Stellar Photo Recovery Software | For Windows | Standard | Recover Lost or Deleted Photos, Audios, Videos | 1 PC 1 Yr | Activation Key Card

Download doesn’t work. No tech support. I want my money back

I bought a Stellar recovery product a year ago, and it didnt work, even after talking with tech support. Now they are trying to automatically bill me nearly eighty bucks for another year and it is darned near impossible to get thru to someone to cancel the transaction.

Though some have claimed to get their photos and videos back, after multiple emails with tech support, I could get exactly zero to recover. Not advanced method, nothing. I simply wanted to recover files that had been emptied from the trash (within the month), and all it returned was file names that could not be opened. I know there is other software out there that can find emptied trash files, this is not one of them. Look elsewhere.

The product is great and does exactly what it claims to. However, if you have any questions about the product, good luck getting help. We attempted to contact them for more information regarding use of software. Customer Service Represemtatove (in India) spoke very poor English. We requested to speak to someone else so they created a case so someone would call us. No one ever called. Then we received an e-mail telling us because WE didnt respond they considered the problem resolved and closed the case! Horrible customer service. Sellers should be required to provide customer service in English for American customers or not allowed to sell on Amazon!

I downloaded this product because they advertised for recovering GoPro video files, after running the scan I tried to preview the files but it said I had to purchase it to recover. I did, but then there was only a black video and no audio. I contacted customer support and they said if I couldnt see the preview then it means it wasnt recovered???

it was great

Total scam from India. Recovered thumbnail images of my pictures.. useless! Buy this if you like throwing your money down the toilet. TERRIBLE.

good

It did not repair the photo files that were corrupted. Tech department said there wasnt anything they could do.

excellent