Virtual Architect Home & Landscape Platinum Suite

Not usable!

DO NOT BUY FROM NOVA DEVELOPMENT - THEY SELL SOFTWARE THATS NOT COMPATIBLE AND ITS INCORRECTLY MARKED ON THE PACKAGING. AND THEY DO NOT STAND BEHIND THEIR ERROR.

Do not buy this product if you want more then a rough sketch.

absolute garbage , dont waste your money . 26 yrs in the landscape business and wouldnt let a 4th grader use it for a class project.

On January 4, 2014, as part of a home office design project, I bought and downloaded the Mac version of Novas Home design software (actually I paid for it twice as I unintentionally downloaded the PC version before getting the Mac version--I never installed the PC version as I couldnt). I successfully installed the Mac version, and I then spent the better part of that Saturday trying to use it. I had used Better Homes and Gardens kitchen design software for the PC a dozen years earlier and found it very satisfactory. The Nova software was clumsy and I simply couldnt get it to do what it was supposed to do. My opinion is that it is a poorly designed product. I called Nova and asked for their advertised refund on the two downloads (this was on the Monday after I had downloaded and attempted to use their product). After a long wait, a lady told me that she would e-mail me the paper work that I had to fill out to get my refund. Following their instructions carefully, I completely filled out their three-page refund request with all kinds of information, affirmed that I had deleted their software, and e-mailed the form to them on January 8. Despite my making repeated, polite telephone calls and sending several e-mails over the last four months, I never have received my refund!

Kept locking up and shutting down. NOT user friendly. Nothing worked properly and could not insert the landscape items. Returning it.

It does not load the entire program. After halfway through my project I realized I didnt have a Terrain Tab.

What a disaster! Spent hours just trying to lay out three planes of a basic rectangular rear yard perimeter block wall with equally spaced pilasters. This is not something super complicated or which should require much time. After wasting a good chunk of an evening, I tried to input a floor plan as it advertises you can - another disaster. I followed every step and yet after many attempts, it either wasnt accepting the format of the original plan or it simply doesnt do what it is advertised to do. DO NOT PURCHASE THIS WASTE OF TIME AND MONEY.

its so great but not as easy as i thought it would be

I hate the fact that you can install it but not get in to it without a code that apparently doesnt come with it. And the help click is $10 per question