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Karolann Schinner
> 3 dayThis system was perfect for my application of 6 door entry points. When I contacted tech support they were very helpful and easy to explain. The install was easy. I will continue to use this system. UrCameraGuy
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Michael
> 3 dayGood support and easy to figure out
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JAZ
> 3 dayProduct has no issues. tech support has been very helpful if a problem occurs
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Jim
> 3 dayThere are a lot of similar 1/2/4 door access control Wiegand compatible boards available and I was unsure which one to go with. Luckily I went with this one and the instructions provided with the board were second to none. Well written, lots of pictures, and e-email / skype account contact details should you want to be walked through any issues. My board worked perfectly out of the box but I realized I wanted to have remote management of the board with Wifi and not run cat6 cable from my ethernet switch... in addition I wanted to get a reader that supports HID Prox... so I sent an email.... I got a super fast response explaining what I needed with options to buy from other sellers (if I wanted it super quick) or the option to buy from this seller if I did not mind waiting for international shipping. I was in no rush and received the equipment a week later. Now I am able to change pins, enroll new users, remotely open doors from my PC without needing to use ethernet cable... in addition I can support HID Prox cards. I am super happy with the purchase and the awesome support.... the vendor is really behind their products!
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Steve V
> 3 dayI bought several of these and had to contact support for help configuring them twice. Their customer support is excellent. I got responses very quickly and they were able to solve my issue. I was replacing an older system and needed help figuring out the wiring. Chen was awesome. Inexpensive products can be found everywhere but finding those with great customer support is rare.
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Michael Teer
> 3 dayOut of the box the system was easy to install, just follow the diagrams and or videos. I do recommend if this is your first time purchasing this system you temporarily setup on a test bench to test system and get to know the components. I am looking forward to purchasing more of these in the future.
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Bethlehem Fire Dept. Inc.
> 3 dayExcellent product and customer support. Purchased to use at our new fire station and works like it should
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Sho Jian
> 3 dayThis is the second system Ive purchased and they have both worked out great so far. This controller is universal open standard so most hardware you already use it should integrate with few problems. We use AWID-26 RFID cards and were able to purchase card readers separately and integrate them into this controller seamlessly. Any issues we had were because of installation errors but tech support was on top of everything and were able to resolve the issues quickly with just a few emails. Ill be in the market for a 16-door controller and I am hoping this manufacturer either has one on the shelf or can build one out for us.
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Lop
> 3 daySuper value, Great support, Will use it again...
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MB
> 3 dayTech Support was very helpful to provide details on how to make 2 readers to work on one door (one each side) to one door controller unit. System is simple and easy to use. I dont expect high-end product but this product works what we need and reliable.