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Garrett Bahringer IV
> 24 hourthey really went far and beyond with the tech support. I needed to add some advanced features to my system and they ready tried to help me , they even connected to my computer through Teamviewer and help me to solve all my issues.
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JAZ
> 24 hourProduct has no issues. tech support has been very helpful if a problem occurs
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TS CONSTRUCTION
> 24 hourTech support is good
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Alec Zhang
> 24 hourThe lock is easy to use, has a lot of function. More function can be supported by the tech group, which responses very quick!
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Vivienne Barrows
> 24 hourMy PC crashed and I lost the installed software with all my settings for the system. Fortunately, I made a backup and had a copy on hand. I reached out for support and was promptly replied back on how to upload the backup and restored all my previous settings. Extremely happy with my system and the support!!!
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William Mocahbee
> 24 hourOne small problem, where is the APP for this device for my phone?
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KW Deesten
> 24 hourThis was easy to install (once I got the wires run). I was able to install each door about 45 min. Had a problem with the registration and Xiangyun had a solution the next morning. Control board has been running about 2 months with no problems. The provided links on the USB simplified the wiring process. About to install a 4 door system and link the 2.
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Hector V. Bello
> 24 hourThis 4 door system is very good for small business or home use, it is easy to install when you follow all instructions and videos provided. Support is excellent by email, phone, or chat. I am satisfied.
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MB
> 24 hourTech Support was very helpful to provide details on how to make 2 readers to work on one door (one each side) to one door controller unit. System is simple and easy to use. I dont expect high-end product but this product works what we need and reliable.
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Chris
> 24 hourGreat Product and Even better customer service!