Robot Vacuum and Mop Combo 2 in 1, 4500Pa Strong Suction, G8000 Pro Robotic Vacuum Cleaner, 150mins Max, Wi-Fi, Self-Charging, Good for Carpet, Hard Floor

Had a hiccup with my unit. Reached out to customer service with my issue and was promptly responded. Not only were they polite and understanding, Ada quickly found a resolution for me and I was very happy with the outcome. Robot works great and planning to buy another one soon as a gift. I wish great success for this brand.

I love this vacuum! I have two dogs and I run it once a day to help keep up with the dirt and hair. Works like a charm and keep the floors clean all week long.

I have a Corgi. A very hairy Corgi. The Tikom Robot Vacuum and Mop has helped cut down on the amount of hair tumbleweeds so much that I am amazed. I have another brand of robot vac that I quit using because it would always get stuck and didn’t do a very good job. With the Tikom, I just let it run every day for it’s entire battery life (which is also quite good) and I’m impressed with the amount of hair and dirt that it finds even when I think my floors are already clean. It lost one of its little side brushes yesterday, but fortunately it comes with a replacement set. I also contacted their customer service via email to order more and they were very responsive, getting back to me in less than a day. I’m throwing away its shipping box, because there is No Way I’m returning this!!

After two weeks of comparative research among different brands of robot vacuum cleaners, I bought the Tikom G8000 Pro. I gave it to my daughter to try since I’m only visiting and do not live here. After the first cleanup with the Tikom G8000 Pro, both my daughter and I fell in love with it! Its cleaning is immaculate. It’s user friendly and easy to set up. Even the mopping function is surprisingly effective! Equally important is the customer support service, which exceeded my expectations. I am a fully satisfied customer and highly recommend the Tikom G8000 Pro to anyone who wants to enjoy a clean home using a really smart robot vacuum and mop!

Update: KEEPING IT although it wont return to station. I prefer to clean by hand (detergents) so mop feature not used & unimportant. Pros: QUIET; No pets or kids, little foot traffic. So cleans well for my needs. Have NOT used mop feature. Cons: Over 3 hrs and 2 headaches CANNOT get wi-fi to sync with mobile for audible alerts. Naturally, device gets stuck - furniture, etc. Took half day to find Tikom. Downloaded TuyaSmart. Now feel real dumb. Sorry, must return - cant connect wi-fi. Paying more for another device is well worth my sanity.

Love it!

I wish I had found my new best helper years ago! As a dog lover my pets are my kids but their hair drove me to think maybe a robot vac could alleviate my stress? The decision to buy this one was a dream come true. Check the suction if you are also buying one. I think my choice of a Tikum was the best.

Gets lost and wanders or cant get out of a tight spot and just keeps cleaning the same spot until you move it