I dont write many reviews, but Id like to for this AVKANS PTZ camera. We needed a high quality camera for live streaming about 25 events a year. Our attendees are top marketing executives including those in the TV and Video media. We also needed it to be a bit more affordable than the big-name solutions. It has performed perfectly using both NDI and HDMI mode under challenging lighting conditions. We have only one person doing streaming, slide/video content control and camera control. The camera is easily controllable over ethernet/IP connection with macros or the web-based page. The image quality is superb, autofocus surprisingly fast, even fully zoomed from 75 feet back (real zoom, not digital). We had an error show up during our last show, and AVKANS tech support answered the email immediately, scheduled a remote live diagnosis with me. They identified a problem needing an RMA to resolve. I returned it in a Friday night - talked with a technician on Saturday night, and had the camera back by Tuesday morning with the issue fully resolved. Like I said in the title - amazing support to go with the fully capable product.

Everything is great

My church chose this camera to produce service broadcasts, and I was given the task of integrating the camera in with our network and OBS set up. I am not very tech savvy, but I did my best, and of course I screwed it up pretty bad (learn from my mistakes, do NOT update the firmware without consulting the AVKANS tech support first…I did this using the wrong firmware update from a different company and the camera no longer had an NDI license). It took the tech team quite some time to fix my mistakes, but they were very diligent and determined to get my system running properly. The tech support rep Jenny and the tech engineer Joe worked with me until we finally got everything working. The camera itself is very impressive. I and very happy with the image quality, the zoom capacity, and the NDI function of this camera. Just PLEASE PLEASE PLEASE do not be like me and try to integrate this camera into your existing OBS setup unless you really know what you’re doing. The tech team is so very helpful, just contact them and let them walk you through it. You’ll save yourself a ton of headaches. Trust me, I learned the hard way!

I purchased this camera because of the broad array of features it offered. Upon receiving and working with the camera it has been great. Its support for NDX|HX just works. Using the Wirecast Video Production platform the camera was discovered as NDI immediately and I was able to connect and use Wirecasts built in PTZ controller (Pro edition) to control the camera through Wirecast. Adjusting the picture was easy using the web interface to the camera. Its operation is silent, and the added zoom power a benefit in my application. Connecting the camera is also well designed with plenty of room to make multiple connections. I have encountered cameras where the cable connections are packed closed to one another and makes hard to connect the camera using all the interfaces. Having RTMP, RTSP, ONVIF, VISCA, PELCO, NDI|HX all available from this camera has given me a lot of flexibility and that was also something I valued in my purchase. With SDI, HDMI physical connections to the camera and NDI|HX I have been able to make multiple redundant connections to the camera and I have found this valuable should I have a network issue I have SDI or HDMI to get the picture back or should my HDMI get disconnected I have SDI or NDI to back it up. All can be life savers in video production. Id certainly recommend this product.

Awesome product for the money...

Any issue installing was solved fast by the customer support! I will be shopping with them again

What a fantastic little camera for streaming video! Setup is easy and intuitive, and it has all of the features and options youll need. We use it as the main streaming camera for our church worship services, and the 30x optical zoom is awesome for framing the stage without losing any video quality! Our customer service agent was Jenny, and she was fantastic at helping us get exactly what we needed and making sure that it functioned properly. Even when our first camera had a firmware error, the replacement process was quick and easy. Great customer service! Thanks Jenny!

This is an excellent PTZ camera. The camera immediately connected to my Elgato HD60 Pro HDMI capture card like it was Plug n Play. But there are two things you should know: 1. The manual provided with the camera is the typical 2nd year English student translation from Chinese to English. It is of limited value. Since the camera is essentially a direct clone of the PTZ Optics models PT30X-SDI-GY-G2 and PT30X-SDI-WH-G2 cameras, just go to the PTZ Optics web site and download the manual for these cameras. You will learn much more about the installation and setup process than you will ever learn with the manual that comes with the AVKANS camera. 2. The IR remote control only works if you point it at the FRONT of the camera. Since many users will be located at a position behind the camera you must do this: Buy an IR Extender cable (Amazon Cable Matters Infrared Remote Extender Cable, IR Repeater Cable - 25 Feet, or 10 Feet - whatever you need) so that the camera can be positioned with the front facing front. The IR Extender can then be installed to deliver the IR signal from the remote control to the front of the camera, and it will work fine. People controlling the camera with a serial joystick or an IP connection will not have to worry about this. I highly recommend this camera.

This PTZ camera has awesome quality in bright and low light. Live streaming church services. The church members are excited to watch the church services on YouTube and Facebook. Tech support (Jenny) is great.

Works great in our church we have two of them. The picture is clear and nice zoom. Make sure to get the NDI version there are two that are the same but one doesnt have NDI