respond via your regular e-mail, they provided an alternate system which obviously I also havent mastered. Ive only worked at a job for 23 years using a computer 12 hours a day for anywhere from 4-7 days a week. And I have used a home computer, sometimes two at a time, for 39 years more days than I probably should have. So it is understandable I suppose that I dont have a Degree in technology, and apparently only have a passing ability to follow directions that even a child would recognize as not going to be successful as provided. I am going to send the KASA Plug back to the company and buy yet another Alexa plug. To get them connected and working you need about 5 minutes tops and NO PHD in Technology. I recommend if you need workable, easy to use, understand, set up, and connect plugs to for Alexa to communicate with you START from Day 1 with only ALEXA Plugs. I have multiple ones connected to multiple items around my home and they NEVER fail and when you update you ALEXA WIFI information, it covers all your specific devices, all your plugs, etc. Separate items like Roku boxes, speakers, TV, etc are pretty easy on their own. Please save your self much grief, aggravation, and possibly a near serious brush with a stroke and buy ONLY ALEXA plugs. Alexa will appreciate you and so will your blood pressure.

I bought this TP-link smart plug for a lamp in the corner of my bedroom. I like the location of the soft lighting when I am reading or watching tv in bed but it got annoying to have to get up and switch it off when I got drowsy. I got the TP-link plug before I got the Amazon Echo so I set it up with the Kasa app which I placed on my Android tablets and phone. The app immediately found the device and connected to my wifi network with the option to give the plug a personalized name. When I would log onto the app, I was presented with a power button next to that name, so it was just a tap on that to turn it off or on. I was quite happy with that. Once I got my Echo, I switched over to using the plug with that. Again, the plug was quickly detected and so very simple to use. I was happy using the app but the Echo raised the bar and it is so nice to be able to just voice my request rather than reaching for a phone or tablet app. The plug is large which may be a concern depending on the size of any other plugs that need to be placed next to it. I have it plugged into a surge suppressor where I have outlets that I do not use, so it is not a problem for me. I plan to purchase more TP-Link plugs since I am quickly becoming addicted to having Alexa’s quick response to my requests for turning it on or off.

Initially I left a horrible review. Im not ashamed to retract and admit it was my User error. I mixed and matched with Wemo light switch and didnt realize I choose a less expensive TP Link outlet plug. I tried connecting it via Wemo app periodically for 2 days with no sucess. I decided to write a bad review and return it. I began looking for a different brand when I realized the price difference between Wemo and this tp link. It hit me I did pay the lesser of the two, I mixed the two product brands! Duh!!! Immediately I went on YouTube , viewed the directions and set this up in 5 minutes. I linked it to my network and my Alexa. The easiest thing Ive ever done. I purchased this for my young son who was scared to go to the bathroom at night because of the dark. He would wake my wife and I up at night to escort him to the restroom. That started getting old quick. Now he tells Alexa to turn on the lights; no longer afraid and goes on his own. This is an awesome product and made me feel like a great Dad. As a young child I too was afraid of the dark, sometimes still am, lol. My father use to scold me, be a man, there are no monsters. I didnt want to take any chances, so like many kids, I suffered some nights holding it in. As parents, I feel we must be more understanding and not unintentionally traumatize our children by becoming an unsympathetic monster. I am so great full we have this technology. I hope to make my entire house Smart. This is the way of the future, embrace it! I highly recommend this product.