4 Doors Access Control System Core Control Components with Metal 5A 110V-240V Power Supply Box and Four Doors TCP/IP Network Access Control Panel Wiegand Controller,Computer Based Software,remote open

Had a technical issue when setting up. Seller provided phone support to troubleshoot the issue. Great service!

This product is more than what I expected. The price is beyond comparison to access Control systems out there. Software is robust and can do many things to cater for customer needs. Tech support is by far superior. They reply promptly with correct answers with video support.

The software is a little daunting on first use, but its actually pretty simple once you know what is what. What amazes me though is the customer service. Any time I have had questions, I have a response via email within minutes with everything I need, and even some video instruction. It has been absolutely incredible, and totally not what I expected. They really do go above and beyond to make you happy.

The unit is one of the standard Chinese control boards. Works well. Easy enough to use with basic features. The power supply is pretty good. The major complaint is the enclosure. There is just not enough room for a battery.

I wanted to operate the unit in PIN only mode and the directions didnt cover that too well. I emailed the question to Wood Chen for support and he was very helpful. He gave me detailed step by step procedures on how to configure the system the way I wanted it. It included links to videos and customized instructions with pictures. Im VERY happy with the support and the product.

they really went far and beyond with the tech support. I needed to add some advanced features to my system and they ready tried to help me , they even connected to my computer through Teamviewer and help me to solve all my issues.

Excellent tech support! Best especially if you have multiple locations and keep one database

My PC crashed and I lost the installed software with all my settings for the system. Fortunately, I made a backup and had a copy on hand. I reached out for support and was promptly replied back on how to upload the backup and restored all my previous settings. Extremely happy with my system and the support!!!

Excellent product and customer support. Purchased to use at our new fire station and works like it should

Product support is great. Understanding of the product is unbelievable. Our questions are answered immediately. I will continue to install this product. Price point is great and the product is extremely stable and reliable.