(Old Model) WD My Passport Ultra 1 TB Portable External USB 3.0 Hard Drive with Auto Backup, Black

This hard drive is a hardy little workhorse! Bought it almost a year ago, and hasnt failed me yet. I formatted it in Ex-FAT, allowing cross-compatibility reading and writing across Mac and Windows, without the restriction of the 4GB maximum file size. This conveniently allowed me to store my legally obtained HD and Blu-Ray copies of my favorite movies on the hard drive! Many people dont know about thiThis hard drive is a hardy little workhorse! Bought it almost a year ago, and hasnt failed me yet. I formatted it in Ex-FAT, allowing cross-compatibility reading and writing across Mac and Windows, without the restriction of the 4GB maximum file size. This conveniently allowed me to store my legally obtained HD and Blu-Ray copies of my favorite movies on the hard drive! Many people dont know about this new file formatting option. I went home for the week and somehow both the Weimaraner and the Golden Retriever, both puppies one year old (so old enough to do some damage) tore through the entire case, and chewed up the corner where the USB 3.0 plugs into the hard drive. After thinking that the entire endeavor would be hopeless, I still decided to give salvaging a try. The part where the USB 3.0 plugs into the hard drive was dented and squished, and there were random white parts of what looks like paper stuck inside hole. I poked around a bit with a pen and cleared out the hole, and plugged in the cable. To my complete surprise, the little blue light came on and started blinking, and the hard drive started spinning. The thing works. I mean what the hell? Fantastic, I just ordered a replacement.

I received the WD My Passport Ultra 2TB external HD this evening. I connected it to my 3-month old Dell XPS 850 / Windows 8.1 computer, which immediately recognized the device and displayed a directory for all the files on the HD. Unfortunately, the directory began to flash on and off at random intervals. Undeterred, I installed the WD software provided on the drive, and I waited patiently after being told that more up-to-date software was available on line, and waited longer as replacement software was installed. It was only with great difficulty that I managed to register the new product with WD, because the constant disconnecting and connecting of the drive made it difficult for the registration program to accept my typed name, address, email, etc. I then followed the instructions provided after the installation and product registration was complete and re-booted my PC. Alas, installation of the newest WD software and rebooting made no absolutely no difference. The WD HD continued to connect and disconnect rapidly but randomly, preventing me from backing up any data onto my new WD external HD. I searched WD support pages to find a diagnosis for this problem (which has been reported by at least 7 other WD My Passport Ultra 2TB external HD users. I implemented a couple of the proposed fixes, but none worked. After 45 minutes of experimentation, I gave up, physically disconnected the failing WD external HD and replaced it with my older (but full) WD external HD, which worked flawlessly. I removed the newly installed software, re-installed and then updated the software provided with my older WD external HD, and requested that Amazon accept my return of a defective HD, a request that was promptly granted by Amazon. It is conceivable that the apparently defective device works, but is somehow incompatible with my new Dell PC or the Windows 8.1 OS or some obscure default setting in my PC or Windows 8.1 OS. But I am not an engineer; WD does not provide anywhere on its website a straightforward explanation or fix for the problem, and I do not feel it is the responsibility of the user community to engineer a fix for this or any other problem in connecting an external HD to a standard, plain vanilla PC. I hope I can find another 2TB external HD that will serve as effectively as my older 1TB WD external HD as my main backup device. (By the way, the WD-supplied backup software, even on the older, perfectly functioning WD HD was crap. I used the Windows Vista OS backup software for backup on my old PC, and it was much more intuitive, straightforward, and dependable.) UPDATE: 12-23-2013 - After returning this item, I went to a specialized store and obtained recommendations for an external HD. After discussing the alternatives with a knowledgeable expert, I purchased (at his recommendation) the very same WD My Passport HD model that earlier failed. His comment was: All hard drives will fail someday, and a small percentage will fail immediately. Yours happened to fail immediately. He thought the WD Ultra HD offered the best combination of speed and simplicity; he uses it for his own personal laptop PC. I brought the new HD home, hooked it up speedily and without incident, and it has worked fine for a week. In fact, I restored a defective file onto my home PC with very little effort. Well see how long it lasts. So far so good. UPDATE: 04-03-2015 - The replacement WD external HD still functions well and without serious errors. One small problem is that my PC occasionally loses the external HD. That is, even though the HD remains connected to the PC, the PC no longer recognizes that it is connected. The problem is easily dealt with, however. I physically unplug the connection and then plug the external HD in again, and the device functions without incident.

When I worked for a former employer in Austin TX in the 1990s we had an expression - Backing up a computer is NOT an option! That axiom is as true today as it was in 1991. Additionally, a technical support representative from Buffalo Technologies made the recommendation to me five years ago that the more valuable or important that the data is, the more back ups that you should have. This relates to data redundancy. I am a tax preparer and have about eight separate back up devices in my office. WD continues to produce reliable storage devices. I purchased the 1 TB version of this product which coincides with the HDD capacity of my desktop computer. The WD software that comes with this product is very user-friendly and intuitive. Initial configuration is relatively simple. It connects to an available USB port on your PC and virtually no intervention is required by you after the initial set up. My configuration includes regular queries for software updates and when available, they have all been seamlessly installed. In a nutshell, this is an excellent and very wise investment for anyone.

If you are looking for a menu-driven backup system for your computer files that will run automatically in accordance with your pre-determined schedule, then this is the product that you are looking for. It will back up your entire system including Windows and all associated files on a regular basis, running in the background and not interfering with your programs currently running in memory. Once it backs up your entire computer system (this may take several hours, but you can continue working until it does so), then it will update your files on a regular basis. I chose to update my entire system twice a week, removing the external hard drive from the computer and storing it in a cabinet; thus, I am assured that if my system is assaulted in any way, I have an unaffected backup that can completely restore all of my work done during the past week. Purchasing the Amazon Basics Hard Carrying Case offers additional protection while your hard drive is in storage or during transport if you use this product in that manner. Be certain, however, not to cheat yourself on memory. Computer programs are becoming larger and larger, requiring more memory and storage space than ever before. Look to the future, and give yourself some extra wiggle room when it comes to your file storage needs.

4.5/5 PROS: - Great Price - No plugs! - Small (Can fit in your pocket) - USB 3.0 support - 1.81TB of storage CONS: - Not really plug-and-play as the quick set-up guide suggests (Used on Windows 7) - Not easy to eject in Windows I really love how portable this device is, its very small and easy to carry around. I have a WD 1TB mybook, and its a lot less convenient in comparison. My Passport Ultra is just much more enjoyable to use as I dont have to plug it into another wall socket. The 1.81TB of storage is excellent and provides enough space for most people, however, many may question where the other 200GBs of storage went. In case you were wondering, the difference lies within how hard drive manufacturers calculate bytes vs how companies such as Windows calculate bytes. This isnt unique to this hard drive as every storage device is calculated this way. I really enjoy using this device, my only real gripe was that it wasnt really as easy to set up as the instruction manual suggested. According to the quick-set-up guide, the device is supposed to open with a setup window as soon as you plug it in, unfortunately this didnt happen for me (using Windows 7). Instead, the device requires you to assign it a letter before you can format it, luckily theres Google to help figure out this process, but I think you shouldnt have to search (beyond an instruction manual) to figure out how to properly set up a device. One other annoying thing is that this hard drive isnt read as an external storage device on Windows 7, so it cant be ejected simply. Im sure there is a way to eject it, Its just not as simple as right-clicking it and selecting eject. Those are minor issues that youll only have to figure out once, so after that the hard drive is excellent! Im constantly using this device to transfer storage from several computers and also as a second backup. Its very convenient, I dont regret this purchase at all~

Flawless. Just load this up with all your photos and documents. (Highlight folders, right click, hit send to WD Passport or highlight and drag.) It can take whatever you give it pretty much unless you are decades behind this holds a ton of data. No clumsy CDs or DVDs to store! Delete, add upload download, it works perfect and as easy as working from a folder, file or destination on your pc. Just plug in the USB cord to your pc and get going. I own two of these and a great feeling all my photos/documents are safe and secure as with two I can store them in separate locations in case of fire or disaster. Burning CDs suck, this is the way to go. Oh and just take this palm size device to any WalMart or any photo processor, plug it in and select and print from all your folders. Such a great feeling to have everything stored and not afraid of a glitchy pc dropping everything.

I did a careful product analysis before I purchased this product. Looking for additional highly portable storage I had originally looked at installing a hard drive in my laptop optical bay using a spare 500GB 5400RPM HDD I had laying around. Unfortunately another laptop had a hard drive failure and it became necessary to use that spare drive as a replacement for the failed drive. At that point I was no longer sure how to proceed. The last time I shopped for external storage was 5 years ago. I bought a WD My Book at the time. 2 years later the enclosure took a nosedive but the drive was still good, needless to say that drive got transplanted into a new enclosure and is still running fine today, problem being it is pretty large (3.5 form factor), has its own power supply, and not very portable. So going into this process I was looking for something powered only by a USB connection, and preferably smaller than a thick trade paperback. Well, I was in for a bit of a surprise. The new portable drives were about as big as my iphone and all were powered by USB connection. Big plus for me. At that point it became a maximum dollar to storage to quality equation, with a optical bay HDD still being an option. Since I could do that for $65 or so and use an older 250GB HDD I had laying around that became a base line for my budget, however I wanted at least 500GB since I am busy backing up my media library, and wanted it handy for travel. Essentially the more storage the better. Speed was not so much of a factor, raw storage was, and since I run a machine with Ubuntu 12.04 the various manufacturer provided apps and encryption software for Windows or Mac were a complete non factor. So basically the biggest bang for my dollar is what I was looking at. Upon further research I discovered the best storage range was definitely items in the 1TB range. Not only were they the same size as 500GB solutions, they only cost roughly $10 more. 2TB solutions were thicker, and the price jump was much larger. 1TB it was. I narrowed it down to three choices. The Seagate Backup Plus, the HGST Touro Mobile, and the WD My Passport Ultra all priced at roughly $70. So why the Ultra? It fit all my requirements, had a smaller form factor, lighter weight, equal storage, similar price, best benchmarks, and I have had great luck with WD HDDs in the past. It arrived yesterday, took one minute to set up and less than half an hour to get all my data transferred. It is very quiet, and gives off very little heat. Pretty sturdy construction. I will definitely update this if any problems occur, but for now I got exactly what I was looking for, quickly, and at a great price.

The first one that Amazon sent me was black, not titanium as I had ordered. I wanted a slightly different color than the black one I already have so I could differentiate the two. The box it came in said it was a WD My Passport Ultra but printed on the drive was only WD My Passport and it was also printed in the other direction, readable from portrait (or vertical) orientation rather than landscape (or horizontal) orientation. I thought that was little odd, but decided that it would help me to differentiate the two after all. So, I hooked it up to my windows 7 install and windows attmpted to load drivers for it but after a minute or so it failed. No problem, I thought, Ill just plug it in to my Mac and format/partitition it there as I had done with my other My Passport Ultra drive. Nope. That didnt work either. Mac OS X Yosemite couldnt do it either and I couldnt even erase it to start fresh. It simply didnt work. I googled the error, thinking I could fix it with some command line process and found instructions on running FSCK to resolve it. I decided not to bother with that additional pain, because what if it still didnt work? Having ordered it from Amazon, I figured the best thing to do was to return it and ask for a new one. So I returned the first one, explained that it was dead out of the box. And Amazon promptly sent me a replacement. (Another reason I LOVE shopping from Amazon - aside from Prime - is that it is always fairly painless to return things). The replacement arrived 2 days after I submitted my return claim and one day after I actually put the dead drive in the mail to send it back. The replacement was exactly what I had ordered - it came in the correct color - Titanium - and it has the printing on the drive just as shown in the picture (horizontal orientation). I plugged it in to my Mac and had absolutely no problem partitioning and formatting the drive to my specifications. it works perfectly so far and will be used as the backup for my other My Passport Ultra. I am only taking off one star because of the first dead drive that I got, but really if the rating is for the drive that I have now, its definitely a 5star.

Though slightly thicker in physical size than the Seagate competitor, this hard drive has nearly the same width & length & does fit nicely in a hardshell case. It also features a light that blinks when data is being transferred to or from the drive: the Seagate competitor model is thinner & the light on that model remains lit when the drive is powered. I was able to hook up the drive to Windows 7 right out of the box. The hard drive arrived exactly as described & worked perfectly right out of the box. There is some security software that Ill probably never use which comes preloaded, but not activated, with the hard drive, for which a warning in the user manual stipulates that a lost passwords cannot be recovered with the security software and renders the data on the drive unaccessible. So, I don t think the security software will get used & to me it presents a little overhead thats noisome. But the hard drive includes less noisy preloaded software than drives of yesteryear and performs beautifully, being backward compatible with USB 2.0 & Windows 7. Great product if you want or need extra disk space.

I purchased the 2TB version of this External Drive to use as part of backup regiment for my android devices, laptops, desktops, and a small NAS. It is a nice sleek device with great read/write speeds of up to 50-54 MB/s read and 32.4 MB/s write (assumption being that you as well have the infrastructure required to produce said speeds.) What caught my attention and was ultimately most important decisional factor was the 3 year limited warranty. As great of product as it may be I did find two cons that could potentially have negative overview of the product. 1. You need to install WDs quickview and subsequently WD smartware as theyre tied together in the installation to safely eject the portable drive. 2. If a password is set on the drive you need administrative credentials on the local PC to unlock the drive when plugging it back in. These two issues can be a big issue when traveling as you might not necessarily have access to computer where youre the administrator thus not having the ability to install their software or as I would say bloatware. For my intents and purposes it works out great but if you plan on using it for travel I would read into these issues first.