Moonlight Hardside Expandable Luggage with Spinner Wheels, Navy, Carry-On 21-Inch

no issues

Just a great little but mighty suitcase. Love it!

I was on a domestic flight and used my brand new 28 in American Tourister Moonlight - Leopard hard shell luggage for the very first time. Unfortunately, when I picked it up from baggage claim, the entire bottom was shattered with the wheel shafts hanging off, as if the bag had been dropped from a great height and landed on the wheels, destroying the entire wheel carriage and bottom of suitcase. It is utterly destroyed and will never be usable again, and since it was harmed during travel/flight, the damage falls OUTSIDE what the American Tourister warranty will cover (I have checked, as this is a new suitcase still under manufacture warranty that does not cover any damage ensued during travel). However, I have been given nothing but runaround in terms of submitting a claim to the airline as they demand that I present to the baggage/security area at the airport IN PERSON to file a claim and obtain a reference number. Due to travel logistics I was unable to do this en route, and thought I could process this request after the fact the next day. I am completely unable to drive my suitcase back to the airport which is a 2 hr round trip for me, park and wander through the building to find the right place to accomplish this, and find it insane that I must do this when I already have the purchase receipt for the newly purchased luggage, my flight info, and baggage claim number, and pictures showing all the damage. I have tried in vain to enter this into an online complaint as all routes take me to the page “you must physically present in person at the airport with your damaged luggage to obtain a 13-character reference number in order to submit a claim. I will NEVER PURCHASE THIS LUGGAGE AGAIN, and am very disgusted by the fact that the warranty my 3-piece set was registered for covers essentially nothing, aside from if something should spontaneously break when it is not being used in travel. Why else would I carry a suitcase, if not during travel??? Buyer be ware...

Easy to move

I returned it immediately, The Side with straps that hold your clothes is very shallow and would not hold enough. The side with the zip netting is deep and would hold much more. They have it completely backwards. Very disappointed.

Love how it fits all my clothes I need.

The suitcase is about the biggest you can get for a carry-on. And, its expandable. Zippers glide smoothly. Seems more durable than some other comparable brands. Rolls smoothly. I also like the zippered divider on the inside. I would recommend this product without hesitation.

This is very cute looking yet robust suitcase. It looks like it will bot get scratched easily, and I really hope so.

Like the way it looks. It moves very smoothly. Its sorta classy. My plans is to enjoy it!!!

Lightweight but durable! Going overseas will be perfect.