Was having issues after a firmware upgrade and it said zoom focus error they was able to fix it and also helped me set ip NDI couldn’t ask for better help from them great choice to go with Avkans!

No issues... implemented easily

We purchased both the 20x and 30x cameras for use in our church. Their performance have been rock solid for several months. Picture clarity and color have been a big step up for our livestream services. There are plenty of features via the remote control, including image flip, zoom speeds and up to 10 preset frames. You can control up to 4 separate cameras with the same remote control. We had been planning on purchasing a separate PTZ controller, but the remote works so well that we see no reason to expend the time and money for another device and cabling. Remember to use the remote control from the front quadrant to get clear reception. We may purchase another camera to fill out our coverage. Overall a great value for a great camera!

I purchased a total of six of these cameras. I had two which were missing the NDI software. Tech support was very attentive on making sure the issue was solved. Even did it on their own time to make sure it was taken care of quickly. All six cameras are running NDI and working great. I would recommend and purchase again.

Great camera with good remote features. I had a little trouble connecting to my computer. I got a call from the company Tech support, and they resolved the issue quickly. Thanks to Jenny!

Excelente servicio tuve un detalle con la cámara y ellos vía remota me atendieron excelente Jenny me atendió excelente y resolvió todo los problemas vía remota muy feliz con la marca

Love the camera. Image is clear and bright. Auto focus is great. User-defined camera position presets are a big help. Very responsive technical support. We had a problem with the camera that could not be solved remotely. AVKANS replaced the camera and we’re back in business. Best tech support I have seen from a tech related company!

I have this and the PT Optics 30x camera and this one consistently just works while the other one has been nothing but problems. For a while they werent available so thats how I ended up with the other camera but Im sending it back and getting another one of these. Amazing.

After using this camera for five months, I can honestly say that this was one of our best purchases for our church. This camera checked all the boxes for me. I was debating whether to get an HDMI camera or an SDI camera for our church and this camera has both and more. We stream our services globally and we usually get asked what type of camera are you using? Im powering this camera with POE which kills three birds with one stone. (1) power supply requirements (2) NDI to grab video and audio from the network (3) Quick access to the settings by typing in the IP address in a browser. The 30x zoom is the camera to get for churches and this camera works well with our existing Sony Joystick remote. Were using this camera for video only and our audio comes from our sound board so I was glad to see that the camera has an audio in port to embed the sound board audio with our video feed. With this setup we can distribute the HDMI feed to other TVs to share the broadcast throughout the church. I did have an issue not getting any audio out of the HDMI port at first and after a quick email to the seller I was told to go into setup on the camera (using the remote) and then change the DVI Mode to HDMI. This didnt work for me but after powering down the camera for 15 seconds and powering it back up again, the audio and video came in crystal clear through HDMI. Even though the manual is not very in-depth, the Seller is super responsive to emails. I have plans of picking up another camera in the future.

I have had the Avkans 30X NDI PTZ camera for two weeks. I have put it through its paces to see how well it preforms. I used differant control proticols, differant lighting situations with strong to low light. I tested its speed and accuracy with presets. I tested its ability to adjust white balance correctly and it out preformed all other PTZ cameras in the 1080p class that I use at my church. I have been using five PTZ cameras over the past six years and the Avkans PTZ camera works flawlessly. Picture quality with its color and image sharpness puts my other cameras to shame. This PTZ camera is identical to the PTZoptics camera accept for one thing...the price! It uses the same 1/2.7 Panasonic CMOS image sensor as the PTZoptics camera. I will be replacing all of my old PTZ cameras soon with this 30x zoom NDI PTZ camera from Avkans. Its great to be able to connect a single Cat5e or Cat6 cable to this camera for power, control, and video. The NDI compressed video over our network works perfect with our NewTek TriCaster. This camera has a lot of differant ways to connect to other equipment with 3G SDI, HDMI, NDI over IP. I also use a Black Magic ATEM mini extreme ISO in our livestream setup. The Avkans camera simultaneously sends video to both the TriCaster and ATEM with no problems. You can mount this camera on a tripod, wall or ceiling, just flip the image in settings. In the photo the Avkans PTZ 30x NDI camera is on the right. The Avkans camera has no problem adjusting white balance and reproducing color and has a sharper image than the camera on the left. Both cameras are 1080p and have the same size image sensor. This Avkans camera is amazing and I am very impressed with its quality and preformance.