Microsoft Surface Laptop Go - 12.4 Touchscreen - Intel Core i5 - 8GB Memory - 256GB SSD - Platinum

This computer is great. Bought it to use when I travel. Nice and small to fit into my backpack that I carry on the plane. Strong and mighty little gal. Highly recommend!

Im giving this four stars for everything because Im not computer-savvy and there may be issues which I havent encountered or they dont bother me. The laptop arrived quickly and I was able to get it going without too much trouble (again, because of me and not the machine). The only thing I dont like is having to Sign In all the time but Ill look up how to resolve that. The keys feel nice; they are not backlit, but I have a little bendable USB plug-in light which illuminates the keyboard but not the entire room. Im very happy with my purchase, and its a nice color, too. Not too pink.

Using it for work at home, email, and general internet surfing.

It is shocking that a big company like Microsoft would sell these duds. I got 2 both stopped working after 3 months. One will not start anymore and I had to get a replacement (it takes 4-6 days to get one by the way) and the other just keeps popping up this annoying network error. There is no documentation out there for fixing it and it seems the tech support people do not have a clear solution. Just guessing. Furthermore they have this S mode which is essentially a suite of Microsoft products and its a bitch to get out of it say to run Chrome as a web browser ... and of course we have apps that need to run on chrome. So now we have to reinstall the windows OS in order to get out of S mode (this was advised after talking with Microsoft support for a couple of hours). So now I have to track down a 15G SD card to put the disc image on and do the reinstall.

Computer is perfect and its exactly what I wanted for the price I am paying.

I purchased this laptop recently from Best Buy. I got lots of headaches initially but figured out how to make this laptop much more usable. Im liking it more and more despite its drawbacks but its really up to you to figure out if this laptop suits you since the Laptop 3s are getting cheaper.

Muy recomendada

I am pleasantly surprised as I really like the surface laptop Go. I feel like Microsoft missed a home run here with the base model having 4 gb of ram and no fingerprint sensor and then having to go to the next trim at $699 to get the 8 gb ram and fingerprint sensor. Result: ground rule double.

Piece of garbage. Flickering screen and charger that wont charge. Sent it back after hours on the phone with Microsoft customer service, only to receive a new device with the exact same issues. They also required a hold for the full amount of the device (about $700) while the new one was being mailed and the original one was being returned. Very frustrating and inconvenient experience.

Its a fine, standard laptop for 2020 that isnt expensive. In my opinion, WAY better than Asus Chromebooks. Im a teacher who has to teach virtually during lockdown, so Im streaming audio and video all day long. I have to say -- for a relatively inexpensive laptop, it handles the streaming well. It does get overwhelmed and slow down when Im in 2 or more Google Classrooms simultaneously and have open multiple windows and 20+ tabs, but I dont think the laptop is to blame, more the crazy demands of virtual teaching. The camera is a huge upgrade from my 2011 Asus laptop. WARNING: theres only 1 usb port, so that Anker multi-port plug-in is a MUST. But its very cheap compared to what Best Buy tried to sell me ($15 vs. $90!!) and works flawlessly. I bought it here along with the laptop.