No issues... implemented easily

Good Morning, I truly loved the professional assistance offered by David in setting up our new purchased camera. The response was efficient, and displayed great patience and poise as he answered every question Ive asked. You would do well to retain David as one of your team members. This camera is used for live streaming of our church services, and I certainly would recommend it for anyone that is seek to improve their video presentation.

Love the the cameras. Jenny and David were VERY helpful with the setup problems that I had. It turned out to be a firewall issue.

After using this camera for five months, I can honestly say that this was one of our best purchases for our church. This camera checked all the boxes for me. I was debating whether to get an HDMI camera or an SDI camera for our church and this camera has both and more. We stream our services globally and we usually get asked what type of camera are you using? Im powering this camera with POE which kills three birds with one stone. (1) power supply requirements (2) NDI to grab video and audio from the network (3) Quick access to the settings by typing in the IP address in a browser. The 30x zoom is the camera to get for churches and this camera works well with our existing Sony Joystick remote. Were using this camera for video only and our audio comes from our sound board so I was glad to see that the camera has an audio in port to embed the sound board audio with our video feed. With this setup we can distribute the HDMI feed to other TVs to share the broadcast throughout the church. I did have an issue not getting any audio out of the HDMI port at first and after a quick email to the seller I was told to go into setup on the camera (using the remote) and then change the DVI Mode to HDMI. This didnt work for me but after powering down the camera for 15 seconds and powering it back up again, the audio and video came in crystal clear through HDMI. Even though the manual is not very in-depth, the Seller is super responsive to emails. I have plans of picking up another camera in the future.

What a fantastic little camera for streaming video! Setup is easy and intuitive, and it has all of the features and options youll need. We use it as the main streaming camera for our church worship services, and the 30x optical zoom is awesome for framing the stage without losing any video quality! Our customer service agent was Jenny, and she was fantastic at helping us get exactly what we needed and making sure that it functioned properly. Even when our first camera had a firmware error, the replacement process was quick and easy. Great customer service! Thanks Jenny!

Everything is great

I have this and the PT Optics 30x camera and this one consistently just works while the other one has been nothing but problems. For a while they werent available so thats how I ended up with the other camera but Im sending it back and getting another one of these. Amazing.

We purchased both the 20x and 30x cameras for use in our church. Their performance have been rock solid for several months. Picture clarity and color have been a big step up for our livestream services. There are plenty of features via the remote control, including image flip, zoom speeds and up to 10 preset frames. You can control up to 4 separate cameras with the same remote control. We had been planning on purchasing a separate PTZ controller, but the remote works so well that we see no reason to expend the time and money for another device and cabling. Remember to use the remote control from the front quadrant to get clear reception. We may purchase another camera to fill out our coverage. Overall a great value for a great camera!

I purchased a total of six of these cameras. I had two which were missing the NDI software. Tech support was very attentive on making sure the issue was solved. Even did it on their own time to make sure it was taken care of quickly. All six cameras are running NDI and working great. I would recommend and purchase again.

We bought 3 camera for Sikh temple and all working very good