Microsoft Surface Laptop 3 – 13.5 Touch-Screen – Intel Core i7 - 16GB Memory – 1TB Solid State Drive – Matte Black

Love the design, stylish and very elegant.

The best laptop ever

I bought my laptop from amazon and I started having issues with my laptop almost within the month my screen started going black, fuzzy, and over heating. Amazon wouldnt replace the product. I bought the Asurion insurance and instead of giving me a gift card for my purchase, they replaced the motherboard. They did this even after telling me they would give me a gift card to replace my item. Keep in mind I bought my laptop in June and didnt open it until august when I started school. The problem only got worse and I kept having trouble and everyone had me between Amazon, Microsoft, and Asurion. At the end, I still have my so called new laptop with a replaced motherboard. Microsoft will only give you a refurbished if theres a hardware issue. Youre better off buying the product from BestBuy and price matching. At least at BestBuy you can get direct help in person at your local store instead of having to mail in your computer and just wait. I have spent over 20 hours dealing with customer service for this brand new computer that has already been repaired.

This laptop is what Ive been looking for. If you are looking at a laptop like this, you should be the user that is looking for productivity with office style apps, internet usage, email, developer, etc. This screen aspect ratio is bar-none superior for those use cases, ESPECIALLY at this resolution. You can side by side to Adobe pages and get the full page on each in perfect ratio. So pleasing coming from 16x9 on my previous laptop. Im surprised at how pleasing it is to open this with one hand as well. Its just been designed with care for that use case. Premium luxury device. Having great results with battery life as well.

Ive used Microsoft computers for many years, and bought my first Surface Laptop in 2017 and absolutely loved it. It was used daily for work (from home) and while I took great care of it, I put it through a lot of use and it held up wonderfully. By mid 2020, it had started randomly turning off and freezing up so often that it was a problem, so I decided to buy a newer Surface Laptop and retire the old one.

This is my third Surface computer. Im convinced that they are the best. I love the size and sleekness of the unit, but mostly love the ease of use and especially the touchscreen. Ive become so used to it that I find myself reaching for the screen of my husbands desktop to scroll! The only reason I ordered a new one is that Microsoft will no longer support Windows 8 after January 2023 (tells you how long I had the previous version!).

Im a big fan of this laptop. I used to use a macbook air but it died with battery issues so I had been looking for a comparably sized upgrade but to a windows machine. This laptop is sleek it works great and the touch screen features really open up some possibilities with the laptop and my use that didnt exist prior. In reality though the touch screen is mostly used by my daughter to close video calls by hitting the big red button. Aside from that the keyboard somewhat is in the way of me using it too often.

Thank you for the quick delivery and the perfect product.

I love the size and it seams to be built with quality material not like HP al plastic.

This laptop ended up being a wonderful addition to my home office and for when I’m on the go!