Purchased this keyboard about 3 months ago. Keyboard worked perfectly until connection issues started. Customer support was quick to assist and provided suggestions to solve issues. Ultimately, the company sent me a replacement keyboard as it was under warranty. Overall, quick and effective customer support.

I had a wonderful experience with the customer service. Iris was very helpful when I had problems with my keyboard and replaced with a new one

[ES] Pros: + Costo-calidad razonablemente buena, materiales razonablemente buenos. + La duración de la batería es sencillamente sobresaliente, es sorprendente lo que tarda en descargarse, he llegado a usarlo por 3-4 semanas seguidas sin necesidad de recargarlo (RGB siempre apagados) + El tamaño es perfecto, ni muy grande, ni muy pequeño, y ofrece las teclas F1,F2 sin necesidad de usar la tecla FN. Cons: - A pesar de publicitarse como un teclado inalámbrico, y donde su duración de batería brilla, es simplemente penoso su rendimiento en cuanto a sus modos inalámbricos, pues utilizando el bluetooth, tiene una latencia notablemente alta, que no es buena para jugar. Y usando su dongle 2.4Ghz tiene un rango de señal no más de 2 metros, por lo que si utilizas tu PC debajo del escritorio o un poco lejos sencillamente no podrás utilizarlo, es increíble lo pobre que es su dongle 2.4Ghz. Conclusión: Buen teclado en general, pero que no se recomienda para nada si planeas usarlo de manera inalámbrica, a menos que tengas el PC muy cerca de donde utilizaras el teclado, de lo contrario, no lo recomiendo. Solo lo recomendado si planeas utilizarlo de manera alámbrica, lo cual no tiene sentido, ya que mejor compras uno directamente alámbrico. Y es una lástima, porque su duración de batería es SUBLIME. [EN] Pros: + Reasonably good cost-quality, reasonably good materials. + The battery life is simply outstanding, it is surprising how long it takes to discharge, I have used it for 3-4 weeks in a row without needing to recharge it (RGB always off) + The size is perfect, not too big, not too small, and it offers the F1,F2 keys without the need to use the FN key. Cons: - Despite being advertised as a wireless keyboard, and where its battery life shines, its performance in terms of its wireless modes is simply pathetic, as using bluetooth, it has remarkably high latency, which is not good for gaming. And using its 2.4Ghz dongle it has a signal range of no more than 2 meters, so if you use your PC under the desk or a little far away you just wont be able to use it, its amazing how poor its 2.4Ghz dongle is. Conclusion: Good keyboard overall, but not recommended at all if you plan on using it wirelessly, unless you have the PC very close to where you will be using the keyboard, otherwise I dont recommend it. Only recommended if you plan to use it in a wired way, which does not make sense, since you better buy a wired one directly. And its a shame, because its battery life is AMAZING.

This keyboard is basically the greatest purchase I have ever made when it comes to electronics and thats quite something because I am notoriously very stingy with my money. I am only now getting into becoming a keyboard enthusiast/ hobbyist but from the tremendous amount of research that I did before actually buying this keyboard, it seems like this one is the smartest buy possible (especially the hot swappable version) I was pretty excited to take it apart and mod it but to my tremendous shock it feels soo good out of the box that I feel like it would really be a waste to take it apart so quickly. I had some contact with customer service to get a link to the software for this keyboard because it seemed like the link was broken at the time but they were very quick to respond and very helpful which is a huge plus. Anyway this is a 10/10 no matter how I look at it.

I am by no means a keyboard enthusiast at all, so take this review with a grain a salt. This is my first mechanical keyboard that Ive ever used. I was very hesitant because looking for a gaming keyboard to transition to pc gaming (I mainly use ps4 controller) seems like a difficult task to someone who has no knowledge of peripherals whatsoever. Ive watched a few videos and stumbled upon this keyboard and it seems to tick every check box (that I know of) that a enthusiast might want. Mechanical keyboard? check Hotswap switches? check bluetooth? check 2.4 ghz connection? check usb c to standard usb cable? check large battery? check RGB? check RGB pattern effects? check Software? check Macros? check Key mapping? check There maybe more to name but thats all I have at the moment. You can also remove the outside frame to give the keys a floating look. The switches are cherry mx red clones made by TTC. They are easy to type on, with some type of grittiness feeling when pressing keys down. Maybe lubing the switches will further improve the experience. All of the keycaps are marked with the available controls like the volume, play/pause, skip back/forward, default app shortcuts, rgb settings and 5 bluetooth connections on QWERT keys. You can record macros on the software included in the amazon product information or thru a shortcut mentioned in the included direction booklet (I dont remember at the top of my head. Speaking of which, the software link in the amazon product information seemed sketchy because its a direct download of a zip file and does not send you to a official product site. Upon extracting the files, they are legitimate. When installing one of the software installers are in Chinese (firmware I think? doesnt install unless keyboard is connected via usb-c cable) and then the other is in English (the actual keyboard software). The software seems to work only when the keyboard is connected via usb. Once its connected, itll give you all the options to remap keys, record macros, and different rgb settings such as rgb pattern type, speed, and color selection. Overall, with all of these options for the price I paid ($64 - Black Friday price), its hard to beat in my opinion! UPDATE I took the keyboard apart to see what’s inside: Outside frame and case: some sort of plastic Key switches: TTC-KS4A Series (in my case, TTC Reds [unlubed]) Keyboard plate: some sort of metal, powder coated Stabilizers: lubed already, surprisingly. Plate mounted only PCB: hotswappable with Bluetooth/2.4 Ghz ALSO wired mode has 2 USB ports for USB pass through

The keys feel amazing. Probably the best feeling keyboard Ive used(Previous keyboard in recent usage are Corsair Strafe, both Mk1 and Mk2, and Roccat Vulkan 122) Software isnt the best, but it is easier than a lot still(And infinitely better than most indie keyboards as most dont even have software to control keybinds, RGB Lighting, etc) The feet for the keyboard are magnetic, rather than held in with plastic stubs like most keyboards. This is both a pro and con, the con is that they can get knocked off and lost(which is what happened to me), the pro is if they get knocked off because youre being a little rough, they arent broken - just put it back in place. As said, I lost 1 of the feet for the keyboard and contacted customer service and requested to pay for a pair of feet, rather than let me pay for it, they insisted theyd just send them to me at no extra cost. Shipping was also fast, took about 4 days from me opening a ticket to receiving feet - significantly better customer service than Ive experienced with even the monolith keyboard companies like Razer, Corsair, etc Keyboard is very customizable as you can pop the keys off and replace them with other key caps as well as the stem itself, which is very nice and uncommon as most keyboards have the stems soldered on. Only major downside, for me, is the lack of a numpad. If they had a wireless/bt keyboard like this, but was a 100% keyboard, Id definitely be on board for that, unfortunately their 100% keyboards are not wireless/bt, however.

Edit: I bought this keyboard again after hearing there is now a revised model, however I received one with a dead period key (changing the switch did nothing - lucky me), here is a list of changes I noticed - also attached some pictures of the board -FN layer now includes Insert and Scroll lock functions, program launch keys have been moved toward the left side of the board -Backlighting is slightly brighter, or keycaps are thinner (can see round molding marks through the top, this issue was not present on the first revision) -Wireless modes work without issues now, up to 15 feet (Best I can do in my tiny home) -No software available for this model yet (description states software is in the works for boards with serials starting with 21) -now comes with extra switches in the box (didnt when I ordered the first revision) Definitely worth a buy now, though not sure why my period key is dead - probably a poor solder joint that slipped by QC and got knocked loose in transit somewhere ----------------------------------------------------------------------------------------------------------------------------------- Not a good experience with this one (in terms of the wireless modes). The 2.4ghz wireless mode drops out constantly, maybe because of all the 2.4ghz wifi signals around my apartments. Ok Ill give it that, not expecting a high end transmitter for the price. The bluetooth however, is very wonky: key repeat issues (one quick keypress will result in two or three characters), key inputs will not register after disconnecting from BT - this carries over to USB keyboards and mice as well until a reboot. I have other bluetooth keyboards (Logitech K811, Keychron K4) that dont have this behavior, only this board - whats it doing behind the scenes...? Wired mode works just fine, but I use this keyboard to play in my living room setup. Im not going to bother with a cable THAT long (which my cats will make their primary target as soon as it enters the house). Fortunately the RGB is pretty (the removable bezel is neat). Lots of effects in the software to choose from, but only if youre in wired mode. Another review mentioned this so it isnt just my unit. However, compared to other SMD LED boards, the lighting is very dim. Which is a shame, one would think these thin ABS keycaps would let more light through, but no. Looks just fine in the dark however, which is when the lighting is really needed. Tiny nitpick - the Mac toggle would be better if the WIN/ALT keys also had command and option labels underneath, no extra caps came with the board to help with this either. Also theres no INSERT key shortcut anywhere that I can find. If you arent going to make use of the two wireless modes and dont mind the slightly dim backlighting, get this board. The price is really hard to beat! Youve got the hot swappable switches (works with cherry), per-key RGB backlighting, software that offers full remapping on every key, macros (via software), detachable USB-C cable and a two port USB hub?? Definitely something the larger companies arent offering, and even if they did, itd be three times the price (maybe more).

(1/14/2022 Update): Im calling it quits on this board and going to a Keychron Q1. Off the bat, I want to make it clear that its entirely possible I just got dealt a really unlucky hand with the board that was delivered to me. So many others have positive experiences, and the RK Rep Cassie I spoke to and her team reach out to me directly to try and troubleshoot issues with my board. Even after I had already gotten a refund. They put a lot of effort in and that should be acknowledged. So as previously stated, initially I had issues with the board taking over a minute+ to connect to my computer in wired mode every time I booted my computer. Now after a number of back and forth emails and firmware sent via a google drive, it still checks for a wireless connect first but then switches to wired after about 2-3 seconds. Much better. Then it would search for a wireless connection after shut down. (A letter will be flashing). Not great but Im out of the room by then so didnt bother me too much. Still. This was after a LOT of back and forth emails. (Super pleasant ones mind you.) But yeah, I didnt get a keyboard to want to deal with its connection/software. When removing the keycaps, occasionally a switch will get pulled up with it. Thats fine. However after it happened with my 1 key, I found that the node itself had come close in one corner. So I was no longer getting a signal from my 1 key since it was no longer inserted. I opened the case, figured the solder had come loose and when I went to solder it (thats flux in the picture) noticed the entire copper contact place had actually come loose all together. I reattached it the best I knew how. Reassembled the board, only to find it still no longer worked. So yeah, Its been months and theres just way too much thats come up with a board that I no longer even intend to use so Im calling it quits. While I still have faith in Royal Kludge as a company. Partially because of Cassie and how much attention and effort she put in, I dont think Ill be revisiting their boards for the time. (However I do really dig the build. And if I did get another RK, Id probably steer away from anything wireless). I emailed them my ending thoughts and issues so hopefully it can be used to better improve their boards down the line since Id REALLY love to see them succeed and iron these out. I dont want dirt on their name if my board was just an unfortunately weak made one out of the hundreds of titans. Im only providing this update and leaving a neutral 3 stars so as a buyer, you could look out and get ahead of these issues if you experience them as well. Ideally, if the first amazon rep I spoke to hadnt been a complete poop show, I mightve just been open to replacing the board with anther RK84. But Im pretty dang happy with my Q1. So Id rather not have another board here going to waste. I wish RK the best! Hope Cassie and the others have a happy new year. And finally put a close to this chapter. (I got the RK84 with red switches. Running on a Desktop PC. Everything from the board to the USB cable is stock and in box. Unmoded. And was never opened up before the loose stem.) ----------The Original Review------------- So my board is having an issue where theres a long delay upon start up before my keyboard will connect with my PC and allow me to type. And upon shut down, the P key will flash continuously. (Presumably trying to pair) Im currently working with the Royal Kludge reps to resolve this. ---In the mean time, here are some issues Ive had and things Ive learned-- 1. So AceGadgets is a authorized distributor for Royal Kludge. So that answers whether or not I got a real board I presume. Peace of mind there for me. However 2. Not really a fan of Aces return policy. If I were to do it again, Id honestly probably purchase from Royal Kludges site directly. At least on their site, they appear to have a 30 day satisfaction guarantee. Ended up having to speak to 2 different amazon reps to process a refund for the bugged board I received. The first one is where all of my frustrations lie. Basically the rep tried to tell and force me to just eat the cost of the board that came bugged. That said, Royal Kludge reached out to me directly and have been putting in effort in trying to troubleshoot and resolve the issues of the connection delay and forced wireless searching(?) So its nice knowing the company actually cares.

The performance of the wireless mode is very poor and seems to drop off and becomes almost unresponsive often. It works ok if youre only a few feet away from it but otherwise it drops off constantly. This didnt happen for the first few months but now its a common issue and makes the board intolerable to use other than in wired mode. I cant get the Bluetooth mode to connect with the dongle that was provided either so Im stuck with the failing wifi mode.

I wasn’t really sold on mechanical keyboards, I don’t care about clicking noises or clicking “feeling”, I’ve never had an rgb keyboard or really anything with a retail value over $20. But I wanted a more compact keyboard for my desk and after a lot of research on membrane via mechanical and specifically good introductory/gateway budget mechanical keyboards- I landed on this one. It took one (1) key press to fall in love. First, it’s gorgeous. The lights are bright and reactive and there are so many programs to choose from. Second, it feels amazing- I was shocked at how immediately I could tell this was better. It’s buttery soft and so sensitive to pressure, it’s made writing so much more enjoyable. The only “downside” is having to relearn how to type more delicately, I’m actually obsessed.