Lusso Gear Heavy Duty Kick Mats (2 Pk) - Back Seat Protector, Sag Proof, Waterproof, Car Back Seat Cover for Kids Who Make Big Messes, 3 Reinforced Storage Pockets, Premium Oxford Fabric (Black)
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Jason L Beerman
> 3 dayI’ve purchased hundreds of items on Amazon dating back to 2002, but have never felt compelled to write a review until now. I’ll start by saying these seat back protectors are exactly as advertised. They are made of sturdy material, look great, and are easy to install. It’s simple ... just unbuckle the straps, adjust and click back into place. Took one minute for each. And the lower strap can easily be tucked into the bottom of the front seat so they are invisible as you look at the seats in the front row. I’d also like to mention service. This product is made by a small business by the name of Lusso Gear, and pride is easily evident in their communications with me. To start, extremely fast shipping. I placed my order after 7pm on a Friday evening, and it arrived at my house on Sunday morning. Along with my shipping confirmation, I received an email from Lusso Gear (in addition to Amazon’s confirmation) that included PDF instructions (nice to have but really not needed), and hitting reply sends your email directly to one of their co-founders. Another email came to me after it arrived to make sure it was sent to the correct address. Thanks for the great product and keep up the great work!!!
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BlueEyedPanther
> 3 dayCustomer service was top notch. They answered my questions immediately. The product is good quality and as advertised. The only reason for not giving it 5 stars is one of them tore - not because they were poor quality, in fact the opposite. My daughter used them to pull herself up into the car. After several months of holding strong one of the pockets began to tear. It took the abuse longer than I expected so Im not disappointed, but it is difficult for me to justify buying another because I know she will do the same to it again. When she gets older and can climb into the SUV without having to pull, I will purchase another set. Update: May 21, 2018 I replaced the kick-mat and taught my daughter how to grab the headrest bar instead of the mat pocket. I was tired of seeing footprints on the back of my seat. I raised my rating up to 5-stars due to the combination of the product as well as the customer service. Im typically a tough reviewer with 3-stars representing a product that performs as advertised. 4-Stars (my initial review) is the rating I provide when the product is in my opinion better than the average alternative solution. 5-Stars from my perspective is reserved for products that make it very difficult to find a better solution even at a higher price. These mats are better than others I have tried, both in terms of quality and how they fit snug against the seat. When you combine that with customer service that goes far beyond expectation - I cant imagine anyone making a purchase not having the same 5-star experience. Ill post pictures when I get a free moment and the kids are not jumping on my back.
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Kona556
> 3 dayIf you have light colored and/or leather seats and children, I would highly recommend these kick mats. Anyone ne whos ever ridden in a car with a child under 12 years old knows that if the child can reach the seat back in front of them with their feet, they will use that seat back like a welcome mat! These mats have been a great investment to protect the leather seats on our brand new Honda Odyssey from dirty, muddy, grimy little feet. The added pockets are great for storing hand wipes, tissues, snacks, water bottles, dinosaurs, and Legos. The only thing that would make these mats better is more pockets!
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Florencio Mendez
> 3 dayKeeps behind my seat clean, from my kids kicking
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susan ehr
> 3 dayGreat value for the money. Just wipe off to clean. Mess pocket handy for smaller items. My grandkids love to have their sunglasses handy.
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Lyn
> 3 dayPerfect if you have a toddler that kicks the seat! Kid loves it cause he can put some toys in it and he can reach it too. Totally recommend, i have one in my car and one in his dads
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Robert P.
> 3 dayI was glad to get some thing that matched the interior or that compliment or matched my GM Pick up 2015 brown interior. This worked great. Easy install. Seems well made. I traded a lot of features to get brown instead of black. The top mesh pockets are helpful for small items like pacifiers etc. not going to hold a kids protected electronic device ie iPad or Fire.
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Jin Kim
> 3 dayGood quality but the fit is not good. It hangs loose. Theres just not much you can do to tighten the fit against the rear of the seat. (Revised as of 9/21/2020 - after receiving a surprise care package from the Lusso Customer Care team) This is why customer service is SO important. I am in the business of Customer Service. I build software for Customer Service teams. The Lusso team reached out to me with a gift in response to this review. I still stand by my original review - good quality, but poor fit. However, with the response from the Lusso team - I feel that this company deserves 5 stars for the following reason: 1. This is a company that clearly cares about their products - responding to reviews buried in the 2,000 reviews for this product - means, that they are actually going through ALL of their reviews - this speaks to their commitment to the customer and to their product 2. I did not ask for a refund nor a free gift - I merely left an honest review - and they still responded in kind with a free gift - again, I did not ask for reach out to them for this. It was a surprise package in the mail 3. The quality of the product is clearly there, its in my original review and Ill say it again. With this feedback, they will go back and revise the next generation of products
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Emily Dingman
> 3 dayThis seat back cover was easy to install, but it wasnt durable at all. The top strap ripped off on the first long car ride we took after only 6 months. If I spent money on a shirt I would expect it to last longer than 6 months. The quality leaves something to be desired, I will not buy this again. Update: following my review I was refunded the full price, and today I found a new set of seat back covers had been delivered. That was surprising customer service! I didnt speak with anyone directly, but the problem was resolved.
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Roberto Hernandez
> 3 dayI purchased these back seat protectors because we have two kids (5 and 3) and they love to kick our front seats. We recently purchased a minivan so I wanted to protect our investment so I decided to give these a try. These protectors get the job done, but getting the straps around the seat is a bit tricky, once you figure it out they will stay in place. I think the design could be improved a little since the straps may be visible from the front of the seat. I was able to hide them but it may not be possible in some vehicles. Also the top corners look a little odd because theyre squared and do not match the shape of our seats, but I guess not all car seats have same shape so not much they can do.