Acer Aspire 5 A515-55-35SE, 15.6 Full HD Display, 10th Gen Intel Core i3-1005G1 Processor, 4GB DDR4, 128GB NVMe SSD, Intel WiFi 6 AX201, Backlit KB, Fingerprint Reader, Windows 10 Home (S Mode)

Overall Im pleased with the computer. I love the back lit keyboard. The large screen is very clear and the color is great. Very speedy.

This Acer laptop was something I bought in late June 2021 as a backup. I opened the Amazon shipping box when it arrived but did not break the seal on the inner Acer box. I opened it tonight when I finally needed it and found that the laptop was wrapped securely with undamaged shipping materials, but had major crush damage to one side. It powers up but 50% of the screen is non-functional, the plastic housing around the hinges and the USB drive is warped and crushed, and the top and bottom of the laptop are misaligned. This is completely unusable.

I will take most of the blame for my feelings about this laptop. I should have done my homework before purchasing. This is more of a desktop than laptop (HUGE!!). When I upgraded to Windows 11, I thought that it would be a cinch to switch out of S mode, wrong again. When I tried to follow the instructions of various websites, I receive conflicting directions. One site, ACER, says to go to the Microsoft Store and Microsoft Office Support says, Be careful not to go to the store!

This laptop has features that youll find on more expensive units like the fingerprint reader and the backlit keyboard. I love it. What a great value.

Everything. Bad Amazon and Acer customer service

The charger plug does not charge without holding it in place 95% of the time. It makes it very difficult to use the keyboard with only one hand. I would NOT buy another Acer until this PROBLEM is fixed.

Not as advertised. The screen is dull, washed out. The track pad is terrible. Buy something else.